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Puja Nayek
Sr. Business Analyst
PROFESSIONAL SUMMARY:
·
IT Business Analyst with 8+ years of
work experience and expertise in leading and deploying Software Products and
having a background of software development and quality assurance for initial 3
years.
·
Hands on experience in business
consulting and application development with excellent skills in client
interfacing, requirement gathering, gap analysis, Regression testing,
functional testing, user support, user interface designing, quality assurance,
problem solving, and documentation.
·
Extensive experience in developing
Business Requirement Documents, GAP Analysis Documents, Detail Requirement
Specifications, Business Rule Engines, use cases and user stories.
·
QA processes and standards, Software Testing Methodologies, Development
of Test Cases, Design and Execution of strategic Test Plans and Test Scenarios
·
Excellent conceptual and working
knowledge of Software Development Life Cycle such as Agile, Scrum, Waterfall and (Unified Modeling Language) UML
Methodologies
·
Extensively experienced in producing
and maintaining high quality documents – Business Requirements Document (BRD),
Functional and Technical Specification
Documents, Requirements Traceability Matrix (RTM), Data Mapping and
Transformation logic documents, Change Control document, RACI Matrix etc.
·
Strong interpersonal skills, highly
adept at diplomatically facilitating discussions and negotiations with
stakeholders
·
Organized many Joint Application Development (JAD) and Joint Requirement Planning
(JRP) sessions, Interviews, Workshops and Requirement Elicitation sessions
with end-user/clients/stake holders and the IT groups, experience in performing
Feasibility Analysis – Cost Benefit
Analysis, Gap Analysis, Project Scheduling and drafting remedy procedures. Expertise
working with Change Request (CR) and analyzing the impact on the existing
functionality
·
Unit testing, Functional testing, User
Acceptance Testing, Integration testing, System testing, Performance testing,
Sanity testing, Exception testing, Compatibility testing & Security testing
·
Analysis and troubleshooting of data
oriented systems on Windows and UNIX servers
·
White
box testing, database testing, backend testing, SQL, XML, UNIX
·
High
level system Design (HLD) & Detail System Design (DSD)
document and XSD schema validation.
·
Microsoft Test Manager (MTM), Team Foundation Server (TFS) , HP ALM
Quality Centre 11.0, IBM Clear quest and Rational Clearcase, CVS
·
Automation experience in MSTest, SpecFlow, QTP and TestComplete
·
Worked on business critical projects
to deliver solutions within tight deadlines
·
Performing UAT (User Acceptance
Testing) to make sure that all the user requirements are catered by the
application
·
Past experience in C#, ASP.NET, SQL,
XML, AJAX, HTML, SQL Server management studio, debugging DOM Layout, CSS and
JavaScript code using IE developer tool bar and Firebug
EDUCATION & CERTIFICATION:
·
KURUKSHETRA University, KURUKSHETRA,
Haryana, India, Bachelor of Technology, Computer Science, 2002 – 2006
·
ITIL 2011 Foundation V3, Attained in
March 2014
·
Business Domain Academy: Certificate
in Shipping, Attained in February 2013
PROFESSIONAL EXPERIENCE:
Xerox Corporation Ltd., NY, USA
July 2014
to till date
Sr. Business System Analyst
Xerox
Corporation Ltd. is an American multinational document management corporation
that produces and sells a range of color and black-and-white printers,
multifunction systems, photocopiers, digital production printing presses, and
related consulting services and supplies. My responsibilities include creating
supporting documents to explain data interfacing between various software
components which participate in transferring data from printer/ toner devices
to database.
Responsibilities:
·
Incorporating Agile methodology and
SCRUM techniques to manage requirements and enhance the evolving workday
application
·
Scrum planning meetings to coordinate
between Clients, Product Owner, Development and QA teams
·
Use Case Creation for an integrated
system where data flows from Xerox devices to database in form of XMLs
·
Creation of System Requirements
Specifications (SRS), Data Requirements (DRD) Source to Target Mapping (STTM)
documents for Data modeling and Data Lineage purposes
·
Managing requirement change workflows
like Change Request arising due to critical bugs
·
Analysis of JSON logs on UNIX server
and of verbose and error logs on various windows servers
·
Responsible for analyzing data
returned by web services using SOAP UI and PL/SQL and ensuring data integrity
between various communicating APIs
·
Performing cross browser, functional,
automation and performance testing; following STLC using TFS
·
Creation of data mappings from XML
nodes to database columns for automating the tests
·
Reporting and tracking defects using
HP Quality Center ,TFS and Rational ClearCase
·
Managing a team of 5 at onshore and 8
at offshore (in India), which involves sprint planning, task creation and
allocation and reporting current status to all stakeholders.
·
Analyzing
and coordinating multiple projects from the initiation to the deployment. These
projects involve adding new features to an integrated system that transfers data
from printer devices to database traversing one component to another.
·
Guiding the
team in documenting the current AS-IS process and identifying business use
cases.
·
Single point of contact (SPOC) for
Onshore-Offshore Coordination involving test planning, monitoring and task
allocation
Environment: SCRUM based project, MS-Access,
MS-Visio, MS-Project, MS-Word, MS-Excel, Microsoft SharePoint, SAP Business,
and Oracle 9i/10 g, TFS, PL/SQL, SOAP UI, UNIX, TFS, ClearCase, HP Quality
Center, Ultra Edit, and Putty
NYK Line Business System Americas (NBSA), NJ Nov 2011 to July
2014
IT Business Analyst
NYK Line
is one of the largest shipping companies in the world. NBSA is the IT division
of NYK Group Americas; it provides IT services to NYK group companies globally.
My responsibilities mainly revolved around documenting NYK e-commerce website’s
existing and new workflows and breaking the requirements into use cases for
implementation.
Responsibilities:
·
IT Analyst responsible for
understanding the business process and documenting business process flow
diagrams for NYK’s e-commerce application
·
Responsible for end-to-end Quality
Assurance and HTML layout management of NYK website workflows
·
Planning, managing and leading the
Quality Assurance activities of e-Commerce applications at Onsite and Offshore.
·
Conducting peer review sessions for
Development, Testing, User Interface and Business team for approval,
suggestions and sign off.
·
Prototyping UI screens, internal
websites, internal/external web applications
·
Interface / connectivity testing,
performance testing, security testing, UAT test documentation and production
certification test documentation.
·
Daily and Weekly Status Reporting and
Live Presentations to clients for Project Status Review and Risk Analysis.
·
Conducting JAD (Joint Application
Development) sessions with the development team to define the technical
solutions.
·
Handling defect management. I.e.
Defect Reporting, Verification and Defect Analysis Reports using Quality Center
·
Reviewing QA use cases and test
scenarios before execution
·
Coaching junior team members (web
designers, developers, QA team members) on User experience/ Usability best
practices
·
Assisted project managers to assemble project
teams (Subject Matter Experts, developers, and QA team). Also, assisted the PM
in creating the High Level Project Plan and Detail Project Plan
Environment: Quality Center, Ultra Edit, SQL,
Service Now,
L, CSS, JavaScript, Java Eclipse, ClearCase, Adobe Illustrator,
Adobe Photoshop
Secure Meters Limited March
2008 to November 2011
Business Test Analyst
Secure
Meters is an energy metering company; its product portfolio includes, metering
systems, communication devices, and energy utilization management systems. My
role as BA involved creation of requirement documents like RDD, Use cases and
Requirement Traceability Matrices to facilitate reading real time data from
energy meters and performing various computations on that raw data for
client’s/end-user’s consumption.
Responsibilities:
·
BA role
included creating use case diagrams, business process flow diagrams,
activity/state diagrams using MS Visio so that developers and
other stakeholders can understand the business perspective
·
Involvement
in requirement gathering from client, creating and executing test scenarios and
test cases
·
Working on
UI draft and integrating finalized designs into client’s
web application
·
UML – Use case Diagrams, Activity
Diagrams, Sequence Diagrams and Class Diagrams
·
Interacted with fellow developers, UI
designers and UX to make sure that application is being built according to
user/client expectation and made sure of the timely software delivery
·
Initial testing experience doing unit
tests and then eventually taking up QA tasks from QA team’s list
·
White box testing, database testing,
backend testing, SQL, XML, UNIX
·
Automation testing and Unit testing
using MSTEST, TESTCOMPLETE, QTP tools
·
Involvement in complete software
development life cycle documentation; from requirement gathering to post
production launch of the web application
·
QA processes and standards, Software
Testing Methodologies, Development of Test Cases, Design and Execution of
strategic Test Plans and Test Scenarios
·
Designing the skeletal structure of
web applications, and integrating individual web pages into it
·
Creating client-side code for new/
updated page layouts and linking it with back end codes on Asp.Net platform
using JavaScript and C#
·
Creating cross-browser compatible and
standards-compliant CSS-based page layout
·
Designed dynamic client-side
JavaScript codes to build web forms and simulate process for web application,
page navigation and form validation.
·
Actively involved in Software Test
Life Cycle processes throughout the tenure; developed user interfaces for the
company website for the first three years; assisted BA teams throughout and
subsequently moved to pure BA roles. Was involved in creation of Asp.Net, C#
web applications developed to read real-time data from energy meters
Environment: MSTEST, Test Complete/QTP, HTML, CSS,
JavaScript, Asp.Net 2.0, C#, PL/SQL, QTP 11
Benchmark Internet Group, GURGAON Mar
2007 to March 2008
Benchmark
Internet Group is primarily an email marketing company; other services provided
by the company include, Google analytics-based customer tracking, provision of
ready-to-use email templates, and linking of email campaigns with social
network platforms.
Responsibilities:
·
Search Engine Marketing (SEM)
Executive responsible for SEM activities such as search engine optimization,
pay per click, and search engine marketing
·
Setting up PPC accounts in Google ADWORDS,
writing copy for online ads, managing keyword bids, and tweaking and submission
of new ads & keywords on an ongoing basis
·
Creating weekly and monthly performance
reports for PPC campaigns
·
Building a network of relevant links
to client website for increasing its overall visibility across the web.
Thanks,
Puja
Nayek
Sr.
Business Analyst,
Puja_nayek14@hotmail.com
715-085-6314
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