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24 Chandler LN
Raymond, NH
03001
|
Phone (603)244-9876
|
Diana Wigley
SUMMARY OF PROFESSIONAL QUALIFICATIONS
● Management professional with 9 years experience developing employees,
sales and customer service initiatives that support brand awareness and overall
growth.
●Skilled at the cost cutting measures implemented by the industry,
various training programs and philosophies and CRM programs. ● Spearheaded
marketing initiatives in various locations in an effort to increase market
share. ● Plan and manage large budgets and responsible for P&L for a large
portion of Enterprise’s NH operations.
WORK EXPERIENCE
03/2011 –
present MetLife Auto and Home Portsmouth, NH
·
Agent
Hold a state Property and Casualty License for Maine
and New Hampshire
Responsible for developing marketing and sales plans
that communicate the benefits of MetLife insurance products.
Advising clients on their current policies and
recommending alternatives based on coverage and cost.
9/2010 – 1/2011 Lowe’s Home Improvement Seabrook, NH
·
Zone Manager
Responsible for half of the stores operations,
including employees, inventory, budgets and sales
Departments: Flooring, Outside Lawn and Garden, Inside
Lawn and Garden, Paint, Windows and Walls and Appliances
1/2010 – 09/2010 MetLife Financial
Exeter, NH
·
Financial Services Representative
Hold a Series 6, 63 and producers license.
Responsible for personal
production in life insurance and retirement products
9/2002 – 11/2009 Enterprise Rent A Car Maine
and New Hampshire
·
Area Manager 12/07 – 11/09
Over saw twelve offices in western New Hampshire, yearly
revenues in excess of $15 million.
Worked with major Insurance companies in regards to
coverage, limits and forecasting.
Managed over 30 employees ranging from branch managers
to trainees
Responsible for training all employees on functions of
the business such as sales, accounts receivables, accounting, competition and
customer service.
Responsible for growing the business through branch initiatives
and sales calls
-Achieved the President’s
award for growth, profitability, customer service and employee retention
-#1 Area Manager in New
England out of 20 areas for 2008
-#2 Area Manager in New
England out of 20 areas for 2009
·
Local Corporate Accounts Manager 12/05 – 12/07
In conjunction with our legal department, I drafted
and presented contracts to clients.
Over saw the development and sales to all corporate
based rental car business in the state of Maine.
Managed many key accounts, some do an excess of 1
million dollars a year in rental business.
-Achieved the Corporate Account
Growth Award –2007
-Achieved the Corporate
Account Growth Award –2006
·
Branch Manager 10/03 – 12/05
Over saw the Augusta, Maine branch
Increased the fleet of cars 29% over the previous year
-Achieved #1branch award for
2006 out of 40 branches
·
Assistant Manager 4/03
– 10/03
Over saw the branch in Wiscasset, Maine
Worked independently without supervision of a direct manager
on-site
Increased customer service score above corporate
average and maintained this level
-Achieved Enterprise Service
Quality Index Award
·
Management Trainee/ Management Assistant 9/02 – 4/03
Graduated from the 1 year training program in 7 months
#1 in sales in the state of
Maine for 10 out of 12 months
INTERNSHIP
1997-1999 Hannaford
Bros.
Portland, ME
Marketing
Department – Data analysis and Database experience.
EDUCATION
1996 – May, 2000 University of
Maine Orono, ME
Bachelor's
Degree
Graduated with a degree in Marketing
on May 20th 2000.
VP
of Fundraising for the American Marketing Association. Membership number
2206223
Dean's list
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