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Business Analyst Resume Creative Format in Word Free Download

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ARYAN  MATHIS

404.273.9876
Mathis_aryan@hotmail.com
               
A technical professional with business related experience in project management, development, quality assurance, and production support. Possess a thorough understanding of the System Development Life Cycle (SDLC). Proficient in gathering and evaluating business requirements, planning, development, writing test plans, performing validations, and logging defects to assist in building solutions. Efficient IT analyst with a proven track record in the areas of technical troubleshooting, SQL, Unix, scripting languages and having a keen eye for improving the efficiency of operations while adding value to the organization.
PROFESSIONAL EXPERIENCE
Fulton County Government                                                      Atlanta, GA                              08/2007 – Present
System Analyst
            Business Analyst / Project Management
·         Define and document the resources and tasks needed to complete the project tasks.
·         Elicit, document, and validate functional requirements according to industry standards through client interviews and workshops. Translate functional requirements into clear technical requirements.
·         Perform analysis of new products and propose changes to existing systems to meet customer specifications.  
·         Define, document, and manage the project scope, assumptions, constraints, and risks in addition monitor issues through resolution.
·         Manage projects using PMI and SDLC project methodologies from initiation to project close and into operational phase.
·         Ensure that the final project deliverables have been successfully transitioned to assist with the maintenance and support of the solution in a production environment.
·         Facilitate status meetings with all stakeholders to manage project issues or changes to ensure the scope remains within the initial parameters.
·         Create business and technical process flows/process mapping diagrams utilizing MS Visio.
·         Ensure the developed solution meets the expected quality that satisfies project requirements.
·         Assist with determining corrective actions and workarounds for defects as well as prioritize required fixes.

Development / Support
·         Utilize PHP, SQL, MySQL, 
L, CSS or Dreamweaver to create and modify existing websites or replace existing functionality.
·         Investigate and configure 3rd party add-ons and extensions that will enhance the Joomla Content Management Systems (CMS) core framework and closely match site requirements. 
·         Perform administrator and maintenance support functions as well as training for CMS and other supported applications.
·         Create SQL scripts to generate various reports. Test and audit the reports to verify the system validity of the results.

Key Accomplishments
·         Reduced help-desk tickets by 20% due to improved training; Initiated and documented current business processes and quick guides used for hands-on training for users.
·         Productivity gain of 20% by authoring process flows diagrams used in a analysis and troubleshooting increasing.
·         Created online application within 2 weeks, maintaining 90% of functionality of previous application.

TransUnion - Analytics Decisioning Service (ADS)                   Atlanta, GA                                          01/2004 – 08/2007
Senior Customer Applications Support / Quality Assurance Analyst                            
Business Analyst / Project Management
·         Gathered data needs and business requirements ensuring that the solutions met project requirements specific to customer and business needs.
·         Analyzed and communicated issues or resolutions and project status in an effort to set appropriate expectations.
·         Conducted weekly status meetings to update the customer on critical issues or current project phases and time lines.




M. Mathis – page two

 
Key Accomplishments
·         Served as the Project Lead for the implementation and testing of CD/DVD encryption increasing the security of customer data, reducing the cost of shipping, and delivering solicitation files to the customer at
an increased rate of 50%.
·         Served as the Technical Lead for the configuration, implementation, and tuning of the backup production database increased productivity by 30%.
·         Responsible for the planning and migration of data to a Sun Solaris cluster for production; executed system tests to confirm accuracy of new changes & report defects and errors.

Developer / Support
·         Devised and updated code utilizing various languages (C, Perl, Python, and SQL) and platforms (Unix,
Windows) to meet project requirements.
·         Utilized DTS, BCP utilities to import and export Text files into the SQL Server database.
·         Provided daily or weekly aggregate reports and datasets to the customer to support quality control procedures for current projects.

Key Accomplishments
·         Process time decreased 30%; Created documented and delivered two or more process improvements each month for card acquisitions.
·         Decreased production time by 50%; Designed, coded, and implemented the Recovery Card process.
·         Quickly promoted to higher level based on the initiative taken to learn a new skill in a dynamic environment, and other factors such as quality of work, communication and team leadership.

Quality Assurance
·         Reviewed business requirements and technical documentation to create test plans for new project requirements or change requests.
·         Created test matrices and test cases to verify project enhancement or ensure that the solution developed will meet business needs.
·         Performed regression testing and validate defects as required for migrations, new projects, and change requests. Track failures utilizing Rational ClearQuest defect management tool.
·         Utilized Oracle database to manipulate data in order to audit product functionality; entered and executed test cases and plans in Quality Center to assist in the migration to an automated QA environment; audited process output results to verify the validity of data prior to customer turnover.

TECHINICAL SKILLS

 



Development Tools - SQL, Perl, Python, C
Databases - SQL Server 2005/2008, Oracle 9i, MS Access 2007
Operating Systems - Unix, Windows XP
Software - Tivoli Storage Management, SQL Navigator, MS Office, MS Visio, MS Project
Working Knowledge - Java, C++, Pascal, HTML, Remedy, Connect Care, Clientele, Dashboard, VPN, GHOST, Checkpoint Secure Remote Client, Mercury Office Suites, MS SharePoint, Kronos, DTS, BCP, Java Script

EDUCATION
 


Georgia State University, GA                                      
            Bachelor of Science: Computer Science 2001
PROFESSIONAL DEVELOPMENT / MEMBERSHIPS
           
Project Management Institute, Certified Associate Project Manager (CAPM) #526555
Developing User Requirements Training
Oracle PL/SQL Programming Training


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