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Mollie Waylett

Permanent Address: 309 Circle Rd. Greer South Carolina SC, 29001

mollie@gmail.com

(864) 884-9876

                                                                                                                                                                                                                                               

EDUCATION:               Bachelors of Science in Business Management                                                  May 2010

                                                Clemson University, Clemson, South Carolina

                                    Overall GPR: 3.45/4.00

                                               

                                    Coursework in Business Management                                                               Spring 2009

                                                Sydney University, Sydney, Australia

                                                Study Abroad

EXPERIENCE:               Customer Service Representative                                                                      May 2010- Present 

                                                Fort Dearborn Company, Fountain Inn South Carolina

·         Responsible for the all purchase orders, inventory stocking and control, customer relations, liabilities, and new product introduction for Akzo Nobel, a multimillion dollar account.

·         Maintain positive relationships and communicate with the Purchasing Managers at seven different locations around the United States and one international plant.

·         Proven leadership skills following up on the manufactured product through the several processes to make sure that it is delivered on time in full

·         Monitor over 4,500 products using an integrated software system, Globe Tek.

·         Promoted to Safety Lead in July 2010 on top of current position and responsible for meeting all OSHA standards, completing monthly safety inspections/audits and addressing all issues that arise.  Lead all safety trainings throughout the year, and continue to innovate new ideas to keep employees focused and motivated.

·         Understanding of the complex industrial processes that are required to effectively produce quality goods that meet all customer requirements and expectations. 

·         Use Microsoft Word, Excel and Access daily to help monitor all recordable information that can help us make more informed business decisions. 

Box Office Director at Littlejohn Coliseum                                            May 2009-April 2010

                                                TigerPaw Productions, Clemson, South Carolina

·         Supervise, train, schedule and maintain direct responsibility of 14 Box Office Attendants, completed daily deposits and managed of all money that flows through the Box Office. 

·         Responsible for the ticketing and entrance of over 5000 guests on day-of-show events, prepared staff and box office crew to handle customer requests and concerns while assisting the Box Office Manager with the overall management.

·         Worked with Guest Services Director, helping manage event crews at basketball games with attendance of 10,000 plus customers.

·         Assisted Marketing Director to help promote concerts and events, brain storm new ideas, worked on viral projects, and mobile ticket sales.

·         Help promoters and tour managers with audits and assisted the Box Office Manager with settlement at the end of events.

·         Competent in Ticketmaster skills, including but not limited to; selling, refunding, comps, re-classing, audits, reopening, journals, and scanners.

Box Office Attendant at Littlejohn Coliseum                                August 2007-April 2009

TigerPaw Productions, Clemson, South Carolina

·         Sold tickets to concerts and events using the Ticketmaster software program and kept updated income sheets to all events.

·         Assisted Box Office Manager with any new projects or tasks.

·         Worked as the first impression of Littlejohn Coliseum, helping with any questions about upcoming concerts and events.

·         Worked with Word and Excel often to help keep up-to-date event and seller signs.

Landscape Manager                                                                            Summer 2005-Summer 2008

Ryan Nicholas Inn, Mauldin, South Carolina

·         Worked 30-40 hours a week during the summer.

·         Ensure that the overall presentation of the estate was adequate and impressive for all clientele including, but not limited to, weddings and other special event guests.

·         Assume responsibility for a team of three employees and the equipment used; budgeted monthly expenses, created work schedules for employees and learned the value of teamwork and communication. 

TRAINING and

HONORS                    

·         Pinnacle Presentation Skills Training

·         American Society of Safety Engineers Training (4 Hours)

·         Personal Effectiveness Program Training

·         Supply Chain Operations Reference (SCOR) Scholar Certification

·         Dean’s List Fall 2007, Spring 2008, Fall 2008, Fall 2009

·         South Carolina Life Scholarship

·         Study Australia Scholarship

ACTIVITIES:

·         Board of Directors for Littlejohn Coliseum

·         International Association of Assembly Managers (IAAM)

·         Project Management Institute (PMI)

·         Clemson University Marketing Association

·         Clemson Alumni Association

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