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Business Solutions Analyst Resume Latest Template in Word Format Free Download

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Celia Cubukcu
309 Commonwealth Ave. Apt 0013 Brighton, MA 02234                                             celia.cubukcu@gmail.com , Mobile: (607) 727-9876   
           
SUMMARY
Business Systems Analyst with experience in databases, technology, finance and research complemented by expertise in writing SQL queries, daily banking operations for corporations, research assistant, IT advisory, IT business solutions and IT auditing for financial services firms. Proven ability to work with cross-functional teams at all levels, as well as communicate effectively with clients. Ability to multi-task and handle different responsibilities in fast paced environments with intense deadlines. Fluent in English and Turkish with working knowledge of Spanish and German.

EDUCATION
BENTLEY UNIVERSITY – MCCALLUM GRADUATE SCHOOL of BUSINESS, Waltham, MA GPA: 3.6/4.0
Candidate for Master of Business Administration majoring in Finance and Global Business and Markets                                       May 2011
• Merit-based Graduate Assistantship- Research Position
VP of Diversity, Graduate Student Association
Global Business Experience in Japan: Two-week business trip to visit companies in diverse industries in Japan.                       May 2010

BINGHAMTON UNIVERSITY, STATE UNIVERSITY of NEW YORK, GPA: 3.64/4.0 
ISTANBUL TECHNICAL UNIVERSITY, Istanbul, Turkey, GPA: 3.7/4.0
Dual-Diploma Program – Studied two years in both universities to complete both universities’ requirements in four years to get a degree from both universities.  Bachelor of Science, Information Systems Engineering -   CUM Laude                                                                          May 2008      •Recipient of Mine Kalkan Academic Award for Excellence from Binghamton University                                                      
•Recipient of Prof. Dr. Bedri Karafakioglu Honor Award from Istanbul Technical University                                                               
•Recipient of Istanbul Technical University Charitable Fund Award for ranking first in class in terms of cumulative GPA     
•Recipient of 50% scholarship from Binghamton University for high academic achievement                                                                               Jan 2008
Dean's Honor List                                                                                                                        Spring 2008, Fall 2007, Spring 2006, Fall 2005

PROFESSIONAL EXPERIENCES
MERKLE INC, Marlborough, MA                                                                                                                      June 2011 – Present
Business Systems Analyst
•Serving as the team member of one of the biggest global projects in the company for a very high profile IT client, which is headquartered in Texas, in order to combine Americas, AsiaPacific and Europe/Middle East databases into one global database to enable the client for targeted CRM.
•Testing the database feeds coming from the client using SQL queries to identify the bugs and cleanse the data to verify the data loaded into the actual database is correct.  
•Preparing the User Acceptance Testing for all of the feeds coming from the client in order to do proper testing.   

HSBC BANK, Istanbul, Turkey                                                                                                                                                              June-July 2010
Corporate Banking Center Intern
Supported the sales team for satisfying client requests as well as completed the transactions of the clients who were included in the portfolio of the sales manager.
•Supported the sales team in storing and archiving certain documents, according to defined processes and rules currently in effect.
•Gathered and evaluated the required data and information from the related resources for performing sectoral/industrial analysis.
•Analyzed the companies in HSBC portfolio in terms of profit rates in order to monitor how much profit HSBC gained from its clients in the past years.

KPMG LLP, New York, NY                                                                                                                                  Sept. 2008 – Aug. 2009
IT Auditor Associate (IT Advisory Services Group)
•Audited one of the top European Investment Banks, a very high profile Wall Street client, according to SOX Principles in 2008 and 2009 which resulted in improved client relationships.
•Managed IT General Controls testing with an emphasis in Asset Management and Fixed Income applications to identify deficiencies and improve business processes of the client.
•Constituted the SAS 70 report of one of the top Japanese Securities companies with the March 31, 2009 fiscal year end date. 
•Served as the event coordinator of the team and organized 6 team events to increase motivation.

PEPSICO-FRITO LAY, Istanbul, Turkey                                                                                                                                              July-Aug. 2007
IT Business Solutions Intern
•Analyzed the need for Mobile Device Management Software on hand-held computers used in the sales process.
•Successfully researched and identified sales software, which was approved to be used in hand-held computers starting in 2008. 

MICROSOFT CORPORATION, Istanbul, Turkey                                                                                                                             Aug-Sept. 2006
Sales Department Intern
•Composed Turkey’s Independent Software Map to identify competitors.
•Examined and analyzed the software products from competitors to increase sales of Microsoft products.

PROJECT EXPERIENCE
•Served as the project liaison on behalf of the entire team for National Grid Human Resources Project in regards to a Business Process Management Course. (Bentley University, 2009- 2010)
•Designed an ISO 9000 certification website for Information Systems Project (Binghamton University, 2007)
•Evaluated how the use of SAP Sales and Distribution Module in manufacturing companies can reduce the costs of operating expenses for IT Systems Analysis and Design Project (Istanbul Technical University, 2007)

COMPUTER SKILLS AND IT CERTIFICATES
•Computer: SQL, SAP, ERP systems, C, Java, Word, Excel, PowerPoint, Ms Access, Photoshop, Flash, Dreamweaver, PHP, HTML, Windows 2000/XP/Vista/Windows 7, Linux, Mac, Data Mining


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