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Ruby Cole

309 S. Madison St. • Albany, GA. 31001 • (229)291-9876

ruby@yahoo.com

PRODUCTION / CUSTOMER SERVICE / SALES

 

 
OBJECTIVE:  My objective in working with your company is to be the most dedicated employee that uses the skills attained during training along with the ones I already posses to be a positive force in the company.

PROFESSIONAL ADMINISTRATIVE EXPERIENCE

Kelly Services                                                                                                                                 Albany, GA (08/12-Present)   Air gas: Production

• Loaded and unloaded palates of gas cylinders
• Loaded the gas cylinders on the filler line
• Connected the gas cylinder to the filler line to be filled
• Sent cylinders to be shipped out to various companies

Timeshare International                                                                                                               Orlando, FL (03/08-08/12)   Sales

·          Made calls to timeshare owners to see if they had interest in selling timeshare

·          Researched Timeshare properties to check value of unit

·          Corresponded with buyers interested in the unit for sale

·          Trained new hires on specialized database

·          Managed a team of eight sales agents

                                                                                                          

Carter Computer Services                                                                                                           Hinesville, GA (02/06-03/08)                Sales

·          Put in orders for computer repair

·          Sold computers for customers needs

·          Helped maintain store operation  

Army National Guard                                                                                                                  Orlando, FL (03/04-02/06) Communications

·          Setup radio communications for deploying soilders

·          Trained soilders on operation of communication equpitment

Supply/ Recieving

·          Accepted new equpiment, and input what was received into the system

·          Prepared or edited purchase orders from various departments

·          Based off of our weekly report, seperated received orders for various departments

·          Maintained a record of materials, prices, inventories and deliveries with invoices that were used to compare prices

·          Checked if there was enough stock in inventory to meet requirements

Allstate Insurance                                                                                                                        Northbrook IL (07/97-02/04)

Staff Service Representative

·          Handled incoming calls regarding annuities.

·          Troubleshoot customer issues.

·          Spoke to brokers in regards to value of annuities. 

Qualifications

v  Politely and promptly provide customer care

v  Experienced with Microsoft Works, Microsoft Office, Windows ME, Windows XP

v  Develop detailed knowledge of product line to communicate salable features

v  Quote prices on sales packages, terms; prepares orders

v  Track record for suggestive selling resulting in excellent closing ratio

v  Energetic with the willingness to learn new tasks and accept responsibility

v  Develop organized practical production work procedures to increase efficiency

v  Steadfast and stays on pace when on the production line

v  Display confidence, composure and poise

v  Consistently maintain sharp, professional grooming standards

v  Excellent communicator and empathetic listener

v  Detail focused on safety inspections

v  Prompt at shipping and receiving orders

v  Excellent organizational skills in warehousing

v   Great at maintaining , and building relationships with vendors

                

Education

                                                                                                                      

·         Maine East High School, Park Ridge, IL                                          1993-1997              

·         Oakton Community College, Des Plaines, IL                                   1998

·         Albany Technical College Albany, GA                                            Present

References: Available upon request

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