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1. SUMMARY

Over “7” years of diverse progressive experience in Information Technology, with emphasis on Business Analysis and Software Development. Expertise in working with Business Analysis, Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents.

● Extensive experience in translating business requirements and user expectations into detailed specifications by using various Text formats & Unified Modeling Language (UML).

● Experienced with all the phases of SDLC throughout the project life cycle in Rational Unified Process (RUP) environment and the creation of artifacts and management of various roles specified by RUP.

● Solid background in Software Development Life Cycle methodologies such as the Traditional Waterfall Model as well as iterative approach to software development.

● Expertise in requirement analysis and designing Use Cases.

● Proficient in creating Use Cases, Sequence Diagrams, Activity Diagrams, Class Diagrams etc.

● Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software tools to format them into formal documents.

● Strong experience in Requirements gathering techniques - conducting user interviews and JAD sessions.

● Experienced in performing Business Process Analysis to check the compatibility of the existing system infrastructure with the new business requirements.

● Effective in executing multiple tasks and assignments ahead of schedule.

● Reputation for dedicated teamwork, high energy, work ethics and commitment with capability to handle new technologies and situations.

● Involved in reviewing test procedures, defining test cases, reviewing and maintaining test scripts, analyzing bugs and User Acceptance Testing (UAT).

● Extensive experience in developing User Interfaces/Wireframes.

● Team player, result-oriented, fast learner, excellent communication skills with strong research capability.

1.

TECHNICAL SKILLS:

Methodologies:	Unified Modeling Language (UML), Rational Unified Process (RUP)
Modeling & Design Tools	Rational Rose, Rational Requisite Pro, Microsoft Visio, EA,Adobe Livecycle Designer, Workbench, Adobe Flex
Operating Systems:	Microsoft Windows 95/98/NT/2000, XP & Vista
Languages:	C, SQL, PL/SQL, and HTML.
DBMS:	SQL Server, Oracle, DB2 UDB,Sybase
MS-Suite:	MS-Office, MS Outlook, MS Power-point, MS-Visio, MS- Project
Testing Tools:	TestDirector, QTP, WinRunner, LoadRunner.

PROFESSIONAL EXPERIENCE

First Rehab Life Insurance of America , NY Senior Business Analyst

From August 2010 - Present

First Rehab Life has been dedicated to excellent service and independent insurance producers since 1972. We are proud to insure more than 120,000 policyholders. As a leading carrier of New York State DBL, our product portfolio also includes employee benefits ranging from Dental and Vision to Long-Term Disability.

Responsibilities:

· Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.

· Communicated Management reports for eg Policy and Live Count report, Cash Collected report, Reinsurance report Swiss Re, Claims Post Check Journal .

· Worked on projects for Web portal like IVR, Broker Renewal and Updating process. Gathering Requirements for dental Ortho and Non Ortho project, Bulk Reassignment Integration .

· Communication and Coordination with the off shore team.

· Responsible for defining the scope of the project, gathering business requirements, documenting them textually or within models.

· Creating functional specification documents for the design, development and implementation of strategic projects.

· Analyzed and documented Business requirements and detail design of the software for full understanding of the business.

· Explore different phase in the lifecycle and then created the system in a way that the riskier claims could be easily identified and monitored.

· Supported the assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.

· Gathering and documenting the requirements that are critical to the business mission and using those requirements to design application software.

· Created use case scenarios and documented work flow and business process.

· Used RequisitePro to document requirements, associated change requests with requirements and connected requirements with Use cases.

· Prepared the UML Use Cases using Rational Rose.

· Proficiency in writing SQL statements.

· Used MS Visio for flow-charting, process model and architectural design of the application.

· Documented business workflows textually as well as in UML diagrams according to RUP for the stakeholder review.

· Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

· Involved in maintaining and managing different versions of Documents using Rational ClearCase.

· Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders.

· Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.

Environment: Rational Rose,Rational Requisite Pro,UML ,RUP,MS Office,Visual Basic,Win Runner,Test Director,Windows 2000,Java,J2EE,Oracle 9i ,Citrix Metaframe Server.

Morgan Stanley Smith Barney , New York , NY Senior Business Analyst

From October 2009 – January 2010

Morgan Stanley is a leader in providing the finest in financial thinking, products and execution for companies, governments and institutional investors from around the globe. Our people, thought leadership and product offerings across Investment Banking, Sales and Trading, Investment Management, Prime Brokerage and Research serve the diverse needs of our clients and are consistently ranked best in class across the industry.

Worked on building up a Portal for Financial Advisors to enhance researching capabilities, generate accurate financial information for clients of Morgan Stanley, Citibank, Morning Star, Smith Barney to generate revenue from Stocks, Equities, ETFs, Funds etc. By writing specifications based on Agile and Scrum methodology as to how to give rights to the users based on entitlements. Documented as to how to capture metrics of the system by interacting with the third party vendors and developers. Developed report templates,User Interface/ Wireframes for the Portal.

Environment: MS Word, MS Power Point, MS Excel, Adobe Flex, Sybase.

AIG ( Chartis Insurance ) Private Client Group, Berkeley Heights NJ Senior System Analyst

From February 2008 – July 2009

American International Group, Inc. (AIG), a world leader in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In addition, AIG companies are leading providers of retirement services, financial services and asset management around the world. AIG's common stock is listed on the New York Stock Exchange, as well as the stock exchanges in Ireland and Tokyo.

As the AIU-Private Client Group book of business continues to grow at a high rate, the organization will require innovative methods of performing inspections of the homes AIG insure.

Projects Worked on: Risk Management Services - Site Redesign , Report Redesign , Virtual Inspections ,Radius Offline, Converting Reports into Adobe Livecycle.

Responsibilities:

● Experience with Software development life cycle (SDLC) methodology, Framing out Business Transaction rules and related Documentation, creating Test Plans based on Functionality and Business rules.

● Conducted Surveys and Brainstorming sessions with SMEs for requirement gathering and prepared User Requirement Specifications document.

● Performed Analysis of the As-Is and Should-Be process within the organization to analyze business processes.

● Involved in the creation and maintenance of the Workflow plans and artifacts.

● Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.

● Worked with the Business team to create the User Interface screenshots to be presented to the Business.

● Examined, analyzed and modeled Test plans & Test procedures based on RUP methodology.

● Performed analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.

● Verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.

● Involved in walkthroughs and meetings with development team to discuss related issues.

● Used Rational Rose to visually determine the proper structure, key elements and optimal design for the database and to aid efficient creation of tables and storing procedures.

● Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.

● Assisted in User Acceptance Testing (UAT), developed Test cases based on Business requirements and performed Stress testing, Black Box and White Box Testing.

● Coordinated with the development team in documenting End User Manual.

● Conducted as a defect-tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.

Environment: UML, Use Case Analysis, MS Visio, Rational Rose, MS Word, MS Power Point, MS Excel, Adobe Livecycle Designer,Workbench.

Computer Associates (CA), NY Business Analyst

From January 2007- February 2008

CA is one of the world's largest IT management software providers. CA’s Asset Management project was implemented for efficient and enhanced supervision by the Asset Management Department of various Personal Property, Capital Assets, Controlled and Expensed Assets in different departments of the company. The system provided for financial asset maintenance transactions like adjustments and transfers, Asset disposal , Process and review regular and group asset depreciation , Asset physical inventory processing and to produce various financial reports like Depreciation, Cost and Asset Retirement reports .

Responsibilities:

● Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.

● Communicated Project Requirements, Business Issues, Solution and made recommendation.

● Responsible for defining the scope of the project, gathering business requirements, documenting them textually or within models.

● Supported IT unit creating functional specification documents,User Interfaces for the design, development and implementation of strategic projects.

● Analyzed and documented Business requirements and detail design of the software for full understanding of the business.

● Explore different phase in the lifecycle and then created the system in a way that the riskier claims could be easily identified and monitored.

● Supported the assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.

● Gathering and documenting the requirements that are critical to the business mission and using those requirements to design application software.

● Created use case scenarios and documented work flow and business process.

● Used RequisitePro to document requirements, associated change requests with requirements and connected requirements with Use cases.

● Prepared the UML Use Cases using Rational Rose.

● Used MS Visio for flow-charting, process model and architectural design of the application.

● Documented business workflows textually as well as in UML diagrams according to RUP for the stakeholder review.

● Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

● Involved in maintaining and managing different versions of Documents using Rational ClearCase.

● Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders.

● Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.

Environment: Rational Rose,Rational Requisite Pro,UML ,RUP,MS Office,Visual Basic,Win Runner,Test Director,Windows 2000,Java,J2EE,Oracle 9i ,Citrix Metaframe Server.

Wachovia Foundation, NY Business Analyst

From September 2005 – December 2006

The Wachovia Foundation is a private foundation that is funded annually by Wachovia Corporation. It provides grants to eligible 501(c) (3) tax-exempt organizations in Education, Community, Health, Human services and Art and culture. The Foundation Developed Wachovia Analytics asset identification service, to identify high-quality donors already in its database, screen additional prospects with a high likelihood to give, and provide a targeted plan for cultivating support. Using Wachovia Analytics’ asset identification service, the Foundation was able to dramatically improve its prospecting potential and better understand the profile of those most likely to make a donation. Armed with this critical information, the Foundation has been cultivating closer relationships with its best prospects to generate support for future campaigns.

Responsibilities:

● Involved in all phases of software development life cycle in RUP framework.

● Analyzed and collected business requirements, identified system interfaces and created the requirements specification document.

● Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document.

● Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.

● Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.

● Provided documentation such as requirements management plans, functional requirements, test plans and test cases.

● Incorporated the best practice methodologies as advocated by the Rational Unified Process.

● Designed and analyzed Business Process Model, Use Case model and test procedures based on RUP methodology.

● Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix (RTM) using Requisite Pro. Performed user interviews, JAD sessions.

● Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.

● Designed and developed project templates based on SDLC Methodology

● Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancement for the system.

● Developed modules in the HR department for educating and training the user about the new system.

● Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis.

Environment:

RUP, UML, Caliber-RM, Oracle, PL/SQL, Windows NT, Java, Java Script, JSP, Unix Shell Scripts, Stream Line Editor(SED),Visio, Rational Suite (Rational Test Manager, Rational Robot, Rational Clear Quest)

Dime Saving Bank, Connecticut Business Analyst

From May 2004 – August 2005

Dime Saving Bank offers a diversified range of residential mortgage financing solutions. The project entailed implementing a custom designed Loan Origination System (LOS) by replacing the existing Loan Processing system to support the loan application processing needs of the firm. It involves controlling and monitoring the various work steps in the loan processing mechanism. Typical work steps in the application workflow include application origination, duplication check, obtaining credit scores, application form printing, retrieving loan repayment history etc. It also gives the loan officer a complete overview of the transaction at the point of service.

2. Responsibilities:

3. Experience with Software development life cycle (SDLC) methodology, Framing out Business Transaction rules and related Documentation, creating Test Plans based on Functionality and Business rules.

● Conducted Surveys and Brainstorming sessions with SMEs for requirement gathering and prepared User Requirement Specifications document.

● Performed Analysis of the As-Is and Should-Be process within the organization to analyze business processes.

● Involved in the creation and maintenance of the Workflow plans and artifacts.

● Worked with the UI team to create the User Interface screenshots to be presented to the Business.