Customer Service Resume Biodata Format in Word Free Download -->

Customer Service Resume Biodata Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download



Dobson Ewy
301 S. Argonne St., Westminster, HA. 41725-3977
Home, (502) 395-5971
Mobile, (502) 815-6971
Dobson_ewy14@gmail.com

Objective
Seeking a customer service position with a company that allows me to utilize my solid history of knowledge, skills, and enthusiasm to contribute to your organizations success and, by extension, continue my development as a customer service professional.

Core Qualities
  • Talent for identifying customers' needs and presenting the appropriate company products and services.
  • Adept at multi-tasking.
  • Excels at learning and performing in a fast-paced environment.
  • Strong teamwork skills as either a member or a leader of a team.
·         Confident negotiation skills and strong attention to detail.
·         Enthusiastic, motivated, detail-oriented.
·         Exceptional problem-solving and multi-tasking abilities.
·         Outstanding customer service and communication skills.
·         Able to interact effectively with people from different backgrounds.
·         Excellent team collaboration skills.
·         Proficient in MS Office Suite. PC, AS400 (DOS-Based Applications).

Qualifications Summary
·         Expertise in resolving escalated customer-service issues.
·         Processing, troubleshooting, and providing general product support for internal sales staff and external customers.
·         Technology sales and support for internal sales staff and external customers.
·         Performed product research and supplied updated information to website staff.
·         Eager to enhance knowledge base and comfortable learning new systems in a fast-paced environment.
·         Confident working independently on special projects with minimal supervision.
·         Acquiring, maintaining, and expanding accounts by fostering goodwill through seasoned customer-support skills.

Achievements
·         Received commendations from senior corporate staff for customer-service excellence
·         Nominated for three leadership awards
·         Recipient of sales awards for highest in-house staff sales

Education
Riverside-Brookfield High School - Riverside, Illinois/General Education    1970-1974
Triton College - River Grove, Illinois/Liberal Arts                                          1974-1975



_______________________________________________________________________
Professional Experience
Experienced professional in the areas of customer service, call center, bookkeeping, collections, telecommunications, inventory and quality control inspection, retail, wholesale, purchasing, dispatching administration, management and business ownership.


·         1996-Present, Quill Corporation, Lincolnshire, IL / Customer service, call center, data entry, sales, product support, imprints, EDI vendor, technology product support, special projects, web site research and development

·         1995-1996, Shell Oil Corporation, Oakbrook, IL / Dispatcher-Eastern US
·         1994-1995, Cellular One/Leader Communications, Palatine, IL / Independent Market Administrator, cash register
·         1993-2002, Silk Scapes, silk floral landscapes for commercial and residential interiors, Antioch, IL / Owner and designer
·         1987-1993, The Silk Garden LTD., Chicago & Downers Grove, IL / Operations and floral design manager
·         1980-1986, Precision Video & Audio, Bellwood, IL / Hardware and accessories buyer, inventory control and manager



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