

U.S. Cellular, Chicago, IL September 2011-Present
Reporting Development Analyst
- Competent developer of automated reports and
dashboards using Cognos 8 BI Report Studio
- Provides ad hoc queries and reporting solutions
using Toad for Oracle and SQL*Plus
- Enhance, create, and modifies existing queries in
Microsoft Access
Verizon Wireless, Alpharetta, GA July 2010-September 2011
Analyst-Reporting and Analysis
- Developed and maintained enterprise-wide, standardized
reports and report models based on requirement specifications and business
need using SQL Server 2005 Reporting Services
- Proficiently
wrote optimized stored procedures and complex queries using SQL Server
2005 Management Studio
- Competently developed tabular, matrix, drill
through, drill down, and nested reports as well as reports using Dundas
custom report items
- Provided adhoc queries and reporting solutions
using Teradata SQL Assistant 12.0 and Microsoft Excel
- Obtained exposure in designing and developing
cubes and data mining models using SQL Server 2005 Analysis Services
- Gained conceptual knowledge and formal training
in Microstrategy Reporting Suite and Cognos 10 BI Report Studio
Feminist Women’s Health Center, Atlanta, GA April 2010-June 2010
Contractor
- Competently researched and recommended solutions
to technology needs compatible with the architecture, infrastructure and
resource constraints of a
non-profit organization
- Designed the organization’s B2B and B2C brand
messages
- Evaluated and revised HR policies and procedures
- Provided consultation on formal marketing and
communication plans and technical integration services
United Parcel Service, Hapeville, GA July 2008-March 2010
Air Regulatory and Compliance Supervisor
- Conceptualized and implemented a Relational Database
Management System Skills Inventory to achieve and maintain training and
records compliance with UPS Airline, OSHA, FAA, and TSA regulations
- Effectively monitored training, safety, and
regulatory records to ensure corporate and government requirements were met
- Prepared for and participated in corporate air
audits and OSHA inspections; developed creative solutions and guided in
the resolution of findings
- Fostered professional working relationships with OSHA,
FAA, and TSA regulators and inspectors

- Productively guided, directed, and coached others
in the small package hub operation
- Delivered quantifiable results through leadership
and accountability
- Identified and monitored the most cost-effective
use of resources
- Created daily operational plans for workgroup
- Promoted from training PT supervisor,
10/2004-4/2006; hired as a Package Handler, 3/2004-10/2004
- Promoted the development of hourly and management
staff to meet organizational competency goals and requirements
- Identified strategies to improve retention
percentages by monitoring and tracking turnover statistics and trends
- Championed continuous learning and growth to meet
organizational work force development needs
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