Business Solutions Analyst Resume Examples in Word Format Free Download -->

Business Solutions Analyst Resume Examples in Word Format Free Download

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Lydia  Mundi, MBA
Newark, DE  ¿  410-504-9876¿  lydia.mundi@yahoo.com

Professional Profile

Experienced Sr Business Systems analyst with a strong technical background in Data Warehouse applications.  Effective managing large IT projects, with excellent communication and presentation skills
Skills & Technology
v  Effective Communication & Presentation skills
v  IT Project Management
v  Systems Analysis & Application Design
v  Data Warehouse & Data Mart Implementations
v  SQL Navigator/SQL Developer
v  SQL Queries & Data Modeling with Erwin
v  Relational Databases
v  Oracle 10g, DB2
v  Teradata SQL Assistant
v  DST, Ab Initio, TS2
v  MS Access, Visio, Project
v  MS Outlook, Excel
v  Business Objects Xi, Infoview
v  HP Quality Center
v  Genesys

Professional Experience

CITIBANK

Global Receivables Data Warehouse
Business Systems Analyst Lead – July 2011 to Present
·         Lead for the Global Receivables Warehouse, working on global data integration projects to get in data for the new Receivables Banking application
·         Subject matter expert for the receivables banking application, presenting functionality to business users and closing out gaps in requirement analysis
·         Managing relationships with global business partners in Asia, Europe and the US during the on boarding of receivables data from these regions
·         Coordinating efforts with analysts supporting other regions such as Latin America, Africa & North America to standardize data values and descriptions
·         Working closely with a global development and testing team during application design
·         Creating project plans, data mapping and functional specifications documents for project work
·         Lead analyst for the design of the new metadata repository using Abinitio
·         Working closely with onshore/offshore Developers/QA to make sure application enhancements are developed and tested according to the specifications

 

JP Morgan Chase — Wilmington, DE

Card Data Warehouse & Marketing Technology Applications
Business Systems Analyst Lead – August 2007 to July 2011
·         Lead for complex, medium- to large-sized data conversion projects for a large Credit Card Oracle financial data warehouse with 62 terabytes of data
·         Lead analyst for the Oracle to Teradata Card Data Warehouse conversion
·         Directed the work of Junior analysts on large projects and coordinate data analysis (SQL queries) & data profiling efforts
·         Involved in all phases of the systems development life cycle (SDLC)
·         Coordinate JAD sessions with developers offshore and on site, business users, data architects, QA and attend code reviews with ETL developers
·         Wrote detailed functional design specifications, create source to target documentation with detail transformation logic, valid values distribution and metadata
·         Analyzed data relationships and assist in the development of logical and physical data models to support business intelligence/Data Warehouse requirements. 
·         Manage the work order request scheduling process for the entire card data warehouse group.
·         Facilitate monthly relationship management meetings with managers from the business post implementation of any system and create systems training manuals/conduct training sessions
®  Participated in a data architect mentoring program and participated in the functional design of the new metadata repository using Abinitio
·         Was loaned to the Marketing Technology group for a year as a business analyst lead for a major development effort for new marketing applications
·         Directed the work of more than 5 business analysts on project work, managing the project plan and scope
·         Assisted with data architect work for the department due to limited architect resources
·         Conducted impact matrix walkthrough sessions across the organization on technology projects impacting more than 10 business units to understand technology impacts and scope.
·         Involved in all phases of the systems development life cycle (SDLC)

 

Legg Mason, inc — Owings Mills, MD

Business Intelligence Analyst (Consultant) – September 2006 to August 2007
Mutual Fund Data Warehouse
·         Lead the requirements analysis & design effort for a new mutual fund data warehouse repository
·         Provided project oversight from concept to implementation, managing project scope, schedules and risk
·         Lead data mapping sessions, created source to target documentation, with detailed transformation rules, valid value distributions and metadata.
·         Performed data analysis from source system files using Abinitio data profiler and running SQL in an Oracle database. Working closely with data modeler to develop logical and physical data models as per requirements
·         Working with Business Objects developer to design business objects universes and performed systems testing
·         Coordinated User Acceptance Testing with business users and lead weekly issues meetings to set priorities and deadlines for fixes.
·         Created user manual for Business Objects Universe and conducted training to users.

 

 

T.Rowe Price — Owings Mills, MD

QA Analyst (Consultant) – December 2005 to August 2006
VRU & Web Applications Group
·         Tested an in house built web application to be used by all of T.Rowe Price call center investment representatives
·         Coordinated defect tracking and issue resolution and providing weekly status reports on project
·         Worked with developers to come up with programming solutions for defects & wrote an application support guide for the application
·         Functioned also as a Voice Response Unit analyst by supporting the Genesys call center application
·         Performing systems testing and coordinated UAT for call routing changes and the addition of new virtual queues and skill sets.

Chevy Chase Bank — Laurel, MD

Sr. Business Analyst – July 2005 to December 2005
VRU Systems – Mortgage Services Group
·         Requirements gathering, UAT lead and systems testing for the deposit and telephone banking system
·         Developed functional specifications document for VRU enhancement projects
·         Perform User Acceptance Testing for all changes made to the Interactive Voice Response systems
·         Assisting Jr. Analysts in identifying system problems and solutions.
·         Researching and resolving production defects to existing systems





 

riggs bank — Riverdale, MD

Loan Systems Support Analyst – September 2004 to June 2005
Mortgage Services Group
·         Gathered requirements for loan system upgrades performed by outside vendor 
·         Performed User acceptance testing for system enhancements.
·         Supported the operational loan systems group by identifying and researching system issues and working in conjunction with programming staff to resolve system problems.
·         Subject Matter Expert for deposits & consumer loans.
·         Provided training to users of the loan system training users on loan systems
·         Developing reports for Senior Management on defaulted loans..etc using business objects 5i.

T.Rowe Price — Owings Mills, MD

Investment Representative – August 2002 to August 2004
VRU Systems – Mortgage Services Group
·         Receiving inbound calls from shareholders and servicing shareholder accounts.  Performing mutual fund trades, product guidance, asset allocation & balance inquiries
·         Discussing fund performance, history, yield, price and market conditions with shareholder
·         Tax Liaison – Trained to answer complex 1099, 5498, Corporate and IRA tax form questions.
·         Assisting with UAT systems testing on mutual fund trading applications
Education & Certifications
Masters in Business Administration
University of Maryland, Adelphi, MD (2008)
Bachelors in Computer Information Systems
California State University, Los Angeles, CA (2002)


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