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Lily Bowers

309 yntuck Lane

Johnson City, TN 37001

423.914.9876

Professional Summary

I have many years combined experience in computer systems that include systems administration, databases, networking, and development in health-care and manufacturing environments. My competencies include assistance with installation, upgrade and management of computer systems, and making recommendations for updates or modifications to maintain or enhance operation.

My objective is to build a long-term career in Information Technology with a progressive company that offers opportunity for personal contribution and professional growth.

 

Technical Skills

Health care Software:        Siemens Soarian, WFE Support Tool, Siemens Rules                  Engine,  Tibco iProcess, Admin Desktop, SIEV,                           Siemens Open Link, Clustered Sever environment,             Siemens Trouble Shooting Tools

                            

Software:             Visual Studio 05-08, Dreamweaver, Photoshop, Fireworks, Flash, VM Ware, Crystal Reports 2011, Microsoft Office Suite, Autocad 2008, Virtualization

Languages:          PHP, VB, VB.NET, C#, C++, HTML, CSS

Databases:          MS SQL Server 05, 08, My SQL

Hardware:            Hard drives, RAID configurations, Networking, Firewalls, Routers, Switches, Access Points, KVM switches, Video, 15+ years trouble shooting / repairing computers and peripherals

Applications:        Training Database (HTML, CSS, PHP, My SQL),

Device History Record Database (

L, CSS, PHP, My SQL Crystal Reports 2010),

Metrics Database (Visual Studio 08, VB, MS SQL Server, Crystal Reports)

Industries:           Health Care and Manufacturing

Operating Sys:   Windows Server 2000, 2003, 2008 - Windows 3.1, 95, 98, ME,

XP, Vista, 7 - Linux - MAC

Professional Experience

Mountain States Health Alliance                                        6/2011- Current

IS Business Systems Analyst II                                            Johnson City, TN

·Siemens Soarian Workflow design and builds both Siemens Model and Custom

·Siemens Workflow and Rules Engine Classes and Siemens Headquarters in Malvern, PA

·Siemens Soarian Troubleshooting Boot Camp

·Siemens WFE Configuration Tool

·SQL stored procedures in workflows

·Event Driven Routing

·Modified Siemens Model Crystal Reports

·Installation and use of Siemens Admin Desktop for workflow and security

·Systems Administrator for 4 environments (Prod (clustered), Test, Dev and Train)

·System Administrator for VMware Windows Servers for 4 environments

·Siemens SIEV

·Monitored Siemens Open Link and troubleshooting of down interfaces and backlogs

·Managed Clustered Environment

·Managed Upgrades for all Environments

·Rebooting of Soarian System

·Performed troubleshooting / repairs to system in downtime

·End User Support

DS Dental, LLC                                                                4/2009-8/2010

Systems Administrator                                                       Johnson City, TN

·Repaired, optimized and secured existing Windows 2003 SBS server, purchased, migrated a Windows 2008 SBS server

·Implemented and managed log/report server for Watch Guard domain tracking

·Active Directory, Exchange 03-07, MS SQL Server, network, network printers, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) with multiple domains

·Developed a training database, DHR devise history record database and production/company metrics database

Technical Environment:  Dreamweaver, HTML, CSS, Visual Studio 08, MS SQL Server, My SQL, Crystal Reports 2010, Fireworks, Photoshop, Linux

·Administered ERP software with custom programming and custom Crystal Reports

Technical Environment:  Visual Studio 08, Crystal Reports 2010, MS SQL Server

·Website and e-commerce store with analytic tracking and search engine optimization (SEO)

Technical Environment:  Dreamweaver, HTML, CSS, Visual Studio 08, MS SQL Server, My SQL, IIS, Linux, Fireworks, Photoshop, ERP software

·Designed brochures, product catalog, tip cards and product videos

·Remote web workplace (RWW)

·SSL Certificates

·Virtual private network (VPN)

·Administered Samsung phone system

·Watch Guard Firewall

·Symantec Backup EXEC for backups and disaster recovery

·Symantec Endpoint Protection

·Kaspersky Enterprise Security

·Drafting

Technical Environment:  Autocad 2008

·Performed troubleshooting / repairs on all computer and peripherals

·End User Support

·Leadership training

The Crumley House Brain Rehabilitation Center                 1/2008-4/2009

Systems Administrator                                                       Limestone, TN

·Systems Administrator for 10+ users, 30+ computers and clients computer lab

·Optimized and managed existing Windows 2000 server

·Active directory, network, network printers

·Wireless networking for the business and separate wireless network for the clients

·Internal IP video system

·Developed new website with analytic tracking and search engine optimization (SEO)

Technical Environment:  Dreamweaver, HTML, CSS, Fireworks, My SQL, Linux

·Watch Guard firewall

·Enterprise AVG security

·Data backup systems for disaster recovery

·Implemented and managed new machines, wireless access points, Linksys routers w/ POE

·Preformed troubleshooting / repairs on all computer and peripherals

Fairway Ford                                                                   5/2005-4/2007

Sales Associate                                                                 Kingsport, TN

·Sales

Phil Bachman Honda                                                         8/2000-1/2005

Sales Manager                                                                  Kingsport, TN

·Sales

·Business Manager

·Sales Manager

·Internet Sales Manager

Muse Engineering                                                             1/1997-8/2000

Lead Drafter and Designer, Systems Administrator                 Johnson City, TN

·Systems Administrator

      Technical Environment:  Windows 3.1, 95, 98

·Implemented a in house network with file and printer / plotter sharing

·Lead drafter/designer (mechanical, electric and plumbing)

Technical Environment:  Autocad R14

·Preformed troubleshooting / repairs on all computers and peripherals

Mr. Toad’s Stereo/Video                                                            7/1993-12/1995

Sales, Technician                                                                        Johnson City, TN

·Sales

·Installation of high end home and car stereos

·Performed troubleshooting / repairs on electronics

Education

School:  Northeast State Technical Community College            Date: May 2008

Degree:  Associate in Applied Science, Computer and Information Science with concentration in Computer Programming

School:  Northeast State Technical Community College             Date: May 2009

Degree:  Associate in Applied Science, Computer and Information Science with concentration in Internet & Web Development

Achievements

2007-08 Northeast State Technical Community College Computer and Information Sciences, Computer Programming Outstanding Student of the Year

1984 Virginia State Golf Champion

Lily Bowers

309 Wyntuck Lane

Johnson City, TN 37001

423.914.9876

lilybowers@comcast.net

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