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SUMMARY:

Ø  5 years of progressive experience in various phases of IT project life cycle

Ø  Concentrated highly on the Siebel application suite and have hands on experience on Siebel 6.0, 7.X and Siebel 8.1

Ø  Excellent experience in Siebel (CRM), Oracle PL/SQL

Ø  Experience in designing and developing of interfaces using Siebel EIM for Data Integration.

Ø  Excellent experience in Loading data from legacy systems to Siebel using  PL/SQL, SQL Server, SQL Loader

Ø  Siebel eBusiness Enterprise Applications Implementation experience including ePharma, eSales and Siebel eMedical.

Ø  Siebel CRM experience with expertise in EIM, Configuration, Scripting, Workflow, Assignment manager and Integration of Enterprise applications, Siebel CRM product and tools, Siebel Business Services.

Ø  Configuring Applications using Siebel Tools and Siebel eScript and VBScript.

Ø  Knowledge of Siebel Analytics.

Ø  Troubleshooting production issues related to Configuration, Infrastructure and User related defects on any version of Siebel application

Ø  Designed the ETL processes using SQL Server DTS, SSIS packages to load data from non homogeneous source system (File source and Oracle) into the targets in to Enterprise Data Warehouse

Ø  Involved in configuring and customizing UI objects like applets, views, screens, Pick Lists, Drill down, MVG using Siebel tools.

Ø  Created links and joins for the business components.

Ø  Worked closely with Onshore and Offshore teams from US and India for development, and production support tasks.

Ø  Excellent experience on Oracle database Stored Procedures, Functions and Packages.

Ø  Knowledge of UML designing using MS Visio.

Ø  Well acquainted with software development life cycle (SDLC)

Ø  Excellent experience in designing and execution of test scenarios and test cases

Ø  Excellent experience in preparing various documents required for testing environment

Ø  Exposed to CMMI, Quality and Testing Excellence Processes.

Ø  Conducted Siebel EIM training at Cognizant Technology Solutions.

Ø  Good communication, analytical and troubleshooting skills.

EXPERIENCE:

Employer: IQ Tech Pros

Client: Boeing, Renton, Washington, USA

Project: MyOpsCenter                                                                                      Feb 2010 – June 2010

Location: Washington, USA

Role: Interfaces & Data Migration Expert

The Boeing Company is the world’s leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft combined. Boeing has customers in more than 90 countries around the world and is one of the largest U.S. exporters in terms of sales. Boeing is seeking information technologies to improve their enterprise Sales Operations functions related to Boeing Commercial Airplanes. Siebel Sales served as the primary system for Airplane and Services Sales teams to manage their work. It provides a standard system to incorporate all Sales activities for Boeing Airplane and Services sales. The system is fully integrated and optimized for sales operations.

Technology:

Ø  Siebel 8.1.1.2

Ø  Siebel Tools 8.1.1.2

Ø  Oracle 10g, 11g

Ø  SQL Server 2005/2008

Ø  SQL Developer

Ø  PL/SQL

Ø  SQL Loader

Ø  SVN

Responsibilities:

Ø  Analyzed the different client systems and their data model with Oracle 10g and SQL Server 2005 as the backend.

Ø  Prepared the plan for data migration from the client systems to Siebel and final schema for the target application for Dev, Test and Production Rollout

Ø  Supported the Data warehousing team to prepare the Data Model and create complex views for carrying out nightly loads from Siebel 8.1 using backend as Oracle 11g to Data warehouse (Teradata).

Ø  Prepared the plan and designed complex views in target application to migrate the transactional data from Siebel using backend as Oracle 11g to the Data warehouse (Teradata).

Ø  Analyzed the Data Model for the different Client systems using Oracle 10g and SQL Server 2005.

Ø  Gathered Requirements from the Client and checked the technical feasibility for the same and prepared the Data Migration and Interfaces Requirement document.

Ø  Prepared the High Level Design document describing solutions to the client requirements and how the same will be implemented.

Ø  Prepared the Data Mapping Sheet, which is also a deliverable to the client which gives the Source systems to Siebel EIM tables and Siebel Base Table and column mappings.

Ø  Created DB Links and Materialized views in Oracle 11g to extract the data from source database servers.

Ø  Created complex PL/SQL packages and stored procedures in Oracle 11g to cleanse, normalize or de-normalize and update client application data to migrate the data from the Source Systems to the staging tables and from here into the Siebel EIM tables.

Ø  Also used MS Access for Data Cleansing, Normalizing and De-normalizing data to convert the client system data as per Siebel EIM format

Ø  Written macros in MS Access to export the data from MS Access to flat files and csv files, and from there loaded the data into Siebel EIM tables using SQL Loader. Also written control files and scripts to transform the data from the flat/csv files into Oracle 11g database and run those automatically through .bat files.

Ø  Created interfaces using PL/SQL in Oracle 11g to propagate the changes made in different client applications on a daily basis in Siebel application by scheduling nightly EIM batch jobs in Siebel.

Ø  Created DBLinks, Materialized Views, Views and Staging tables to pull data from the client applications for the interfaces and initial data migration.

Ø  Created custom tables in Siebel and extension columns in already existing Siebel Base Tables and also created corresponding EIM table columns and EIM table column mapping for the same.

Ø  Configured IFB files for migrating data from Siebel EIM tables to Siebel Base Tables and Intersection Tables.

Ø  Created scripts to automatically load data from different environments into Siebel using VB scripting and bat files.

Ø  Prepared Low Level Design document with a detailed description of the requirements implemented.

Ø  Created Unit Test scripts and other test scripts to test the functionality of the application, data migration and interfaces.

Ø  Coordinated daily with the offshore team through nightly conference calls and emails to provide them the necessary project details and updates required to support development.

Ø  Worked with the client to fully support Test and Production data rollouts.

Ø  Worked with the client team to support deployment activities.

Employer: Cognizant Technology Solution US Corp

Client: Alcon Laboratories Inc, Fort Worth, Texas, USA

Project: Alcon Siebel Upgrade                                                                                    Nov 2006 – Feb 2009

Location: Texas, USA & Mumbai, India

Role: Technical Analyst                      

Alcon, the leader in eye care, strives to make significant contributions in the fight to prevent and eliminate blindness. Alcon is dedicatedly providing the highest quality eye care products for treating various eye diseases and eye conditions. Alcon was in the process of developing and implementing Siebel 7.8 e-medical for Sales for Salsa and SalsaLite countries.

                                                                            

Responsibilities:

Ø  Gathered requirements and migrated data for entities like Employee, Position, Mobile Clients, Accounts, Contacts, Products, Service Requests and Activities and their associations with other entities

Ø  Migrated data from SQL server 2000 and excel sheets into SQL Server 2005

Ø  Migrated data for more than 25 different countries

Ø  Analyzed the source and destination systems, that is, Siebel 6 and Siebel 7.8 and their Data Model in SQL Server 2000 and SQL Server 2005

Ø  Created MDBs to extract, cleanse, normalize, de-normalize and apply country-specific business logic by writing complex SQL queries in MS Access and to convert the de-normalized legacy system data as per Siebel EIM format

Ø  Involved in preparing Data Mapping between legacy systems and Siebel by developing MS SQL DTS and SSIS packages

Ø  Extended Siebel tables through custom tables and columns

Ø  Worked with data import and export and integration with legacy systems. Modified and designed batch jobs to import, update, delete, export data between Siebel Database and legacy systems

Ø  Configured and optimized configuration (.IFB) files to run the EIM job for loading data into the base tables and intersection tables.

Ø  Prepared the EIM jobs integrating with the external system for bulk data import, export, update and delete

Ø  Written Siebel VBCOM scripts for migrating data which cannot be loaded through EIM due to Siebel application restrictions

Ø  Used EIM log files to check and debug errors if any

Ø  Created unit test cases and used it for testing the application

Ø  Worked with the team to deploy the application in the Test and Production environments

Employer: Patni Computers

Project: Sunrise Decision Support Manager (SDSM)                                                   2005 – 2006

Role: Software Developer                                                                                          

SDSM is a MIS (Management of Information System) product which is used by hospitals for management of information. It is a decision support system used by the hospitals to maintain records of the patients, medicines, treatments, medicine stock, and doctors to offer the patients the best and most cost effective treatment. This system also supports the Top level Management of the hospitals to take various business decisions.

Technology:

Ø  VC++ (MFC)

Ø  Visual Basic 6

Ø  SQL Server 2000

Ø  Rumba

Ø  Crystal Reports

Ø  VSS

Responsibilities:

Ø  Requirement Analysis of the enhancements and defects and preparation of the technical plan to implement the requirements like implementing additional business logic in the existing system, modifying existing system, creating new reports and modifying the existing ones.

Ø  Impact Analysis; studying the impact, the implementation of the enhancements and defects would have on the existing reports and system and accordingly prepared the impact analysis document.

Ø  Development; actual coding of the business requirements in VC++ and VB 6 and integrating it with the existing application.

Ø  Testing the implementation by importing the data into the test environment. Also creating test cases for integration testing.

Ø  Documentation of the business enhancements and defects starting right from the requirement analysis phase, impact analysis, development, integration, testing to the final closure of the requirement.

Ø  Responsible for the Configuration Management of the project using VSS 6

COURSES/WORKSHOPS ATTENDED

Year and Month	Title	Location	Organized by
July 2008	Informatica	Mumbai	Cognizant Technologies
July 2008	Data warehousing & ETL	Mumbai	Cognizant Technologies
January 2007	Siebel and its Utilities like Actuate Reports	Mumbai	Cognizant Technologies
December 2006	J2EE  & Advanced Java	Mumbai	Cognizant Technologies
November 2006	Oracle & PL\SQL	Mumbai	Cognizant Technologies
November 2006	Procedural Programming & OOPS concept (C & C++)	Mumbai	Cognizant Technologies

COURSES/WORKSHOPS CONDUCTED

Year and Month	Title	Location	Organized by
June 2010	Siebel EIM	Seattle, Washington	Boeing
May 2008	LOV Compare Tool	Mumbai	Cognizant Technologies
February 2008	Siebel EIM	Mumbai	Cognizant Technologies
February 2008	MS Access	Mumbai	Cognizant Technologies
February 2008	SQL Server 2000	Mumbai	Cognizant Technologies
February 2008	DTS Packages	Mumbai	Cognizant Technologies

 

SKILLS SUMMARY:

CRM

CRM: Siebel 6.0 / 7.5 / 7.7 / 7.8 / 8.0 / 8.1
Siebel Applications: Pharma and Sales
Siebel customization tools: Siebel Tools, Siebel VB, e-Script
Siebel business automation: EIM

Databases

Oracle 8i, 9i, 10g, 11g

MS SQL Server 2000, 2005, 2008

MS Access

Database Utilities

Toad

SQL Loader

SQL*Plus

SQL Developer

      SQL Server Management Studio       

Programming Languages

C

C++

Core Java, Advanced Java, JDBC, Servlets

Visual Basic 6.0

PL/SQL

T-SQL

Web Development

HTML

Javascript

Others

     Informatica

     Visio

Certifications Completed:

MCTS, Microsoft SQL Server 2008, Implementation and Maintenance

Oracle 11g (OCA)

Cognizant Certified Professional for Oracle 8i & PL\SQL

Cognizant Certified Professional for Siebel 7.8

Certifications Pursuing:

MCTS, SQL Server 2008, Business Intelligence Development and Maintenance

Oracle 11g (OCP)

EDUCATION:

                                                                                                           

Mumbai University,                                                                                          May 2006

Master's Degree in Computer Applications (M.S equivalent)                                   Mumbai, India   

Mumbai University,                                                                                          Aug 2001

Bachelor of Commerce   (Financial Accounts & Economics)                                  Mumbai, India

                                                                                                                                     

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