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Alcuin Bauch

217 Messick Road

Placentia, SN, 30669

(517) 327-1655

Alcuin_bauch56@ymail.com

Objective:  Seeking the position of Licensing Public Outreach Coordinator with the State Auditor

HIGHLIGHTS OF QUALIFICATIONS

·         Personable and persuasive in communicating creatively with a variety of people.

·         Excellent trainer/trainee; patient and effective when working with a wide range of personalities.

·         Project oriented, sticking to a task until completed.

·         Proven skill in persevering to solve problems.

·         Very well organized and able to meet deadlines.

EXPERIENCE HIGHLIGHTS

Montana Department of Labor – Intensive Services Coordinator          December 2011 to April 2012

Helena, MT

·         Track, process, and document referrals received from the VA for the Chapter 31 program to provide comprehensive rehabilitation evaluations and to determine abilities, skills, and interests for employment.

·         Track, and maintain a call list of individuals to contact on a monthly basis to ensure compliance with program standards, and to help facilitate and monitor their progress through the Ch 31 program.

·         Coordinate and facilitate communication and services provided between VA and State personnel.

·         Conduct outreach activities to any agency, organization or entity that may or could provide services to veterans such as Vocational Rehabilitation and Employment, and the Homeless Veterans Reintegration Project.

Montana Department of Labor – Administrative Assistant                              July 2011 to Present

Helena, MT

·         Formatted and generated new Unemployment Account reports monthly.

·         Scheduled and tracked the availability of the floor conference room.

·         Performed general filing tasks for all agencies present on the floor.

·         Stocked and replenished the floor supply closet on a routine basis.

·         Assisted both Program Managers and Bureau Chiefs with data entry and other basic office practices.

United States Air Force – Line Worker/ Frontline Supervisor                           August 2006 to April 2010

Continental US

·         Performed munitions maintenance operations with a 95% Quality Analysis pass rate.

·         Supervised up to 7 individuals ensuring that their training, career progression and use of time and resources were in accordance with Air Force regulations and guidelines.

·         Verified work performance by comparing maintenance schedules to records of work actually performed.

·         Prepared charts and reports to track maintenance activities.

·         Structured and managed individual training programs for workers under my supervision while documenting and maintaining records, evaluations, and test scores.

·         Operated computers, databases, and other office equipment to input and access maintenance data.

·         Oversaw multiple programs to include: Composite Took Kit, Hazardous Materials, Safety, Files Management, and an Equipment Account valued at over $3M.

JC Penny – Sales Associate/Stock Replenishment                           November 2005 to August 2006

Missoula, MT

·         Worked as part of a team to advertise, qualify, and sell products to customers.

·         Met or exceeded weekly sales quotas for total sales and credit card account applications.

·         Arranged, organized, and stocked product displays and shelves according to company guidelines

                       

Radio Shack – Sales Associate/Assistant Manager                          November 2003 to August 2005

Helena/Missoula, MT

·         Performed store orders, stock inventory, and personnel management duties.

·         Oriented customers by answering questions regarding products or store policies.

·         Consistently surpassed sales quotas in electronics sales and credit card accounts per day.

·         Resolved a wide range of customer problems, applying diplomacy and assertiveness to deal with returns, customer dissatisfaction, and culture/communication barriers.

·         Was in charge of the In Store Employee Sales Training program for both Helena and Missoula store locations.

SPECIALIZED RELATED TRAINING

·         Supply Operations

·         Financial Reports Recording

·         Customs Inspector

·         Supervisory Safety

·         CPR and Standard First Aid

·         Leadership/Communication

·         Cashier/Money Handling

·         Customer Service

·         Problem Solving

·         Time Management

PERSONAL STRENGTHS

·         Committed to Customer Service satisfaction

·         Reliable, detail oriented team player

·         Professional integrity, strong moral courage, and honesty

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