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 Demi Moore

Nottingham, MD 10101

Cell: 987-654-3210

demimore@gmail.com

Linkedin: http://www.linkedin.com/in/demimoore

Exceptional Implementation Sales Project Manager

PROFESSIONAL SUMMARY:

·         15+ years of sales experience and project management experience.

·         Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.

·         Constantly hitting and succeeding sales goals of $45k-$85K/mo.

·         Successfully manage up to five simultaneous implementations by continually motivating clients, ensuring project timelines are met, and client and/or partner issues are addressed.

·         Awarded Top Loan Originator in the branch at Novastar.

·         Awarded Top Sales Consultant in the Region at Verizon.

·         Recipient of several paid trips for stellar performance at Verizon and Novastar.

·         Obtained an average of 182% of monthly objective at Verizon.

·         Recipient of the Platinum club Award 2x’s at Verizon.

·         Awarded monthly for being the top sales rep in the company at Verizon and Novastar.

TECHNOLOG Y & SKILLS:

·         Saas Solutions, Salesforce, Net suite, Pardot, MS Office Suite Professional (Word/Excel/PowerPoint/Access), IBM Lotus Notes, MS Project, MS Visio, Dreamweaver Adobe Connect pro, Web Ex, Go To Meeting, HTML Scripting, MySQL Report Scripting, CSR order implementation databases.

·         Project Coordinator, IT Infrastructure and Software development deliverables, Complex Negotiations & Sales, Performance Tracking, Excellent Presentation/Demo Skills, Strong Sense of Urgency, Strategic Relationship Building, Key Account Management, Forecasting Analytics, Project Planning, executing, monitoring, and resource balancing.

·         Extensive client facing experience, strong analytical skills, excellent planning skills, outstanding attention to detail, strong influencing and interpersonal skills, Strong understanding of consumer technology, strong trouble-shooting skills.

·         PMP Certification pending July 2012.

SOCIAL MEDIA LEADERSHIP:

·         Administrator and on the Board of CMG (Changing My Generation) which is a female empowering networking group that involving events, charities, and volunteering.

·         Created and currently manages an additional non-business related Facebook Group.  

·         Administrator of two other non-business related Facebook groups.

PROFESSIONAL EXPERIENCE:

Moodlerooms| Baltimore, MD                                                                                                                                Jan 2011 - Present

Inside Software Sales Associate/Client Specialist

·         Team with external and internal clients to sell, support the implementation, & integrate learning solutions, and provide advisory services.

·         Support the management of the implementation process while acting in the role of sales project manager and functional - technical consultant. Activities include, but are not limited to: leading project calls, understanding and analyzing client business requirements, providing guidance on optimal configuration options to meet client needs, training clients and preparing for deployment of service to employees & clients – all within defined timeframe of completion.

·         Develop, publish and maintain specific action plans, roadmaps, and timelines for each sales initiative for the entire buying process throughout contract execution and through the deployment process

·         Engage the relevant teams to identify, assess and address opportunities, challenges and risks.

·         Track the status of action plans and report to the teams and management on a regular basis.

·         Measure results of project management activities and practices via reporting.

·         An expert on product functionality, value proposition, and end-to-end customer experience for the Enterprise Learning Management System.  With the ability to provide technical support.

·         Ability to thoroughly evaluate technical/pedagogical requirements, architect, present and recommend client sites with appropriate solutions.

·         Collaborate with other members of the implementation team to develop and deliver web-based training/presentations covering a range of service topics.

·         Scope the length and difficulty of projects, set goals, measure progress, assess budget constraints make necessary adjustments, and meet deadlines.

·         Serve as the acting engagement manager.

Kaplan Higher Learning/Tesst College of Technology | Towson, MD                                                    Sept 2009 - Jun 2010

Admissions Representative

·         Enrolled and started 8-12 students per month in a project management format where students were guided through a roadmap and a number of phases to enhance their careers.

·         Developed and executed lifetime project work plans according to project scope, deadlines, and client needs.

·         Managed the customer/student relationship, including status meetings, gathering customer requests, maintaining customer satisfaction, billing/Financial Aid preparation, and status reporting.

Comcast Cable Communications| Baltimore, MD                                                                                         Oct 2008 - Sept 2009

Outside B2B Account Executive

·         Managed a number of product and service line projects acting in the role of Project Manager using thoroughly planned, initiated sales activities.

·         Directed the Sales of commercial high speed internet, video, voice services, digital cable and Ethernet data services to small and mid-size businesses in a assigned territory where duties included:  cold calling, canvassing, customer referrals, sales proposal development, and partner relationships.

·         Placed new orders and upgraded services by establishing customer relationships, gathering customer’s intelligence, and recommending innovative solutions resulting in a business value proposition.

Novastar Mortgage Company | Columbia, MD                                                                                          March 2005 - Jan 2008

Senior Loan Officer        

• Applied and tailored customer financial solutions, to influence strategic plans and customer growth/retention in all 50 states, concentrating on Alt A, A Paper, subprime and FHA loans.
• Attained credit applications and processed approvals through automated approval system.

·         Awarded monthly for being the top sales rep in the company.

·         Awarded Top Loan Originator in the branch.

·         Recipient of several paid trips for stellar performance.

Verizon Communications | Baltimore, MD                                                                                                          Sept 2000 - Oct 2004

Account Specialist          

• Represented the entire Verizon Business and Verizon Telecom line of products and services through planned, initiated telesales activities.

·         Awarded Top Sales Consultant in the Region.

·         Recipient of several paid trips for stellar performance.

·         Obtained an average of 182% of monthly objective.

·         Awarded monthly for being the top sales rep in the company.

·         Recipient of Platinum club Award 2 x Verizon.

EDUCATION & CERTIFICATIONS:

University of Phoenix — Phoenix, AZ

BS Candidate, Major in Finance, with a minor in Web Information Technology

*Maryland Life, Health, Accident license 2009-2011

*Pending PMP Certificate expected July 2012

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