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309 E. 45th st.
Apt 19A
Shawnee OK, 74804
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Cell: 405-501-9876
Zoeydowell@gmail.com
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Qualifications
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Ø PHP /
L /
XHTML / CSS Experience (Web Development)
Ø Programming in
JAVA / JAVA GUI / VB.NET / Networked Apps
Ø 4 years college
Programming experience in Java, 2 years in VB.NET, trained in C++, BASIC.
Ø 2 years Job experience writing in VB.NET and JAVA
Ø 3 years job experience using Linux shell scripting to automate
processes
Ø CompTIA
Network+ Certified – Exam Code: N10-004
Ø IT Manager /
Management (Regional): 3 years In-field experience.
Ø IT / Network
Tech team leader: 7 years in-field experience
Ø Network
Technician: 10 years practical experience. Cabling included.
Ø
Computer
Technician: 10 years practical experience
Ø Citrix Server
management and installation experience
Ø VOIP Phone
planning, installation, and setup
Ø Extensive RAID
0,1,5,10,50 training as well as troubleshooting.
Ø Linux / UNIX
environments: 8 years of experience
Ø Knowledgeable
in Windows 3.1, 95/98, NT, 2K, XP, Vista, 7 including varied Server
environments
Ø Knowledgeable
with the proper implementation and features of routers, switches, and
firewalls.
Ø Microsoft
Active Directory Experience
Ø OpenLDAP administration
experience
Ø Password policy
and design / cracking / recovery
Ø Cryptography /
Steganography detection/decoding/extraction training
Ø Penetration
testing / Virus design and implementation
Ø Data recovery
experience with a varied array of tools
Ø MYSQL database
design and management experience
Ø Information
Forensics / Cyber Security training
Ø Cable TV /
Broadband head-end / DAC & RADD experience
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Education
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2011 – 2013 University
of Phoenix Midwest
City, OK
In Progress
- Bachelor of Science: Software Engineering
Currently I am
studying software engineering at UoPx as the focus for my Bachelor degree. My
goal is to build on my existing knowledge of networking and security to build
safe and secure applications for enhanced productivity.
2009 – 2011 University
of Phoenix Midwest
City, OK
Associates
Information Technology: Networking
I completed my
degree in Information Technology with a networking emphasis on April 20th
2011. I am continuing my education for my Bachelors in Software Engineering
and will then move on to my Masters of Science degree.
2000 - 2002 Gordon Cooper
Technology Shawnee,
OK
Information
Technology / Network Administration
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Graduated top of the class
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Teamwork and Leadership skills
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Computer design and repair
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Network Analysis, Scaling, Design, Maintenance, and
security
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CISCO Router / Switch setup and maintenance
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Network Security design and implementation
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Work experience
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August 2010 – Present
Carlisle Food Service Products
Oklahoma
Sr. Linux
Administrator
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Write scripts and software to support server
operations and helpdesk functions, as well as design and provide updates for
the in-house equipment and maintenance tracking applications.
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Maintain network integrity and security using Linux
based firewalls, network filters, and detection systems.
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Maintain operational skill levels on multiple Linux
based platforms including Debian/Redhat/Suse/OSX/Ubuntu.
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Research and implement new software integration
methods and systems to streamline windows/linux/OS-X operations, ensuring
universal access to required tools and data.
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Perform maintenance duties to include upgrades,
reinstallation, replacement and repair of hardware and software.
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Schedule maintenance windows and organize duties as
well as plan for “failover / rollback” in the case of maintenance issues.
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Create, plan, organize and execute projects as well
as maintain lifecycle standards for the remainder of said projects.
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Manage routers, gateways, internet filters,
switches, and IDS devices as well as configure and adjust settings on a
proactive basis.
November
2007 – April 2010 Allegiance
Communications Regional (MW. USA)
IT Administrator
/ IT Supervisor
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Research, design, and maintain desktop and web
applications for supporting call center staff as well as tracking trouble
tickets and notifying field managers of potential service outages based on
customer reports and frequency analysis.
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Design new infrastructure to replace existing IT
support systems.
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24x7x365 on-call dedication requiring fast response
in case of emergency
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Research, design, and implement corporate-wide
standards for users and hardware use / accountability and monitoring.
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Aid in expansion of network services, bandwidth
monitoring, and identify future issues as well as solutions and planning for
those issues.
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Document current network structures and perform
maintenance and upgrades as needed for current and future planning.
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Work with vendors to research current equipment
supplied to customers and find solutions to problems documented in the field.
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Supply training to users and assistance to field
technicians to better serve the customer and increase technology awareness
and affinity among staff members.
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Plan disaster recovery and document solutions for
possible issues that could arise.
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Install VOIP system with expandability and
redundancy.
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Maintain network integrity and security on an
ongoing basis.
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Perform active penetration testing and network scans
to ensure proper security methods are used as well as prevent network
resource abuses.
March 2007 –
September 2007 Finley & Cook
P.L.L.C Oklahoma
Network
Engineer
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Maintain network integrity and security.
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Perform maintenance duties to include upgrades,
reinstallation, replacement and repair of hardware and software.
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Schedule maintenance windows and organize duties as
well as plan for “failover / rollback” in the case of maintenance issues.
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Create, plan, organize and execute projects as well
as maintain lifecycle standards for the remainder of said projects.
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Plan onsite meetings with customers as well as
conference calls to assess the customer’s capabilities before any upgrade is
performed.
September
2006 – January 2007 Cargan Services / Motorola Oklahoma
Field
Engineer
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Plan onsite meetings with customers as well as
conference calls to assess the customer’s capabilities before any upgrade
services are performed.
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Maintain a strict travel schedule spanning the
continental US from Monday – Friday every week.
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Perform DAC upgrades, troubleshoot networks, and
assist head-end managers onsite in troubleshooting servers servicing anywhere
between 5,000 and 1.5 million users.
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Determine “go-ahead” and “back-out” decisions for
upgrades based on strict maintenance windows negotiated with the customer.
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Maintain customer relations throughout the process
and keep all parties informed of the situation while representing Motorola in
a knowledgeable and Professional manner.
June 2006 –
August 2006 ID Interactive LLC Oklahoma City, OK
Network
Administrator
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Write scripts to aid low level technicians in
performing server maintenance and setup.
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Develop and perform training for field team
technicians in setup / teardown of servers on remote sites.
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Develop, review, and maintain documentation used
corporate wide.
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Set standards for company policy for information
security and server standards.
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Protect company privacy through locating and
limiting security threats and weaknesses through active internal/external
attack simulations.
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Aid other divisions including deployment teams when
needed.
March 2006
–June 2006 Dell Inc. Oklahoma
City, OK
Server
technician / RAID & Server Support Specialist
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Act as L2 technician and approve / guide other L1
floor technicians in the absence or shortage of official L2 technicians upon
request.
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Server specialist assisting customers in recovery of
servers and information vital to Dell Inc. customers.
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Aid trainers in teaching / guiding new technicians
in technology, troubleshooting procedures, policy, and tools usage when
needed.
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Protect customer privacy through strict policy
adherence.
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Develop new tools in JAVA to aid other technicians
in various tasks within Dell.
April 2005 –
Dec. 2005 Essential Computing Oklahoma City OK,
Information
Security / Network Administrator
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Design and maintenance computers for individuals and
businesses
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Maintain a secure network for employee use
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Run CATV, Phone, Coaxial, and Fiber Optics
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Consult with customer to assess needs and goals
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Perform remote management and administration day or
night
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