Customer Service Representative Resume Layout Format in Word Free Download -->

Customer Service Representative Resume Layout Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Alyssa Johnston             alyssa@yahoo.com
309 Citrus View Ave.  Duarte, CA  91001         (626) 494-9876 cell         

SUMMARY OF CAPABILITIES
Always dependable and well organized.  25 technicians efficiently dispatched to work sites.  High volume invoice transaction and collections profit.  Year’s in customer service.  Type 48-52 wpm, 10 key by touch, Retail Link, Maves, Linux.
Word, Outlook, Excel & Quick Books.  Basic Knowledge want to become proficient.   

EXPERIENCE                     
Air -Tro Heating & Air Conditioning                                                          June 2009 – Sept. 2011                  
Dispatcher, Customer Service Representative        
  • Turn incoming calls into service calls, and schedule/dispatch calls.
  • Maximize technician’s productivity, minimize travel time.            
  • Organize visits with technicians schedule, maintain dispatch log.
  • Schedule service contracts, process credit card transactions, filing.
  • Support office manager, close down office.       
Various Staffing Firms                                                                         October 2008 – May 2009                                                                                                                 
Receptionist, File Clerk, Collections, Customer Service Rep.            
  • Filing – put together 800 Design History Folders. Put into classifications within folder.
  • Receive incoming calls, type contracts, filing, distribute mail.
  • Collections, research disputes, bank runs.
  • Complaint desk, help answer customer questions and disputes          Mar 2012 – Apr 2012
IDR Environmental Services                                                           January 2007 - February 2008                 Dispatcher/Office Administrator                   
  • Receive incoming calls, Customer Service, Dispatch.
  • Manifesting, Product Profiling, Job Coordinator, Scheduling.
  • Support sales Representatives, drivers and dock worker.
  • Worked with D.O.T. Hazardous Materials Regulations.
Union Ice Co.                                                                                      November 1999 – June 2006                               
Billing/Accounts Receivable               
  • Receive incoming calls, Customer Service.
  • Create and invoice charge sales.  Mail invoices, statements & attachments
  • Record and balance cash sales.            
  • Maintain month-end reports on profit for management.
  • Post checks to open A/R, research and apply corrections.
  • Collections on past 35 days, cover dispatch, prepare in/outbound receipts.
Best Overnite Express                                                                            August 1995 – April 1999                          
Customer Service Representative/Accounts Receivable  
  • Receive incoming calls, Customer Service.   
  • Shipment tracking, rate quotes, Order entry.
  • Post checks to open A/R, prepare bank deposit slip, bank runs.
  • Work with dispatch and dock workers.
  • Previous work experience in transportation/warehouse upon request


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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