Customer Service Representative Resume Preparation in Word Format Free Download -->

Customer Service Representative Resume Preparation in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Carey Thai

Skills Summary              
u        Educator
u        Familiar with Business Accounting, Marketing, Management, and Information Systems
u        Computer Savvy
u        Customer Service Experience
u        Front-line Sales Experience

u        General Office Skills
u        Electronics Experience
u        Retail Experience
u        Professional Presentations

Professional Experience              
Communication: Reports/Presentations
u        Prepared complex reports required for teaching children with disabilities and for general lessons in multiple fields of education.
u        Designed and taught a curriculum to neighborhood children on how to create personal web pages for Triton College.
u        Designed and implemented a series of classes for Glenbard North High School during my student teaching internship including keyboarding/computer applications, entrepreneurship, consumer education, and general business courses. 
Customer Service/Problem Solving
u        Worked for Sears and Fry’s Electronics as a front-line customer service representative.
o        Helped consumers with questions concerning products and general sales inquiries.
o        Helped maintain an appealing sales environment for consumers.
u        Sold computers and general electronics for Fry’s Electronics.
o        Helped consumers find a product that suited their needs.
o        Solved general inquiries as to how to operate a computer, find a solution to a computer related issue, and how to create a more productive office environment.
u        Problem solved educational issues for students in my classes during my student teaching internship.
o        Helped students with performance issues, ability issues, and general inquiries concerning coursework and their responsibilities.
u        Problem solved both facility and technical issues pertaining to the operation of Pearson’s temporary grading site in Lombard, IL.
o        Helped professional scorers use the technology available at the site so that they could grade state ISAT tests.
o        Troubleshooted both hardware and software based computer malfunctions, including the server rack.
o        Performed facility maintenance in emergencies.
Technological Understanding
u        Fixed, maintained, and upgraded general office electronics and equipment.
o        Maintaining electronics was a necessity for teaching computer courses during my student teaching internship and while teaching a web-camp. 
o        As a site tech for Pearson, I maintained over 300 computers and a server rack during the duration of the temporary site in Lombard.
u        Knowledge of how to implement computers to increase productivity, and how to maintain them in a business environment.
o        Essential in creating effective computer courses and in marketing computer equipment for sales.
u        Used most office production suites (MS Office, iWork, Open Office) and can teach others on how to effectively use the programs.
u        Have experience with electrical motors, programmable logic controllers, integrated circuit boards, and ladder logic programming.
u        Possess basic knowledge of field programmable gate arrays and complex programmable logic devices.
Employment History              
Pearson eDUCATION, Inc.
1141 South Main Street, Lombard, IL 60148 (Temporary Site) – (800) 211-8378
ISAT Scorer, 2010
Site Technician, 2011
Marketstar Corp.
11 Countryside Plaza, Countryside, IL 60525 (Vender Store Location) – (800) 877-8259
In-Store Assistant Sales Associate, 2010
tRITON COLLEGE
2000 5th Avenue, River Grove, IL 60171 – (708) 456-0300
Web Camp Coordinator, 2009
Fry’s Electronics
3300 Finley Road, Downers Grove, IL 60515 – (630) 390-2100
Sales and Customer Service Associate, 2008 till 2009
Illinois state university
201 Hovey Hall, Campus Box 2200, Normal, IL 61790 (Office of Admissions) – (309) 438-2181
Student Teaching Internship, 2007
Sears Holdings Corporation
2 Oakbrook Center, Oak Brook, IL 60523 – (630) 575-1800
Customer and Product Associate, 2004 till 2007
Education              
Illinois State University
201 Hovey Hall, Campus Box 2200, Normal, IL 61790 (Office of Admissions) – (309) 438-2181
Bachelor of Sciences Degree in Business Teacher Education, 2007              GPA: 3.58/4.0
(A teaching degree that included an internship at Glenbard North High School)
Licensed to teach business, economics, computers, and social sciences.
Graduated Cum Laude
College of Dupage
425 Fawell Boulevard, Glenn Ellyn, IL 60137 – (630) 505-0104
Associate’s Degree in Integrated Engineering Technology, 2009                            GPA: 3.9/4.0
Graduated with High Honors
301 Inwood Drive u Pelham, NA 30214 u (397) 239-2104 u carey.thai529@gmail.com



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