640Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Ruby Palmore
309 Grant Ranch Blvd. #2001
Littleton, CO 80126
216-394-9876
rubypalmore@gmail.com
Objective
To acquire full-time employment as an Information
Technology Business Analyst that will afford the opportunity to utilize and
grow existing skills and experiences
Summary of Professional Attributes
Self motivated Workflow Business Analyst, Administrator, Developer
and Instructor with over 10 years of related business and technology
experience in integrated document management, business process automation, and
records management; Certified Scrum Master, Hyland Software OnBase System &
Workflow Administrator with increased capacity to transfer practical knowledge
to comparable environments; Adaptable professional with an enhanced ability to
exercise critical thinking skills in order to increase efficiencies and
maximize organizational profitability
Professional History
Lincoln Financial Group, Philadelphia, PA (06/10-06/11)
Document Imaging Business Analyst
·
Installed,
deployed, and supported an OnBase document management solution to capture,
route, manage, share and distribute high volumes of corporate information
critical to business operations, audits, and overall business processes
·
Team lead on the
rollout project of deploying OnBase to over 40 offices throughout the country
·
Trained over 75
users to become efficient using the OnBase document management system
·
Ordered scanning
equipment & coordinated the installation of the scanning equipment required
for the functionality of the OnBase system
·
First level of
support in a production environment
·
Quality Assurance
Analyst testing Hyland Software OnBase in HP Quality Center application
SEI Investment Co., Oaks, PA
(1/2007-5/2008)
Business Analyst/Application Developer
·
Designed, developed
and implemented an extensive OnBase automated workflow solution to capture,
route, manage, share and archive high volumes of corporate information critical
to business operations, audits, and overall customer satisfaction
·
Eliminated 80%
of low-value manual tasks by making all
content instantly available from a single, easy-to-use interface; resulted in a
cost savings of ~$485K per year; by creating a paperless, business process
environment designed to create new levels of efficiency and accuracy by
automating tasks and increasing standardization and user satisfaction.
·
Translated business
requirements into functional technical requirements
·
Developed a quick
reference guide for end-users and contributed to the technical and professional
development of other team members
Pennsylvania Department of Conservation and Natural Resources, (6/2006-09/2006)
OnBase System Administrator/Application Analyst (Contractor Capacity)
·
Responsible for
interviewing management and analyzing 30 end-users’ work process to design,
develop, and distribute an end-user document manual to reduce cost and improve
efficiency by implementing standardization
·
Validated technical
specifications and infrastructure requirements and responded to questions
concerning product capabilities
·
Trained users to
become efficient using the OnBase document management system
Academy of Court Reporting, Cleveland OH
(1/2004-5/2006)
Instructor
·
Taught Fundamentals
of Microsoft Access 2002, PowerPoint and
the Fundamental Principles of Business Mathematics to college-level students
·
Managed internal
applications and hardware break-fix issues
·
Served as the
technical point of contact for 150+ students and staff
National City Bank, Cleveland, OH (4/2001-9/2003)
IT Analyst/Database Administrator
·
Evaluated and
tested 50+ critical business applications for ~800+ employees nationwide during global XP rollout
·
Tested applications
in a virtual XP environment to analyze performance and accuracy prior to
migration
·
Designed, tested
and implemented 20 remediation processes for applications that failed during
testing
·
Designed &
Developed HR employee evaluation matrix application from direct collaboration
with management to provide a standard, consistent method of capturing employee
performance
·
Managed the
on-going support and enhancement process of the application once in production
·
Supported requests
to update company websites to reflect the most current promotions and
advertising campaigns
Sherwin-Williams, Cleveland, OH
(8/1998-3/2001)
Programmer Analyst/Desktop Support Technician/OnBase System Administrator
·
Developed an
Intranet web solution using Cold Fusion to improve compensation of
sales-representatives and streamlined the workflow process by 80%.; Integrated
existing Oracle 8 databases and applications to capture relevant information
stored in other sources to a central repository
·
Developed SQL &
PSQL statements to retrieve sales information from the database using a
combination of
L tags and Cold Fusion Tags
·
Developed custom
queries using business objects to retrieve sales information for 6 managers on
a monthly basis which required extensive knowledge of Oracle 8 and a
combination of SQL and PSQL commands
·
Directly involved
with users in technical preparation for their transition and training to
convert volumes of files to OnBase internal document management system
·
Validating
technical specifications and infrastructure requirements with solution
implementation team
·
Configured files
from a Unix system to be Cold Processed into the OnBase Document Management
System
·
Set up
Administrative Group rights and privileges for departmental groups to Access
OnBase System documents
Education and Certification
Cleveland State University, Cleveland, OH
Bachelor’s of Business Administration in Information Systems
University of Akron, Akron, OH
Associate’s of Arts in Business Administration
Certified Hyland Software (OnBase) System Administrator & Workflow
Administrator
Hold Certificates in IT Business Analyst & .NET
Technical Proficiencies
·
ASP, .NET,
C#.NET,VB .NET, SQL/PSQL, Cold Fusion, HTML, JavaScript, VBScript
·
Unix, OnBase
Document Management Systems, All Relevant Windows OS Systems
·
Oracle, T.O.A.D.,
MS Visio, MS Visual Studio, MS Office
Professional 2007
·
HP Quality Center
Requirements Specification, Test Planning, Test Execution, & Defect
Tracking
·
Business Objects,
Crystal Reports, SQL
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