Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Holzer Medical
Center , Gallipolis , OH Memorial Hospital
at Gulfport , Gulfport , MS
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Celia Pitts celia@comcast.net
309 Chase Drive,
Saraland, AL 36001 (251) 402-9876
SUMMARY:
Experienced
System Analyst with 12-year background in Systems Analysis, Implementation,
Project Management, Team Leadership, Program Testing, and Problem Resolution,
as well as Professional Development. Possess exemplary skills in written and
verbal communications, time management, organization, and departmental
operations. Outgoing, personable,
organized professional with a 21 year record of above and beyond work ethic.
CORE
COMPETENCIES
Project Management ~ Healthcare Clinical/Financial/Business
Information Systems ~ Human Resource Information Systems ~ Program Design ~
Testing & Integration ~ Account Management ~ Sales & Marketing ~ Business/Process
Analysis ~ Solutions Development ~ Enhancements & Quality Assurance ~ Project
Management ~ Customer Services Administration ~ Client Training ~ Documentation
& Reporting ~ Team Leadership ~ Lean
Six Sigma
EXPERIENCE
HRIS Project Coordinator (June 2009 –
Present) Coordinates information technology strategies and resources for the Human
Resources/Payroll Division and related Human Resources functions using Ultimate
Software/Ultipro. Serves as primary
interface between HR/PR, internal customers, Information Systems staff and
vendors in support of Compensation/Benefits, Payroll, E-Recruitment, Online
Benefit Enrollment,Time and Attendance, Employee Health and Employee Education.
Coordinates with IS to plan and forecast information technology needs related
to HR/PR systems. Directs and executes
business case for technology enhancements including data collection, design and
development, priorities, recommendations and budget. Coordinates the implementation, integration
and interdependencies of HR/PR technology projects. Responsible for HR/PR services related to
technology, plans and coordinates HR/PR system access, downtime and disaster
recovery plans. Participates as a member
of the team to achieve business goals, quality outcomes and customer
satisfaction. Practices within legal,
ethical and professional boundaries.
Snelling Staffing Services, Mobile , AL
Clerical/Temporary (September 2008 – June
2009) Work
short term, temporary assignments in the Mobile County area performing AP,
Payroll, HR, AR, Deposits and other business office procedures as assigned.
McKesson Provider Technologies, Charlotte , NC (Remote in Mobile , AL
Business Systems Analyst (Dec 2007 – Aug
2008) Responsible for implementing system contracts in
conjunction with Paragon Hospital Patient Accounting systems. Review customer
requirements; perform analysis, design and documentation of current state and
future state workflows. Provide expert
guidance and assistance in the design and development of system parameters and
dictionaries. Maintain regular
communications regarding project issues, risks, and needs with client, vendor,
team leadership and team members. Teach
end-users new technology and enhancements.
Guide end-users through complex application functionality. Communicate with departmental staff,
networking, and support teams to facilitate the implementation. Analyze issues and problems reported by
end-users and customers during an implementation. Identify and implement solutions in
cooperation with other team members, senior management, end-users and
customers. Work on problems of diverse
scope where analysis of data requires evaluation of identifiable factors. Demonstrate customer service skills regarding
responsiveness to customer requests for support assistance, whether troubleshooting,
problem solving, report development, or system enhancements and correction
testing. Responsibilities also included
identifying and resolving desktop/laptop hardware problems. Initial network troubleshooting and
determination of appropriate escalation path.
Resolve and work proactively on system issues and initiatives. Assists in beta system deployments/loading
appropriate software as needed. Write
support documentation for customer and/or departmental use.
Unemployed, Mobile , AL
GE Healthcare, Boston , MA (Remote in Mobile
SENIOR
INSTALLATION CONSULTANT (Oct 2006 – July 2007) Implemented
and supported GE Centricity application software systems while ensuring that
the needs of the Department of Defense organization's staff, contractors and
sub-contractors were met. Participated in gathering and documenting functional
requirements. Designs, configures, tests, implements and supports existing and
future GE Centricity applications in the Hospital Patient Accounting,
Enterprise Wide Scheduling and Registration web environment. Assisted with technical standards
configuration management and assisted in evaluating technical architecture
frameworks at the local, Department of Defense, and federal level. Worked in both client/server and mainframe environments
with significant analysis, technical support, and development and testing
responsibilities. Gathered client
requirements, business needs and project objectives, via feedback sessions and
client meetings. Submitted reports based on analytical findings and prepared
and conducted briefings, ensuring all activities were documented according to
the Department of Defense, Unisys and other contractors and sub-contractors
specifications. Created and
implemented test plans and procedures to troubleshoot and repair
interoperability issues, successfully resolving program and application
compatibility problems. Evaluated
systems needs of staff and operating departments; interviewed users in the
Army, Navy, Air Force and Coast Guard to determine information needs and
sources of required data. Work with fellow GE staff and Department of Defense
organization users during System Test and User Acceptance Test phases of the
development lifecycle. When system bugs were detected, we would troubleshoot
errors, modify configure the system and re-execute test scripts. Test and certify
software, systems, and equipment to ensure compliance with and adherence to
governmental, organizational, and contractual specifications. Worked with outside vendors with Charge
Master and Medical Record software interfaces to make sure it would work
cohesively with GE Centricity software.
Misys
Healthcare Systems, Inc., Raleigh , NC (Remote in Mobile
Client Implementation
Services– EMR National (Feb 2005 – Oct 2006)
Responsible for implementing and re-engaging EMR contracts in
conjunction with Practice Management systems in small to large physician
practices. This entails planning the
initial system configuration, user training, system conversion (if applicable),
following all contract deliverables, system lives, and EMR follow up
visits. I also perform consultation with
the appropriate office personnel and physicians regarding template building and
construction to implement their EMR system as seamlessly into their existing
workflow as possible. Conduct implementations following approved implementation
procedures and guidelines. Manage
assigned site projects using appropriate tools to ensure timely completion of
tasks by the client and other Misys departments. Escalate and initiate
corrective actions as needed. Conduct
training for the client as part of the implementation. Provide recommendations to the client for
integration of the information system into the client’s workflow and
processes. Demonstrate client service
and satisfaction as defined by department standards. Provide verbal and written communications in
a concise, timely and appropriate manner following implementation procedures
and guidelines. Utilize appropriate
resources and methods in troubleshooting and investigating software and
hardware problems. Effectively organize
and prioritize administrative and client related tasks for timely completion. Construct configurations for new offerings or
to update existing configurations and continually find new efficiencies of
scale by changes or advances in configurations whether thru hardware, software
or any other method of optimization.
Update servers, PC, laptops and wireless devices with upgrades, system
hot fixes, and enhancements as well as manual back ups.
CPSI, INC. Mobile ,
AL
Software Consultant (Oct 2000 – Feb 2005) Partner with Install Management
Team responsible for concept/tools analysis, project/capacity planning and
relations management with over 500 nationwide hospitals. Act as manager on site
and lead representative for escalated issues and train/mentor new Support
Representatives. Educate and train
clients in a variety of financial software applications, including: Patient Accounting, Insurance Billing,
Medical Records, Collections, General Ledger, Accounts Payable, Payroll, HR,
Time/Attendance, Executive Information, Budgeting, Database and System
Security. Research existing
environments, consult hospital administration on cash/departmental work flow
and design customized database models, process enhancements and emergency
recovery plans. Tested servers before
going on site to verify all updated software was installed, when on site,
tested all printers, faxes, embossers, scanners were working properly and added
any devices and printers to the network that were needed. Coordinated with programmers,
clinical/technical departments and vendors for software development, data
conversions, pre-installation testing, implementation, change management and
quality assurance. During live
implementations, actively monitored application training and provided
leadership to six or more members of teams.
Diligently worked to ensure the training was being performed to the
client’s expectations. Provided a smooth
transition to CPSI software by identifying potential problems and resolutions
to concerns. Enhanced client staff
performance by providing effective training workshops. Maintained customer relationships by
providing first-class support of all financial applications. Assisted customers in developing new
processes/procedures to facilitate the integration of new software into daily
functions. Assessed site’s
administrative policies to determine the need for custom programming and wrote
the work request detailing the specifications required. Communicate with Programming and Project
Managers in resolving work request testing issues. Perform Alpha and Beta testing of research
and development, beta, and release directories to ensure changes made to
programs perform as expected.
Smith Services of Alabama, Inc., Saraland , AL
Office
Administrator (1995 – Oct 2000) Responsible for all Payroll, HR,
A/P, A/R, Billing, Expense Reports, and financial report functions while
supporting the Vice President, sales staff and maintaining communications
across four national offices.
Co-developed technical proposals, created sales presentations and
formulated customer quotes that contributed to successful
industrial/construction client acquisition.
Significantly improved efficiency of operations by setting new office
procedures and redesigning departmental workflows. Collected and analyzed employee needs data
and partnered with four office administrators in negotiating appropriate,
cost-effective 401-k and benefit plans.
Education: Spring Hill
College , B.S., General Studies (Concentration in Business Management), Mobile , AL
Skills: Windows
XP; Cognos 8, MS Office (Word, Excel, Access, PowerPoint, Outlook, Project);
SQL 2000 & 2005, SAP, Network Administrator, Lotus Notes, Active Directory
and SharePoint.
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