Sample Template Excellent Curriculum Vitae / Resume / CV Format with Career Objective for Banking in Fresher Student in Word / Doc / Pdf Free Download
Job Description:
.JPG)
Download Resume Format
CURRICULAM
VITAE
SAMIRA REDDY
Mob: +919876543210
samira.reddy@gmail.com
PROFESSIONAL OBJECTIVES
- My aspiration is to strive for
excellence at all times and in always in the organization.
- I want to succeed in a new role by actively
contributing to the development of the organization.
- To support the organization as a
right partner.
- To grow by continuously improving
the way I work and enabling to make a difference in the business.
- Passionate about customers’
success, delighting them with the quality of our Service.
WORK EXPERIENCE
– TOTAL 6 Yrs
- Indusind
Bank Ltd (From
27TH Nov 2011 till date) as a Deputy Manager, Chandranagar,
Palakkad
Job Description:
- Responsible
for handling Forex and Gold Transactions
- Exposure
in RTGS\NEFT Transactions
- Handling
Inward \Outward Clearing Transactions
- Arranging
Fund from Corporate office and
maintain CRL
- Compliance
Reports generation Daily and Monthly basis
·Handling
multi tasking activities in Clearing, Fund transfers and Vendor management.
·Expertise
and Experience in retail banking, Clearing Process and workflows.
·Good
Knowledge in MIS generation and reporting
·Monitoring,
tracking and updating of customer related documents and accounts.
·Handling
Customer queries and solving the same within a minimal turnaround time (TAT).
·Responsible
for making changes in the process level and implement the same which leads to
reduction of process time.
·Tracking
of various internal accounts and reconciliation of the same.
·Educating
Customer about various products and Technology which reduces customer wait time
and increases Quality of service provided.
- Handling
Cash Management
- Successful
in meeting new technical challenges and finding solutions to meet the
needs of the customers.
- Implemented
Five S in the Branch
- ATM
Supervisor
- Standard Chartered Bank (1st
July 2011 23rd November 2011) as a Teller, R.S Puram,
Coimbatore
Job Description:
Deliver teller related functions
in the branch to ensure the delivery of quality service to customers. To project
a professional warm image and to assist the TSM in maintaining operational
control and improving operational
efficiency.
Ø Backup
TSM (Deputy Teller Services Manager).
Ø Handled
the Operational Activities which includes, Monthly report generation, Archival,
ML Report, and Locker (handling locker operations) etc.
Conduct
and review
v Business
Continuity Plan
v Fire
Drill
v Robbery
Drill
v Branch
Service Committee Meeting
3
Standard
Chartered Bank (13th October 2009 to 30th
June 2011 ) as a Teller, Ravipuram , Cochin
Job
Description:
Delivering
superior client experience in the lobby by rendering exemplary levels of
customer service thereby making banking simple and hassle free for the customer
Ø Deliver
quality service while carrying out the following transactions for customers:
§ Cash
deposits
§ Cash
withdrawals
§ Processing
NEFT/RTGS
§ Demand
draft/pay order instructions – accepting and processing
§ Accepting
instructions for FD breaks
§ Accepting
and processing stop payment instructions.
Ø Educating
customers about direct banking channels so specific transactions can be
migrated to net
Banking, phone banking, ATMs, etc.
Ø Undertaken premises
management in areas of merchandising, housekeeping as well as store management
as an employee, myself responsible for working with the Bank to ensure a safe
and healthy workplace for all. It also
adds
Ø Maintaining
the Bank’s prime records and monitoring an effective storage and retrieval
system.
Ø To
identify and report all exceptions on non compliance with standard controls.
Ø
Minimizing operational errors/
prevention of frauds
Ø
Fake notes if any, detected are handled
as per guidelines prescribed
Ø Sales
Referrals: identify prospects for
cross-selling from observation of customer transactions and highlight the same
to sales staff
4)
Standard Chartered Bank (From
18th June 2007 to 13th October 2009) as a Senior Officer-
Service Operations, Whitefield, Bangalore.
Job
Description:
- Handled the complaints related
to Banking Liabilities under Service operations
- Responsible for end to end
resolution of each complaint assigned within specified turnaround time
- Complaint categories include
Service related, no follow up from branch on complaints, service
escalations, ATM cash not dispensed, cheque not credited to account,
discrepant cheque not returned, complaints related Account Opening Form
and ECS mandate
- To ensure timely closure of
the complaint, need to liaise with specific unit and escalate if required
(includes branch banking, internal services, processing unit and other
operation units)
- Was assisting the client base
for all their financial needs as one point of contact over phone
and/or e-mail
- ACADEMIC QUALIFICATION
- Have successfully completed B.Com
from Calicut University in 1999-2001.
- Have successfully completed M.Com
from Madras University in 2011-2013
PROFESSIONAL ADD-ONS
- Completely conversant &
comfortable working on basic computer applications, MS Office, Internet
savvy and posses a certificate from Diploma in System Management from
APTECH, Palakkad
- Obtained Higher Grade
at Typewriting in English
personal traits
§
Interactive
& Dynamic Person with Good Communication skills
§
Adequate
problem solving ability
§
Thirst
for learning new things and updating myself with the latest
§
Enthusiasm
to work in a Team Environment
§
Passion
to reach the sky with “Never-Say-Die” attitude.
HOBBIES
Reading
Newspapers & Surfing Net
ACHIEVEMENTS
Received
Spot Awards thrice from SCB – Process Change in On-line Banking 2007- 2009Ranked
1st in Ops channel for CASA mobilisation & Revenue Generation at
Indusind Bank Ltd 2012-2013
PERSONAL
INFORMATION
Date of birth
Father’s Name
Permanent Address
|
:
|
12th May 1987
Ramesh Reddy
Kuppath House ,Thekkeparambu
Puduppariyaram ,Palakkad - 963258,
Kerala - India
|
Marital Status
|
:
|
Single
|
Languages Known
Passport No
|
:
|
English, Hindi, Tamil,
Malayalam & Kannada
M8627461
|
DECLARATION
I
hereby declare that the above-mentioned information is correct up to my
knowledge and I bear the responsibility for the correctness of the
above-mentioned particulars.
Place:
Palakkad Samira
Reddy
Date:
Download Resume Format
0 comments:
Post a Comment