Best Business Analyst Resume Format in Word Free Download -->

Best Business Analyst Resume Format in Word Free Download

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Lucy Przybylowski


51 Verona Place • Verona, NJ  07001 • 201.213.9876 • lucy@verizon.net


BUSINESS ANALYST / PROJECT MANAGER

~ Specializing in Business Case Development for Technology and Enterprise-Wide Redesign Initiatives ~

Accomplished background of 20+ years as a Business Analyst and Project Manager with exceptional record of delivering cost effective, high performance technology solutions to meet needs of business. Articulate with a keen technical acumen. Experienced in (SDLC) methodologies and project development in Legacy, Client Server and Web environments. Familiar with Agile methodology. Work well with people at all levels from technical and cross functional teams to senior executives and stakeholders. Established reputation for quality, exactness, and results to optimize efficiency of an organization while enhancing staff morale.

Proven areas of expertise include:

Ÿ Business Analysis                                                             Ÿ Resource Planning                                                      Ÿ Process Development
Ÿ Project Management                                                         Ÿ Process Improvement                                                 Ÿ Quality Assurance
Ÿ Change Management                                                        Ÿ Precision Questioning                                                  Ÿ Performance Measurement 
Ÿ Revenue Enhancement                                         Ÿ Team Leadership                                                                    Ÿ Account Management                          
Ÿ Customer Service                                                             Ÿ Staff Training & Development                        

RELATED EXPERIENCE

 

Mercedes Benz USA, Montvale, NJ (05/2011 – 07/2011)

Project Manager

Responsible for overseeing design and development of training and e-learning experiences for delivery on Intranet, Extranet, CD-ROM, mobile and other technology platforms.   Realized three month temporary assignment upon acceptance.

  • Conferred with technical team members, business users and creative developers to schedule, coordinate and monitor various stages of project development.   
  • Applied project management knowledge and expertise to gauge project progression and assess risk.
  • Monitored project milestones to provide status or take corrective action.
  • Reviewed current process to develop Best Practice solutions for Client objectives.  

 

Anmark Associates, Verona, NJ (01/2010 – 04/2011)

Business analyst/Web Solutions

Lead the effort by creating a marketing strategy and conducting research in order to find new contractual business ventures.  Develop strategic business solutions and consult clients regarding the advantage of comprehensive EBusiness solutions.   
  • Facilitate JAD sessions to determine business requirements.
  • Perform all facets of analysis, information gathering, and creating Business Requirements documentation.  
  • Responsible for liaison between client and technical teams.
  • Work as part of a team to meet or exceed business objectives.
·         Recognized as an enthusiast for business process improvement and communicating value to clients.


Lucy Przybylowski                                            Page two

 

Mercedes Benz USA, Montvale, NJ (10/2007 – 12/2009)

Business Analyst & Project Manger

Charged with reintroduction of project structure to jump start a stalled effort. Re-established communications between various business units and promoted goodwill among all employee groups, staff in the field, and corporate personnel for a successful team effort. Reviewed and assessed all initiatives, interviewed stakeholders and business unit leads, and proposed effective business solutions. Created and modified BRD’s. Monitored all project stages under general managers and prepared/generated monthly progress reports.

Notable Accomplishments:
  • Successfully established and implemented company’s first Data Warehouse for the Training and Education Business Group. This effort provided more versions of data used for the continuing education and training process for both Dealership and Corporate staff. The Data was also utilized to identify future marketing trends.
  • Introduced a new customized version of Learning Management System for the Training and Education Business Group. This LMS was a state-of-the-art certification and training platform.
  • Earned recognition from management by creating a more cohesive, collaborative environment between business units and technical groups with enhanced morale.                                                                                               


Paragon Computer Professionals, Cranford, NJ (10/1987 – 8/2005)

Business Analyst & Project Manager

Completed a number of technical projects and assignments as a Business Analyst and Project Manager for this IT consulting company. Provided services for Fortune 100 clients from Communication, Pharmaceutical, Finance, Manufacturing, Shipping, and Insurance industries. Performed all facets of research and analysis, information gathering, and created business requirements documentation for applications.
Created technical and functional program specifications for client requirements, process flows, data mapping, use cases, functional/detailed specifications, security documentation, and system integration. Accountable for security systems analysis, information gathering, and change management issues resolution.

Notable Accomplishments:
  • Defined, created, and monitored process by which 3rd party UPSlink Vendors became certified UPS shippers and provided UPS with means to acquire a larger market share within the shipping industry.
  • Created and implemented a web enabled real estate CRM Application for The Cendant Corporation that included creation of functional program specifications and documentations, client requirements, process flows, data mapping, use cases, functional/detailed specifications, and security documentation.
  • Completed multiple intensive, technical assignments as a Business Analyst and Developer for a variety of AT&T systems such as Residential Billing, Order Processing, Accounting, Sales, Inventory, Payroll, Personnel and Marketing Data Warehouse. This included business analysis, system design, programming, debugging and implementation of all new systems, enhancements, and modifications to batch, on-line and database systems.
  • Performed in a dual role as Project Manager and Account Manager with accountability for 60+ Paragon Consultants and Staff Managers at various locations. Served as part of interview team, facilitated internal training and education classes, conducted performance reviews and career counseling sessions.








Lucy  Przybylowski                                            Page three



OTHER BUSINESS EXPERIENCE

 

Electronic Office Systems, Fairfield, NJ (11/2005 – 10/2007)

Sales/Resource Manager

Recruited into role to manage new division of the company. Supervised and directed staff of 6 Sales Associates. Provided support for all promotional plans and programs for sales/servicing of new offering to small and large businesses. Recruited, hired, and trained additional sales staff to meet needs of business. Conducted field trainings and mentored personnel in all business processes, procedures, and sales objectives. Conducted performance reviews and career guidance sessions. Worked closely with prospective clients to determine business needs and provided appropriate solutions with all product offerings.

Notable Accomplishments:
  • Managed sales team to consistently achieve high performance levels.
  • Established and maintained a well-balanced, diverse, and focused team through motivation, leadership, training, and optimum sales process.



EDUCATION & COMPUTER SPECIFICS


BA in Business Management                                                                           Certifications:
St. Peters College                                                                                                                      Project Management, Villanova University
Computer Programming, Computer Programming Institute

Technology Specifics:
MS Project, MS Office (Word, Excel, and PowerPoint), Cognos, VISIO, CRM, Adobe Acrobat, Dreamweaver, Windows COM (Common Object Model), Windows NT 4.0 Server 2000, IIS WEBSERVER, MS SQL 7.0 Server Database, MS SQL Server 2005, LOE W2KAD Servers, HTTPS, IBM MQSeries, OS JCL, Cobol, EZtrieve, VSam, DB2, and CICS, MVS\TSO, Oracle,Cognos,Microsoft ASP.NET, NET Framework 2.0,JSP, XML,HTML, ASP.NET, InDesign, Flash, Adobe Acrobat




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