Build A Network Engineer Resume Format in Word Free Download -->

Build A Network Engineer Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Elisa Wallen

309 W Sunday CT, Tucson, AZ 85741

                                          Home:  (520) 229-9876
 Elisa@hotmail.com

SUMMARY

IT professional with experience in trouble shooting Windows platforms, including a strong background working with an out-source for Microsoft and IBM storage systems. An enthusiastic, dedicated professional, who creates a strong team environment and achieves consistent results.

PROFESSIONAL EXPERIENCE


IBM Corporation                 Tucson, AZ                                     2007 to Present

Equipment Manager
  • Manage several brands of IBM equipment within a loaner pool for Proof of concepts, data migrations and IBM sales opportunities. 
  • Refurbish equipment that includes resetting factory defaults, applying code updates, any hardware repairs and removing previous customer data
  • Design and setup of a lab network to support various storage systems for testing and data storage
  • Coordinate shipping and receiving of equipment with customers.
  • Maintain inventory within a Lotus Notes data base
  • Developed and implemented procedures for equipment returns
  • Support team members with workstation support running Windows and all applications
  • Train team members to support various storage systems and use of network resources within a lab environment.
  • Safety Officer helping maintain a safe work environment and fire evacuation

                                                                                                         
University Physicians        Tucson, AZ                                           2006 to 2007

Systems Administrator
  • Create and maintain user accounts. Improved process that was in place using templates
  • Maintain and clean up Active Directory
  • Assist in several projects in setting up user access for applications. This included coordinating efforts between three different IT departments.
  • Implement and Administer SMS 2003. Completed SMS 2003 Microsoft class
  • Assist with setup and administer Wireless Network
  • Assist helpdesk techs with any administrative tasks for users and application problems for troubleshooting



Retalix US                       Tucson, AZ                                            2005 to 2006


Jr. Systems Administrator – Administer Network and Helpdesk
  • Researched and tested and completed migration of two AD domains. Tucson and Phoenix offices were migrated with the ADMT 2.0 tool into one domain.
  • Setup and maintain tape backup of site data for disaster recovery
  • Keep Avaya phone system in working order for users
  • Apply needed updates and maintain servers including Exchange and server 2003 & 2000
  • Install and troubleshoot PC & laptop problems for all users local and remote
  • Work with Exchange 2003 and help maintain email system
  • Maintained and setup VPN access into the office
  • Addressed all helpdesk issues for remote users and the entire Tucson office.

University Physicians Inc.     Tucson, AZ                                            2002 to 2005


Support Technician – Maintain help desk for 1000+ users within a 2003 server active directory domain structure.
  • Schedule and train technicians to support all sites for 24/7 support
     ·    Implement procedures to answer and address help desk calls to reduce down time for users.
     ·    Successfully introduced new Windows operating systems to improve user productivity
     ·    Educate user through training and email tips.
     ·    Analyze, research and implement new procedures to improve user and network performance.

Convergys                         Tucson, AZ                                            2000 to 2002


Trainer/Tech Support Professional for Microsoft.
     Started as a support technician taking calls in the Windows 2000 Pro Q, and advanced into a training position.
·    Maintained a professional approach delivering the best possible tech support            and customer service to achieve total customer satisfaction. 
     ·    Attended night class in addition to daily training gaining knowledge needed to deliver the best tech support possible, and obtain certifications to advance my career.
     ·    With advancement I worked as a trainer instructing other support techs in various operating systems and implemented procedures on trouble shooting common issues.
     ·    One of a dozen trainers in North America, to help Microsoft with the successful launch of Windows XP.



                                                Education

High School Graduate – Kewanee, IL                                                 1972 to 1976


                                                Certifications

      ·    MCSE and MCSA in Windows 2000
     ·    A+ PC Technician
     ·    MCP’s in Windows NT Workstation, Server and Server in the Enterprise
·         Dell’s Premier Access Certification for OptiPlex Desktops
·         Completed Microsoft Train the Trainer for Windows XP launch Instructor Training
·         Completed Exchange 2003 Microsoft training class 2005
·         Completed SMS 2003 Microsoft Training Class 2006
    

Interests

     ·    Family, Wood working, Model car building, Cycling, and Computers



Download Resume Format 

0 comments:

Resumes By Categories

1-5 Years Experienced CV 10-15 Years Experienced CV 10th Standard 12th Standard CV 15-20 Years Experienced CV 20-25 Years Experienced CV 30+ Years Experienced CV 5-10 Years Experienced CV Accounts CV Aeronautical CV Automobile Engineer B Com CV B Pharma CV B.Tech CV BA CV BA Philosophy CV Banking CV BBA CV BBM CV BCA CV BDS CV Beautiful CV Bio Technology CV BMS CV BPO Call Center CV BSC CV BSC IT CV Business Analyst CV CA CV Cashier CV CEO CV CFA CV Chemical CV Civil Engineering CV CMA CV Commercial CV Cook CV Cover Letter for Resume CS CV D Pharma CV Diploma CV Doctor CV draff Economist CV Electrical CV Electronics CV Engineer CV Fashion Designer CV Films CV Finance CV Foreign Resume Format Fresher CV GM CV Hotel Management Housekeeping CV HR CV ICWAI CV Import Export CV Industrial Engineering CV Instrumentation CV Insurance CV IT CV ITI CV journalist CV LLB CV M Com CV M Pharma CV M Phil CV M Sc Computer Science CV M Tech CV M.Tech MA CV Manager CV Marketing CV Mass Communication CV MBA CV MBA Event Management MBA Finance MBA Hospitality CV MBA HR CV MBA IB cv MBA Marketing MBA Production MBA Quality MBA SCM CV MBA System MBBS CV MCA CV MD CV Mechanical CV Medical Representative CV Mining CV MMS CV MS CV MSC CV NETWEAVER CV Over 25 Years Experienced CV Paint Technology CV Pharmacy CV Phd CV Philosophy CV Project Manager CV Psychology CV Purchase CV Quality Engineer Real Estate CV SAP ABAP CV SAP Basis SAP BI CV SAP BO CV SAP CRM CV SAP CV SAP FICO CV SAP HR CV SAP MM CV SAP PP CV SAP SD CV SAP Security Six Sigma CV Special Resume System Administrator CV Teacher CV Textile CV Treasury CV USA Resume Web Designer CV