Account Management Resume Samples in Word Format Free Download -->

Account Management Resume Samples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


309 Girard Avenue South, Minneapolis, MN 55001 · mobile 612 227 9876 · lydia@hotmail.com
Lydia  Simmons

Objective

Succeed in a high-profile institution with global reach.  Apply technical knowledge to finding solutions for complex business problems.  Drive strategy, methodologies, and execution.  Use project management methodologies to enhance problem-solving.  Develop into executive level IT project management professional with hands-on capabilities and exceptional interpersonal skills.

Experience

November 2010 to Present
US Bancorp
Richfield, MN USA

Project Manager

§  Secure Vault Payments – instituting electronic payments solution for merchants and consumers. Use of WebSphere, Connect:Direct (C:D) and Autosys applications on Java JDK, IBM JDK, Linux builds.
§  ePO host re-architecture – directing the integration of infrastructure assets across the ISS (Security Center) to implement the Enterprise Policy Orchestrator McAfee product; using OAM in a Windows 2008 enterprise environment.
§  Escheat standardization – put into place an automated parsing tool for the escheatment process using C:D file transfer protocol and SQL database.
§  Customer Express – $7 million bank wide program to enhance client experience through infrastructure refresh: Oracle, SQL, Siebel DB2 clusters.  Strong integration of TIBCO Business Works and IBM iLog business rules engine.

January 2010 to August 2010
SBS Fashion
Shanghai, China

Sourcing Agent

Leading client contact role, generated new income sources, edited web site content and leveraged negotiating expertise to satisfy and source partner demand.  Executed this challenge through developing new sales channels on internet and development of automated ordering system.

 

August 2002 to February 2008
JP Morgan Chase
New York, NY USA

Project Manager

§  5+ years project manager for investment bank infrastructure projects in equities, research and web portals lines of business. Additionally involved in coordinating change management agendas, product life-cycle and remediation programs for the PMO.
§  Integrated primary investor tool, Morgan Markets environment, to make compliant with productivity initiatives. Aligned procurement and risk strategies to build new hardware infrastructure and upgrade of all OS, database and applications (e.g. Solaris, Java J2EE and Weblogic).
§  Supervised application and hardware installations for the research arm of investment bank (DataQuery, High-Yield application). Performed over ten large migrations and decommissions from legacy to strategic datacenters.
§  Created change management protocols, product life cycle and remediation programs for the PMO.
§  Implemented complex client applications using middleware, TIBCO and Reuters Market Data feeds.
§  Upgraded IB server-side Unix and Linux OS, Oracle, Sybase and related hardware to next generation capability in order that production, business continuity, UAT and development environments compliant with firm and SOX standards.
§  Conducted numerous storage (e.g. NAS, SAN, tape) builds.  I have strong SAN experience with EMC and/or Hitachi frames to address growing transaction volumes.
§  Provided Morcom eXtraClear portfolio reporting and analysis on broker/dealer-side to accommodate additional data volume for Day 1-BankOne merger activities.

November 2000 to April 2002
Global Crossing Ltd.
New York, NY USA

Service Delivery Manager

§  Increased market share for the financial services division, achieved by interfacing multiple departments, providing on-time service delivery, advising appropriate telecommunication solutions and ensuring firm order completion dates directly for all clients.  Participated in the entire provisioning and operations process for many similarly visible and demanding service divisions.
§  Lead the $1,000,000+ Salomon Smith Barney service account consisting of a variety of data and voice products over a global fiber optic network.
§  Successfully handled a $500,000 DS3 provisioning account for Intellispace.

 

March 1999 to November 2000
Onsite Access, Inc.
New York, NY USA

Customer Service Manager

§  Primary contact for after-sales accounts maintenance for small and medium-sized businesses. 
§  Managed customer market growth and billing procedures for finance and sales directors with the objective of bringing the company public and assuring adequate ROI.

 


Areas of Expertise
Account Management Project ManagementRisk Management Change Management Program and Portfolio Planning Government/Public Relations • Development Consulting Telecommunications Provisioning

Applications
Microsoft Access, Excel, PowerPoint, Project & VisioLotus Notes & SmartSuite
• Ariba ePurchase Clarity • Documentum

Education & Certifications

August 1996 to May 1998
American University
Washington, DC USA

Master of Arts in International Affairs

§  Contributor to the academic journal Demokratizatsiya: Journal of Post-Soviet Studies

August 1991 to May 1994
San Francisco State University
San Francisco, CA USA

Bachelor of Arts in International Relations

§  College dean’s achievement list/Russian language minor
§  Contributor to the student produced International Relations Journal

March 2009 to December 2009
Tongji University
Shanghai, 上海 中国

Mandarin (Chinese) Full Time Immersion Course

§  Level 8 certificate issued by JBC Centre Tongji Study Group

May 2010

Hong Kong, 香港

Project Management Professional

§  Project Management Institute (PMI) - PMP certified

References

References are available on request.



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