Customer Service Representative Resume Online Builder in Word Format Free Download -->

Customer Service Representative Resume Online Builder in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Joy Goldwater
309 Milton Way North Highlands, CA 95001
(916)563-9876
 joy.goldwater@gmail.com

SUMMARY
With over 8 years of experience in customer service and 5 years in the administrative/clerical field I feel more than confident I can learn and adapt quickly to any position offered. My expertise in customer service includes conflict management, store and customer operations, and answering a large volume of calls/questions quickly and efficiently. Administrative duties include data entry, inventory projects, and skilled in all major Microsoft programs and internet based tools.

SKILLS AND QUALIFICATIONS
·         Data entry WPM 50
·         Internet based tools
·         Microsoft office including word/excel/PowerPoint/outlook

EXPERIENCE
Aug.2011 – Feb.2012                                         TMSA/First Data                                                                McClellan, CA
Customer Service Representative
·         Operate multiple windows and programs at once to assist quickly and efficiently
·         Data entry with minimal errors
·         Conflict resolution
·         Trained new employees
·         Assigned special projects as management needed, such as processing cases
·         Logistics/ Inventory
·         Assisted in the clean up and organization of the closing of the department
·         Trouble shoot issues with customers for a better understanding of specific child support services
·         Took calls to help assist county and state workers in the child support department
June 2010- Oct.2010                                 DOC Health Records Center                                                 Sacramento, CA
Document Prep
·         Prepare health records to be entered into computer database
·         Data entry
·         Handling of secure and confidential records
·         Met quota for specific amount of documents to be processed
Jan. 2010- June 2010                                            Help At Home                                               Sacramento, CA
In Home Care Provider
·         Assisted patients with daily activities and ensured patients safety
·         Disbursed all medication and prepared meals to specific dietary and health needs
·         ensured patients made all appointments on time
Mar. 2009- Nov.2009                                          TA Travel Centers                                                                 Redding, CA
Customer Service
·         Ran and operated fuel desk and store counter
·         Handled high volumes of cash while in charge of store safe
·         Checked in vendors and stocked shelves
·          Assisted with store inventory

EDUCATION
August 2005- Current                                             Sierra College                                                                    Rocklin, CA
Currently in pursuit
·         Major in psychology
·         Minor in photo journalism



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