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Emily
Sonuga MBA,ITIL, PMP
2856 Summerlin Drive Cell
Phone: (630) 235-4346
Aurora, Illinois 61250 Email:
emilysonuga@aol.com
SUMMARY
Project Management ~
Strategic Planning ~ Project Implementation
Certified Information Technology Infrastructure Library and Project Management Professional with a
proven track record of focusing on customer relationships and delivery of
complex programs linking strategic business objectives with tactical system
integration projects. Provides technological and strategic guidance and
leadership in the development of internal software systems, and the selection
of external software products and services with technical and professional skills
in the following areas:
Ø Microsoft Project 2007
Ø Microsoft Outlook
Ø Windows 7
Ø Windows XP
Ø Microsoft Office Suite
Ø IBM Rational Rose – UML
Ø Rational Unified Process/Agile
Ø N-Tier Architecture
Ø Service Oriented Architecture
Ø ITIL
|
Ø Strategic Planning
o
Cross functional team leadership
o
Program Budgeting and Control
Customer Negotiating/Contracting
o
Team Building/Problem Solving/Influencing
o
Strong communication skills
o
Phase Gate Management
o
Functional Integration
Ø Project Management Professional
Ø Web Development
Ø Wordpress/HTML
|
PROFESSIONAL EXPERIENCE
Kaybee Foods Inc, Aurora IL, December
2008 to Present
Project Manager
l Develop presentation reports to meet selection criteria for multimillion
dollar retail chains.
l Gather requirement and document sample
accountability and compliance validation processes, user requirement, and
change requests for sales operations.
l
Analyze business processes and
create functional requirements specifications. Write project proposals, and
coordinate project activities with consultants for Customer Relationship
Management (CRM).
l
Responsible for gathering Business Intelligence Requirements, and
putting together the business process documentation.
l
Conduct weekly meeting with
business users and data owners to understand their needs and translate those
needs into business/system requirements.
l
Responsible for writing Functional Requirement Specifications (FRS)
and User Requirement Specification (URS).
l Business
Analysis using the iterative software development life cycle principles of Rational Unified Process (RUP), with experience in the field of
business analysis, business
modeling, document processing, process
re-engineering, streamlining
and decision support systems to managers.
l Lead in product development working with manufacturers and the FDA to create
several food products meeting retail and consumer market standards using
innovative ideas and top industry concepts.
Wunderman Team Detroit, Chicago IL, April 2008 to December 2008
Project Manager
l
One of two project managers that interacted daily with account executives
to manage client ongoing expectations. Developed email campaigns for client’s
ongoing advertising needs.
l
Managed company wide communications amongst cross functional teams to
facilitate successful project deliverables and objectives.
l Coordinated
projects; developed project charters, preliminary project scope statements and
project management plans; monitoring and controlling projects work and
integrating change control processes.
l Planned,
defined and verified project scope; creating work breakdown structures (wbs)
using advanced ms-project skills; defining and sequencing activities;
estimating resources and activity duration.
l Participated
in quality planning; performed quality assurance and control; reviewed standard
projects documentation including test plans and test cases for traceability,
accuracy and completeness.
l
Managed tech programmers in the day-to-day client updates using the
SharePoint CMS tool. Assisted in the roll out of the new Ford Owner website.
Assisted in the implementation of the Dollar General micro site within their
main site.
l
Managed initiatives on a tactical project level. Interfaced with
different teams to facilitate initiatives through the project life cycle
utilizing web/digital standards, practices and tools.
l Generated
executive management reports; provided metrics support for corporate and
strategic planning activities; developed analysis to monitor strategically
important trends.
l Authored
process flow charts and business process
documents to define system interactivity. Prepared presentations for senior management to
update the status of various activities.
l Applied Middle
Tier Technologies and Service Oriented Software Solutions for realigning
versatile Information Systems resources on demand.
l
Created, communicated and maintained project plans including client and
marketing support plans, production project plans, call reports and meeting
recaps.
l
Managed vendor, partner and third party relationships on a project level.
l
Worked with resource manager to ensure delivery of milestones.
l
Participated and adhered to the 4D process through the PMO office.
l
Identified issues, conducted research and assisted
l
with resolution. Escalated issues as needed. Also carried out client
facing duties for online and email teams.
Convergys Information Management,
Itasca, IL, September 2000 to November 2003
Associate Project
Manager
l Served as the main point of contact for all client implementation and
migration activities with internal and external users and upper management as well.
l Worked with various teams to analyze and estimate feasibility and project
timelines. Assigned items/tasks to the whole team. Documented lessons learned
on most major projects for future reference.
l Created new processes that allow for easier and faster ways of handling
recurring issues. Coordinated and implemented the set up of several new markets
for AT&T Wireless. Conducted the overall project management of wireless
billing implementations.
l Mentored team members on processes and Macro Cell tools. Created ROM
(Rough Order of Magnitude) for clients on estimates on large-scale
enhancements. Provided cost and estimate proposal on ROMs.
l Provided client stakeholders with project status forum or reports, which
included milestones accomplished, issues identification, assignment resolution,
jeopardy item, and critical path assessment.
l Analyzed client business needs and wrote requirements based on the
business. Established project plans complete with tasks, milestones, and
resource assignments.
l Maintained business requirements to accommodate clients need for
modifications.
l Facilitated customer review sessions and obtained sign-off for all
customization requirements.
Hewitt Associates, Lincolnshire, IL,
April 1999 to August 2000
Business Systems Analyst
l Administered and delivered benefits and compensation services towards
helping clients have an effective and engaged workforce.
l Created the flowcharting and design of Personal Communication Statements.
l Designed the logic used in the
form’s application to direct the form to work in conjunction with ADB2 tables,
based on query based extraction.
l Applied knowledge of CICS, ADB2, SQL, QBE and JCL to retrieve information
from production table and run jobs on the mainframe.
l Created application rules used to test the conditions and variable
scenarios of each PCS (Personalized Communication Statement).
l Facilitated in the training of the application tool DOC1. Investigated
and resolved formatting issues identified by the client team tester. Tested the
new DOC1 application features to ensure compatibility with new releases when
used in a host environment.
l Documented the status of PCS development within the client team database.
Northern Trust Bank, Chicago, IL, February
1997 to April 1999
Portfolio Accounting
Analyst
l Provided financial services including trust, banking, retirement and
Investment management for individuals as well as trust/custody clients.
l Organized team projects and proactively resolved concerns. Audited all
trading and investment activity in multi-billion dollar trust accounts.
l Produced detailed Master Trust investment and activity reports for
corporate clients.
l Verified diversified transactions and reviewed daily/weekly exception
reports to resolve complex accounting issues and discrepancies.
l Researched ways to provide continuous improvement to client products and
processes for partners.
EDUCATION
Lagos State University, Lagos, Nigeria
B. Sc., Economics, 1991
Roosevelt University, Chicago, Illinois
MBA Information
Systems/Management, May 1998
George Washington University, Washington,
D.C.
Masters Certificate in
Project Management, 2001
Joseph Business School,
Forest Park IL
Certificate of
Completion, 2010
ITIL (Information Technology Infrastructure Library) Certification, 2011
Project Management Professional PMP 2011
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