How Do You Write A Customer Service Representative Resume in Word Format Free Download -->

How Do You Write A Customer Service Representative Resume in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download



Mallet Paul
147 Wellington Street
Darien, MA 21047
Tel: 395-521-3622  Cell : 327-064-1547 E-Mail: mallet.paul21@comcast.net


Objective:
Seeking a challenging position that will best utilize my vast array of office skills.

Qualifications:

  • Experience in all aspects of estimating, billing, invoicing, accounts payable, accounts receivable and shipping 
  • Proven ability to prioritize and complete multiple tasks, work independently and communicate effectively
  • Easily establish rapport with management and coworkers
  • Excellent work ethics with a high level of motivation
  • In depth  applications of various computer applications with good typing speed
                                                                                                                       
Professional Skills:
  • Microsoft Office
  • Microsoft Windows
  • Multi-line switchboard
  • Filing/Editing
  • Customer Service Skills
  • Office Procedures
  • Working knowledge of basic office equipment

Work Experience            

1981- Present United Printing Inc. ISO 9002 Certified

Estimating
Utilize Logic Software to generate detailed estimate per customer request from specification sheets provided by salespeople and customer service representatives.

Responsibilities: Organize information, create layouts, contact paper companies via phone and ability to check companies websites for pricing and availability. Obtain estimates from outside vendors by faxing all pertinent information and organizing job from delivery, to and from vendor, to meet deadlines. Coordinate production estimates with various department managers and upper management.

Accounts Payable/Accounts Receivable
Receive, sort and allocate incoming bills to appropriate vendor expense accounts. Generate reports on all open invoices for each vendor. Record and prepare incoming payments for deposit.

Billing Clerk
Process all billing from start to finish using Logic Software including; final billing, shipping and appropriate state sales tax calculations and invoicing.

Responsibilities: Generate invoices, process invoices online, process invoices via e-mail, and distribute invoices via outgoing mail. Create and  record sales commissions in Excel.


Switchboard Operator
Utilize a multi-line switchboard, interact with customers. Responsible for incoming mail and distribution to appropriate mailbox.

Shipping Traffic Coordinator
Handle all aspects of inbound and outbound shipments.

Responsibilities: Schedule drivers daily, manage and coordinate shipments for  Federal Express, UPS and other trucking companies using online programs. Calculate shipping and check delivery status online.
Work closely with customer service and sales departments.

Education:
New Horizons Computer Learning Center of RI - Windows, Microsoft Word, Excel

Johnson & Wales University – Accounting Courses

St. Xavier Academy, Providence, RI – Business Courses

Work History:
United Printing Inc. – Feb 1981 to Present
Secretary, Troop One Arnold Mills, Cumberland, RI April 2006 – June 2008


Reference furnished upon request.























To Whom It May Concern:

I am very interested in discussing possible career opportunities within your organization. My background and experience will enable me to quickly adapt and be an asset to your company.

As my resume illustrates, I have many years of office experience. I have excellent organizational skills and work well in a fast paced environment.

My work history, in addition to, my knowledge of Microsoft Office and extensive office skills makes me a qualified candidate for the position you are looking to fill. I look forward to discussing employment opportunities with you. Thank you for your consideration.

Sincerely,



Mallet Paul
































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