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Business Analyst Resume Generator in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
EMMA  HICKS                                                                          emma@gmail.com
309 County Road 85
Deatsville, Alabama 36001
(334) 328-9876
                               
EMPLOYMENT EXPERIENCE
Mindteck, Inc., 1828 Good Hope Rd, Suite 201, Enola, Pennsylvania
                                                                                                   Subject Matter Expert, June 2010 to present
                      Primary Responsibilities
v  Provide tier-2 support to county Domestic Relations Sections on Pennsylvania’s Child Support
Enforcement System
v  Create and/or modify user documentation re system changes
v  Review and provide input on all project documentation
                    Technologies Utilized
v  Microsoft Office Suite, Visio, Access, Cognos, Citrix
Protech Solutions, 303 Capitol, Little Rock, Arkansas
                                                  Business Analyst contracted to State of Arkansas, September 2009 to May 2010
        Perform business and technical analysis on multiple system modification projects to support the
State’s automated child support enforcement system
                       Primary Responsibilities
v  Create functional requirements documentation (use cases, flowcharts, business process flows)
v  Create functional test plans and review system test results
v  Document existing system processes and perform gap analyses
v  Modify and test HTML form templates
v  Act as financial system subject matter expert
       Technologies Utilized
v  Microsoft Office Suite, Visio, Microsoft Visual SourceSafe, CM CodeRequest, SQL Server Management Studio, HTML, Microsoft Expression Web, Workflow, T/SQL, Cisco VPN
Comframe Software, Inc., 100 Corporate Pkwy, Birmingham, Alabama
Senior Business/Technical Analyst, October 2006 to September 2009
                Client: South Mississippi Electric Power Association
                        Performed configuration services for Project Server 2007 implementation
                       Primary Responsibilities
v  Conducted Project Server planning sessions with core Project Server team
v  Configured Project Server implementation to meet planning specifications
       Technologies Utilized/Involved
v  Project Server 2007, Project Professional 2007, Cisco VPN, LiveMeeting, Microsoft Office Suite
Client: Assurant Solutions
Performed business and data analysis tasks on business intelligence implementation project               
                        Primary Responsibilities
v  Reverse engineered existing call center reports, including source-to-target data mapping and data profiling tasks
v  Created user requirements document for data warehouse generation of existing reports
v  Created specification documents for existing Excel reports, Access databases, and Oracle views
v  Created User Acceptance criteria and test plans
v  Created conceptual model and participate in creation of logical and physical models
v  Provided input into methodology and deliverable template development
Technologies Utilized/Involved
v  Microsoft Office Suite, Cognos 8, Oracle, Toad, Lotus Notes, Sametime, PL/SQL, Lighthouse
Client: Honda Manufacturing of Alabama
Performed business analysis and project management tasks on multiple projects in fast-paced
                                                manufacturing environment
Primary Responsibilities
v  Managed project resources and timelines on assigned automotive manufacturing projects
v  Elicited and documented existing and to-be business processes on assigned projects
EMA HICKS
Page Two
v  Elicited and documented business requirements, business rules, and supplemental requirements on assigned projects
v  Generated use case documentation based on business processes
v  Generated user acceptance criteria and test plan documents
Technologies Utilized/Involved
v  RequisitePro, Mercury Quality Center, QMF, Lotus Notes, Microsoft Office Suite, RFID System, Java, Oracle, GALC (Assembly Line Control software); PRS (Plant Reporting software), SharePoint, Project Server, Cisco VPN
Client: Emageon
Performed business analysis tasks on project to integrate existing medical imaging applications via
a services-oriented architecture
Primary Responsibilities
v  Elicited and documented existing and to-be business processes
v  Generated use case documentation and UML models based on documented processes
Technologies & SDLC Utilized/Involved
v  Microsoft Office Suite, Enterprise Architect, Citrix, SharePoint, RadSuite (radiology imaging system), Vericis (cardiac imaging system), HL7, RUP/Agile, Cisco VPN
                Client: Sungard
Performed business and technical analysis tasks on project to implement services-oriented architecture
Primary Responsibilities
v  Elicited and documented existing and to-be business process flows for client
v  Elicited and documented business and functional requirements for client-specific implementation of
new Services Oriented Architecture (SOA) product for financial services sector
v  Created data dictionary for client-specific implementation of SOA product
v  Coordinated with other client project teams to ensure compatibility of solutions
v  Configured and loaded data for client-specific implementation of SOA product, including analysis of database data elements and relationships of terminology engine (TE) and transaction           management system (TMS)
v  Configured, authored, and deployed business rules for client-specific implementation of SOA product within business rules management system (BRMS)
v  Unit-tested data configurations and rules deployment, reporting and tracking any issues
Technologies & SDLC Utilized/Involved
v  Microsoft Office Suite, Visio, Project, Lotus Notes, Java, Oracle, SQLLoader, JIRA, OmniPlus,  XML, 
L, SOATest, SoapUI, Enterprise Architect, Scrum/Agile, Cisco VPN

Alabama Department of Human Resources – Child Support Enforcement
                IV-D Project Manager, March 2004 to September 2006
Performed project management, functional analysis, supervisory, and development tasks for a State
government agency, focused on maintenance of a legacy child support computer system
Primary Responsibilities
v  Supervised five (5) to seven (7) functional analysts, both State and contract staff
v  Assigned business resources to projects as needed
v  Prepared and delivered presentations to county various audience levels, from upper management to County staff
v  Prepared and delivered performance appraisals for State staff
v  Elicited and documented business and functional requirements for upcoming projects
Additional Responsibilities
v  Designed, developed, coded, and maintained Access database application for tracking of bankruptcy cases (extensive coding in VBA)
v  Design, develop, code, and maintained Access database application for counties’ self assessment reviews (extensive coding in VBA)
v  Designed, developed, coded, and maintained Access database application to serve as repository for Affidavits of Paternity provided by hospitals (coding in VBA)
v  Develop and execute SPUFIs (SQL Processing Using File Input) to provide counties with reports
EMMA  HICKS
Page Three
Technologies Utilized/Involved
v  Microsoft Office Suite, TSO, Visual Basic for Applications, SQL, COBOL; DB2, Serlio Case Complete, Cognos ReportNet, ALECS (child support mainframe system)

Alabama Department of Human Resources – Child Support Partnership

Functional Analyst, June 2003 to February 2004
Performed functional analysis tasks on multiple project in State government, human services environment
Achievements
v  Federal Test Deck approved without requiring traditional visit from OCSE auditors
Primary Responsibilities
v  Oversaw Federal Test Deck generation and results review (financial system SME)
v  Technical writing - formulated and compiled documentation regarding certification objectives for
submission to the Federal Office of Child Support Enforcement (OCSE)
v  Coordinated preparation of presentation for certification by OCSE
v  Developed business and functional requirements for upcoming projects
v  Designed, developed, coded and maintained issues-tracking database in Access (coding in VBA)
v  Assisted in implementation of PRWORA distribution changes within Alabama’s Location, Enforcement, and Collection System (ALECS)
v  Created Acceptance/System Test plans as needed
Technologies Utilized/Involved
v  Microsoft Office Suite, Visual Basic for Applications, TSO, GT Assist, SQL, DB2, COBOL         

Office of the Attorney General, State Office, 5500 E. Oltorf, Austin, Texas
    Program Specialist – Project Manager/Business Analyst, September 2001 to May 2003
Performed business analysis and project management tasks on multiple projects in State government,
                        human services environment
Achievements
v  Support Order and Financial System Subject-Matter Expert
v  Support Order System Test Lead for PRWORA project, September 2001 to March 2002
Primary Responsibilities
v  Created Business Requirements Definitions (BRDs) for Business Initiatives Section
v  Performed project management functions for business improvement projects, including planning, scheduling, and testing oversight
v  Created and executed User Acceptance Test plans
v  Technical writing – created user guides for system functionalities
v  Documented system processes using Microsoft Visio
v  Assisted in implementation of PRWORA distribution changes, October 2000 to March 2002
Technologies Utilized/Involved
v  Microsoft Office Suite, Corel WordPerfect, Groupwise, NATURAL, ADABAS

                Office of the Attorney General, Region 7 Field Office, 402 Oak Street, Bryan, Texas
Child Support Officer II/III, March 1998 to September 2001
Achievements
v  Promoted from Enforcement Officer to Financial Specialist in five months
v  Selected as Region 7 representative for Financial Re-Design User Test Group
v  Formulated and implemented field office Process Team re-engineering effort 
Primary Responsibilities
v  Entered or approved all child support orders on Texas Child Support Enforcement System
v  Reviewed previously entered support orders for accuracy to take corrective action as needed
v  Researched financial issues in child support system and corrected as needed
v  Reviewed and managed all out-of-state and out-of-country child support orders
Additional Responsibilities
v  Conducted training sessions for office staff regarding financial issues
v  Generated ad hoc reports using Microsoft Access, created macros to automate system tasks

EMMA  HICKS

Page Four

EDUCATION
                Texas A&M University
Pursued Master of Science in Management Information Systems, Fall 2001 - Spring 2002
                Coursework and Skills
Systems Analysis – System Architect software
Software Project Management
Programming in Visual Basic 6
Statistics for Managers
                University of Houston                                                                                        
Bachelor of Science granted December 1997, cum laude                             
Major:    Political Science; Minors: Psychology and English                                      
Honors                                                  
Outstanding Freshman Honors Student
Golden Key National Honor Society
National Merit Finalist scholarship recipient
Robert C. Byrd scholarship recipient                               

 

CERTIFICATIONS
                Microsoft Certified Technology Specialist
                                Microsoft Forefront Client and Server – Configuration
                                Microsoft Office Project 2007, Managing Projects
                                Microsoft Office Communications Server 2007, Configuration
                                Business Desktop Deployment with the BDD
                                Microsoft Windows Vista: Configuration
                                Microsoft Windows Mobile 5.0: Configuration
                                Microsoft Office Live Communications Server 2005
                                Microsoft Office SharePoint Server 2007 Application Development
                                Windows Server 2003 Hosting, Configuration and Management
                                Biztalk® Server 2006: Custom Applications
                                Microsoft Windows SharePoint Services 3.0: Configuration
                                Microsoft Office SharePoint Server 2007: Configuration
                Microsoft Certified Information Technology Professional
                                Enterprise Project Management with Microsoft Office Project Server 2007


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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