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ADMINISTRATIVE ASSISTANT/RECEPTIONIST
HIGHLIGHTS
OF PROFESSIONAL EXPERIENCE
Douglas County Schools , Douglasville ,
Georgia
Media Center Clerk, (08/03-08/04)
Emory Parkway Medical Center ,
Lithia Springs , Georgia
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MAYA JORDAN
678-768-9876
ADMINISTRATIVE ASSISTANT/RECEPTIONIST
“Years of office support,
providing direct secretarial assistance to the Chief Operations Officer.
Effective interaction, serving
as a liaison between the business owner, the direct reports, and all inquiring
clientele. Strong work ethics and
ability to maintain confidentiality of privileged information.”
Communication
Skills (verbal/written)
|
Customer
Service Skills
|
Switchboards/Multi-line
Phones
|
Microsoft
Office Suite
|
Mass
Mailings/Shipping via Fed Ex, UPS, USPS
|
Records
Management
|
HIGHLIGHTS
OF PROFESSIONAL EXPERIENCE
MHM Services, Inc., Atlanta , Georgia
Receptionist
(02/10 – Present)
Running reception area, receiving and
directing calls via switchboard, in a professional and courteous manner. Receiving and shipping packages and mail. Purchasing supplies for the
office on a bi-weekly basis, assisting program coordinator with management and
maintenance of clinical data for patient electronic medical records and other
departments as needed.
Outsourcing
Solutions Inc., Douglasville ,
Georgia
Administrative
Assistant (09/05 – 07/09)
Update spreadsheets, create expense
reports, verify invoices, arrange travel plans, prepare and organize meeting
agendas. Coordinate meals, mass mailings
and reception area. Editing electronic medical documentation upon physician
and/or facility requests.
Paces Medical
Staffing, Atlanta , Georgia
Medical
Records Analyst (07/05-09/05)
Picked-up, processed and distributed
emergency room records and documentation. Administered release of information
requests for emergency room charts.
Checked patient updates. Tracked
chart location via Star Navigator 9.3 and McKesson’s Windows.
Edgewater
Systems For Balanced Living, Gary ,
Indiana
Medical
Records Tech (09/04-12/04)
Maintained medical records and incoming
data while providing customer service to internal and external clients. Reviewed records for document completion and
conducted regular audits to insure accuracy. Entered ICD-9 codes. Assembled,
retrieved, examined, and filed charts as required.
Receptionist, general office assistance,
processed cash receipts. Instructed students and teachers regarding Media
Center policies and procedures.
Performed tasks in other areas as needed.
PBX
Operator, (10/01-06/02)
Answered, directed and placed calls. Greeted and guided patients and visitors.
Fulfilled additional duties as needed in a hospital environment.
Greystone Power Corporation, Douglasville , Georgia
Cashier/Mail
Clerk, (03/99-03/01)
Process, distribute and deliver all
correspondence. Accounts Receivable duties, making bank deposits and updating
customer records.
EDUCATION/TRAINING
Medical Coding Specialist Program, Georgia Perimeter College
- Certified Medical Coder,
University Level
George
Washington High School, East Chicago, Indiana
Skills: Meditech, 3M
Encoder, Star Navigator 9.3, Novell, McKesson’s Windows, Windows XP, MS Word,
Excel, and Outlook 2003.
Trained on the following
equipment: Switchboards, multi-lined phone systems, fax machines, bursters,
collators, mail inserting equipment, auto folders, postage machines, electronic
letter opening feed tables and complex copiers.
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