Computer Technician Resume Creative Format in Word Free Download -->

Computer Technician Resume Creative Format in Word Free Download

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Joy Gedang
309 55th Street EastlPalmdale, CA 93001 l  (661) 480-98765ljoy@gmail.com
COMPUTER SUPPORT PROFESSIONAL
Profile
I am a resourceful and dedicated computer support professional that offers over 10 years in extensive experience in computer hardware and software support.I showthe personality and resolve which exhibits the excellent customer service skills and patience in making clients comfortable in the use of their computer hardware and software.I am always enthusiastic in learning new technologies, skills and ideas.  I endeavor to always be an outgoing, personable, and team-oriented player who is focused on getting the job done to ensure customer/client satisfaction.
Technical Proficiencies
Platforms:
Windows (all versions), Novell NetWare, Mac OSX, DOS, Linux
Hardware:
PC and Apple Macintosh(desktops, laptops and peripherals), component-level items(motherboards, memory, hard drives, power supplies, processors, CD/DVD drives, etc.),laser and inkjet printers, Multifunction devices, wired and wireless routers, switches, hubs
Networking:
TCP/IP, wireless 802.11 a/b/g/n, DNS, WINS, DHCP, network cable installations
Software:
MS Office Suite (Word, Excel, Outlook, PowerPoint, Access), remote access (Teamviewer, RDP, VNC, LogMeIn), anti-virus/anti-spyware/anti-malware programs(McAfee, Norton, Avast, AVG, Superantispyware, Malwarebytes), VMware Workstation, Veritas Backup Exec, Adobe Acrobat
IT Experience
6/2009 – Present
Reliable Computers And Networks/Antelecom
Lancaster, CA
Computer Technician
§  Provided computer hardware and software support for customers in the store/office, and in the field.
§  Specialized in removal of viruses, rootkits, malware, and spyware from customer’s computers.
§  Answered support phone calls from customers originating from the company’s ISP division.
9/1999 – 12/2008
NBC Universal
Universal City, CA
Technical Analyst/Project Manager
§  Administered PC and Apple Macintosh desktop computer hardware and software support to users on the studio lot and on locations around the world.  Support that I provided was either given by phone, on-site (in person), or by the use of remote access software, such as Symantec PCAnywhere.
§  Assisted in creating, standardizing, and supporting procedures in deterring bank check fraud with the various location accounting offices using the chosen bank’s Positive Pay system.
§  Designed, built, and maintained a server utilizing Norton Ghost disk imaging software to speed up and facilitate deployment of desktop and small server computers to various movie production locations around the world.
§  Taught myself on how to repairthe department’s HP LaserJet printers to help the company diminish the use of outside repair companies and associated costs.
§  Studied and utilized various techniques to eliminate and prevent computers of spyware, malware, and computer viruses.  Studied various ways to optimize Windows XP workstations to increase speed and performance to give stability to the user.
§  Took part in creating DVD duplication and authoring services for the studio to duplicate DVD “dailies” screeners to the studio executives for review and, when requested, provided research DVDs of movie clips for movie directors.  These services saved the studio a considerable amount of money and time to process and deliver the DVDs.


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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