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Lesiton Worley
30510 Ocean
Parklay Cell: 350-329-5510
INFORMATION TECHNOLOGY, SYSTEMS, AND SERVICES EXECUTIVE
Accomplished
and Innovative IT/Business Executive with 20 years of progressive and
international experience. Proven track record in transforming and expanding
global organizations through the use of information technology. Game changing
combination of technical expertise, business leadership, and customer relationship
management. Change catalyst who can develop business/IT strategies and motivate
high performance cross-functional teams to exceed profitability goals and
shareholder value. International experience within multicultural environments.
Unique mixture of line IT and technology consulting experience working with
companies from 30 million to 90 billion in a wide range of fields including: real
estate, distribution, wholesale/retail, manufacturing, pharma, public sector,
utility, and more. Direct P&L experience of up to €45 million. Budgetary
management experience from $2 million to $120 million with staff management
experience from 5 to 250 IT professionals. Experience with transformation, IT
Organization improvement, technology Service and Support, enterprise system
implementations, application development, hardware/software management, budget
management and reduction, and IT services sales and delivery.
PROFESSIONAL EXPERIENCE
Vice President, IT - Applications Development United
Natural Foods, Inc.
Brooklyn, SA (2010—Present) Directed IT teams in business application
support, development, continuity, sustainability, transformation, and all IT
centric projects/programs as the primary business/IT liaison.
Ø Business System Rationalization and Team
Management Introduced and managed IT personnel
and capacity management ensuring limited resources created maximum business
value, decreasing OPEX, and increasing profitability – plan implemented
organization wide.
Ø Business Process Improvement Created and
managed process whereby organization is able to substantially improve resource
utilization rationalizing customer and business requirements with margin and
profitability model.
President and Owner Independent Executive Technology Consultant
Clarksville,
TN (2009—2010) Provided executive IT
strategic and tactical technology coaching, hands on support, risk mitigation,
and business/technology strategic planning for national and international
companies.
Ø Material Technology Risk Mitigation Worked with
International Corporation to identify over $4 M in IT risk, created mitigation
strategy, and provided tools for on-going support and resolution ensuring
business sustainability and future flexibility.
Ø Significant IT Process Improvement Created IT oriented Six Sigma process that
resulted in reducing IT issues from over 300 per week to under 60 resulting (80%
decrease in IT calls), increasing end user and customer satisfaction and enabling
reallocation of IT resources to business growth activities.
Vice President, Business Information Technology DHL
Plantation,
Florida (2006—2009) Managed all systems associated with order to cash (OTC - ecommerce,
sales, business intelligence, CRM, marketing, finance (SAP & custom
systems), billing, HR, customer service, and track & trace).
Ø Large Scale Cash Flow Improvement Initiated a development program identifying errors
associated with business process, billing, and cash realization. Decreased open
billing customer disputes by 80%, unapplied cash by 66% and accounts receivable
days outstanding by 20%, saving over $16M annually.
Ø Business Organization Expense Reduction Led executive overview to reduce cost, initiated
change programs (some paid by customers, others paid through savings) and
tracked to completion. Decreased
operating expenditures by 19% over two years, an annual savings of over $5M.
Director of Information Technology (CIO) Wheelers
Rome, GA (2004—2006) Provided leadership and management of all IT
related functions including vision, strategy, budget, personnel, systems
(training and support).
Ø Enterprise Application Turn Around Inherited troubled enterprise application
implementation – within six months, stabilized system, completed
implementation, completed development and business ROI realization, and
acquired a 300k refund from ISV.
Ø Reducing IT Operating Expense Improved IT governance creating a formalized
budget, renegotiated all outsourced services (printing, telecommunication,
networking, etc.), returned business-critical outsourced capabilities back
in-house while outsourcing non-critical/core activities, realigned IT resources
along business lines and assembled new/renegotiated vendors for IT
purchases. Created a more economical and
maintainable model for ongoing business operations while decreasing IT
operating expenditures by 10%.
Associate Partner IBM
Atlanta, GA (2002—2004) Managed senior executive client relationships
and a group of business professionals, led professional services sales efforts,
and directed client system implementation engagements and optimizations.
Ø IT Organizational Strategy Defined and Executed Directed IT / Business alignment for multiple
IT organizations ranging from $1 - $3B enabling business focus with streamlined
operational requirements. Managed hardware
and software selection processes enabling future technology architectural
capabilities to provide for business needs.
Ø Critical Program Management Project Director for multiple large-scale
implementations for organizations ranging from $1B to $25B including a $63M ERP
implementation.
Senior Manager, Technology Practice Lead Deloitte
& Touche
Chicago, IL (1999—2002) Directed IT and enterprise
application implementations (full SDLC), professional services sales, building
a technology practice from $500k to $32m in influenced sales, and managing 50
tech consultants.
Ø Critical Program Management IT Project Manager establishing technology
vision and requirements for global implementation of enterprise business
application software (ERP/CRM) for a $9B manufacturer/distributor with 18,000
end users globally.
Ø Strategic Practice Development Managed sales,
practice definition, service offering, recruiting, and services delivery for
national ERP technology practice personally averaging $22M in influenced sales
annually.
Area Technology Manager JD
Edwards Company
Atlanta, GA (1996—1999) Lead group of IT consultants
in enterprise application implementations, professional services; technology &
security procedure reviews; design & implementation of global
infrastructures, DR, & business continuity.
Ø Strategic Service Development Designed, implemented, recruited, built and
managed technology service offering for Southeast Area (7 states) growing
practice from two to twelve consultants and contributing $3.6M in service
delivery annually while supporting over $16M in annual service sales.
Ø Critical Program Management Provided managerial oversight and hands on
consulting for delivery of both large and small scale projects with emphasis on
quality, timeliness, and budgetary control.
Manager, Information Systems Leer
Retail
Houston, TX (1993—1996) Managed POS functions (full SDLC), LAN, WAN,
system administration, telephony, financial, purchasing, payroll and HR systems,
help desk, business system evaluation and selection, all retail store systems
Ø Critical Project Management After developing and prototyping Leer
Retail’s first company point-of-sale (POS) system, worked with the vendor to
implement it nationally at 47 stores coast-to-coast in two months. Organized manual store inventories, data
entry, training, going live, back-end data polling and synchronization.
Ø Business Process Improvement Created a single company-wide system which
created a better national and regional view of the market, more consistent
accurate reporting and reduced monthly financial closes from 15-21 days down to
3 days.
EDUCATION/TRAINING/MILITARY
Ø Bachelors of Science,
Biology - University of Arkansas 1989
Ø Authored JD
Edwards EnterpriseOne: the Complete Reference (published by
McGraw-Hill) 2008
Ø Six Sigma Green
Belt / Lean Training 2008
Ø International Business
Leadership Program: DHL 2007
Ø Authored J.D.
Edwards OneWorld: The Complete Reference (published by McGraw-Hill) 1999
Ø MS SQL Server
Administration 1996
Ø US Army First
Lieutenant Armor Officer 1989—1993
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