Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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KEY SKILLS
Kean University
- Computers and Information Services, Union , NJ
EDUCATION
Kean
University , Union , NJ
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Ameena
Bano
309 W 34 Street, Bayonne ,
NJ 001
Ahmed_Ameena@horizonblue.com
KEY SKILLS
- Ability to develop and create user
requirements, project plans, quality requirements, report specifications, use
cases, functional requirements, business requirements, sequence diagrams,
process workflow charts, pre-requisites, templates, statistical documents and
software requirements with detailed specifications.
- Proficient in Microsoft Office Suite 2003
– 2010 (Word, Excel, PowerPoint, Visio, Publisher, Project, Outlook Exchange and
Access), Windows server (NT, XP, 2003 & 2008), Lotus Notes 8.0, PL SQL,
Mainframe, UCSW, Avaya, Java, C++, UNIX, LINUX, HTML, Internet/Intranet, Computer
Aided Design (CAD), Web Page Design, administer MS SharePoint 2007-2010, Software
Engineering Design, Networking Administration and Programming, Desktop
Publishing, and PhotoShop Editing. Able to analyze WAN/LAN infrastructures and
Windows Server 2003-2008 configurations.
- Ability to understand, quickly adapt and
navigate through most proprietary systems, and databases.
- Lead business and technical analysis
sessions to support new development efforts to meet current and projected
business needs.
EMPLOYMENT
2010-Present
Horizon
Blue Cross Blue Shield (HCS Inc.), Newark , NJ
Business
Systems Analyst II
- Facilitated business process analysis
sessions with clients to identify business objectives and needs.
- Performed written analysis and gathered business requirements.
- Lead the design and implementation of a DR Exercise annually.
- Lead the design and implementation of the SharePoint 2007 & 2010 portal within all departments.
- Created tactical executions for the SharePoint rollout which lead to activities enabling innovation.
- Excellent written, communication and organization skills to drive business growth.
- Proven knowledge and experience of programming, development and technical architecture.
- Played in key roles with major company initiatives and demonstrated leadership abilities.
- Detailed knowledge of system development life cycle and implementation methodologies.
- Review and provide customer feedback to various functional teams.
- Communicate the advantages that will be realized by customers for using self service systems.
- Developed SharePoint Application by focusing on functionality that makes the customer interaction seamless.
- Oversee issues and risks to coordinate solutions.
- Perform testing including User Acceptance Testing (UAT) and an analysis necessary to identify viable solution alternatives.
- Create technical documents and high-level solution designs.
- Coordinate the development, testing, and implementation of system specifications.
- Demonstrate ability to apply structure to a loosely defined problem.
- Demonstrate proficiency in the understanding of core business functions and technology concepts.
- Performed written analysis and gathered business requirements.
- Lead the design and implementation of a DR Exercise annually.
- Lead the design and implementation of the SharePoint 2007 & 2010 portal within all departments.
- Created tactical executions for the SharePoint rollout which lead to activities enabling innovation.
- Excellent written, communication and organization skills to drive business growth.
- Proven knowledge and experience of programming, development and technical architecture.
- Played in key roles with major company initiatives and demonstrated leadership abilities.
- Detailed knowledge of system development life cycle and implementation methodologies.
- Review and provide customer feedback to various functional teams.
- Communicate the advantages that will be realized by customers for using self service systems.
- Developed SharePoint Application by focusing on functionality that makes the customer interaction seamless.
- Oversee issues and risks to coordinate solutions.
- Perform testing including User Acceptance Testing (UAT) and an analysis necessary to identify viable solution alternatives.
- Create technical documents and high-level solution designs.
- Coordinate the development, testing, and implementation of system specifications.
- Demonstrate ability to apply structure to a loosely defined problem.
- Demonstrate proficiency in the understanding of core business functions and technology concepts.
2007–2010
Horizon Blue Cross Blue
Shield, Newark ,
NJ
IT
Technical Support Analyst II
- Build and deploy software distribution packages for applications-Administer
and provision certain security access.
- Create, research, document and resolve First and Second level tickets.
- Provide front line IT support through phone, email, databases and desktop using prescribed tools, resources and procedures.
- Perform testing including User Acceptance Testing (UAT) and an analysis necessary to identify viable solution alternatives.
- Document policy and procedures for the knowledge base system also known as a library system.
- Create, maintain and deploy desktops, laptops, master images or other devices.
- Performed testing in various internal and external applications, functionality, hardware and software issues.
- Create, research, document and resolve First and Second level tickets.
- Provide front line IT support through phone, email, databases and desktop using prescribed tools, resources and procedures.
- Perform testing including User Acceptance Testing (UAT) and an analysis necessary to identify viable solution alternatives.
- Document policy and procedures for the knowledge base system also known as a library system.
- Create, maintain and deploy desktops, laptops, master images or other devices.
- Performed testing in various internal and external applications, functionality, hardware and software issues.
2006–2007
Horizon
Blue Cross Blue Shield through TEK Systems, Newark , NJ
System
Support Analyst
- Work with Horizon helpdesk & deployment
teams to install hardware and software as well as configure, ghost, and image
laptop and desktop inventory.
- Schedule appointments with laptop users who need to perform data backups and lease exchanges providing feedback to
the Team Lead for process improvements.
- Respond to helpdesk calls and email requests for technical support while identifying, documenting, researching,
troubleshooting, and escalating issues as necessary to ensure a timely resolution.
laptop and desktop inventory.
- Schedule appointments with laptop users who need to perform data backups and lease exchanges providing feedback to
the Team Lead for process improvements.
- Respond to helpdesk calls and email requests for technical support while identifying, documenting, researching,
troubleshooting, and escalating issues as necessary to ensure a timely resolution.
2004–2006
Field
System Technician
- Structuralize phone network and computer
network operations, configure analog and digital cabling throughout each
network on campus, and establish databases and search engines. Format directories using the OTM (Optivity Telephony
Manager) system administration program to direct, edit, and control the directories of all the phone lines and data lines
within the University.
- OperateEZ Route
to optimize structure determination algorithms. Assist students and employees of the University with programming
problems, software problems, and the utilization of network proprietary systems.
network on campus, and establish databases and search engines. Format directories using the OTM (Optivity Telephony
Manager) system administration program to direct, edit, and control the directories of all the phone lines and data lines
within the University.
- Operate
to optimize structure determination algorithms. Assist students and employees of the University with programming
problems, software problems, and the utilization of network proprietary systems.
EDUCATION
2010-Current
New Jersey’s Science & Technology University
(NJIT), Newark, NJ
Degree:
Master of Business Administration (MBA)
Major: Business Administration
2007-2009
New Jersey’s Science & Technology University
(NJIT), Newark, NJ
Degree:
Master of Science in Information Systems (MSIS)
Major: Management of Information Systems
2002-2006
Degree:
Bachelors of Science in Information Technology (BS)
Major: Information Technology/Telecommunications
Minor: Management Science
CERTIFICATES:
Microsoft Certified: 2261 Supporting Users Running the Microsoft Windows XP Operating System
Microsoft Certified: 2261 Supporting Users Running the Microsoft Windows XP Operating System
Microsoft Certified: 2262 Supporting Users Running Applications on a Microsoft Windows XP
Operating System
Microsoft Certified: 5061 Implementing Microsoft Office SharePoint Server 2007
Microsoft Certified: 50353 SharePoint 2010 Overview for IT Professionals
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