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Rahul Rathore
 

     Classic Building D2                     
  Flat No. 310                                   Chinchwad

                                                                                                                  
ahulrathore.in@gmail.com
Pune - 411033 (MH)
                                                                                                                  Mobile: - +91-7776834307
  +91-9981624693
 
To obtain managerial assignment in operations, customer relations with high growth for organization.

·        Work Area
o   A professional with over five year experience across Operation Management, Client Relationship & Team management.
o   Proven ability in managing a team to handle operations.
o   Ability to grasp business needs and stream line operations adhering to set turn-around-time.
o   Optimal utilization of available resources for seamless operational efficiency.
o   Inputs to relevant stakeholders through MIS and Operational Data Analysis.
o   Customer relationships maintained through consistent and efficient customer services.
o   Ensuring adherence to Internal Procedures and Policies as per the guidelines laid down by the organization.

 ·        Working Experience
SBI Life Insurance Co. Ltd Indore (Processing Center) Dec 2008 to Nov 2012
Position          : -         Sr. Executive Operations
Area                : -         Indore
Team              : -         10 Officers


o   Underwriting and Liaison with Collection bank “HDFC bank “to ensure error free deposition & realization of Instruments.
o   Managing Financial aspects of “Processing Center” like maintain “Daily Cash Book” and “Cheque Dishonor actions”.   
o   Cashiering Proposal & Checking AML & KYC guidelines as per Company policy.
o   Knowledge of Policy Serving, Claims settlements, fund switching, surrender, Fund transfer, renewals premium, tax certificate.
o   Preparing & Maintaining Sales & Operations Related MIS – Daily, Monthly & quarterly Reports for concurrent audit.
o   Managing Service operations for rendering and achieving quality services providing services to customers and sales team, resolving their issues, ensuring the minimum TAT.

Ambika Solvex Ltd Indore (Star Export House) June 2007 to Dec 2008                                                                             
Position          : -         Export Executive
Area                : -         Indore
Team              : -         6 Officers

o   Supervising Pre Shipment & Post Shipment documents, Scrutinizing Letter of Credit, terms of payment and INCOTERMS in contract.
o   Submission various documents to Banks for all works pertaining to export & import finance.
o   Interacting with regulatory authorities like DGFT, Customs and Central Excise for obtaining necessary licenses and ensuring compliance with statutory obligations.
o   Functioning as an interface for coordinating with production departments and the buyer to ensure that the production schedule is met to ensure seamless on-time delivery and interact with client accordingly.
o   Managing shipment related activities including co-ordination with shipping lines, clearing agents and resolving the Billing/ Payment issues.
·        Personal Attributes

o   Ability to work with the team and motivate self & others to bring best achievement.
o   Ability to take new responsibility.
o   Excellent Interpersonal, communication and presentation skills.

·        Academia

o   MBA (Foreign Trade) 2005-07 from International Institute of Foreign Trade & Research Indore DAVV University.
o   B.Com 2005 from Govt. Arts & Commerce College Indore DAVV University.

·        IT Skills

o         Windows, Ms-office, Progress Reports, Auditing, Invoicing, Explorer

·        Personal Details

o   Date of Birth                      :           15th  January, 1985
o   Marital Status                    :           Single
o   Language Known              :           English & Hindi
o   Permanent Address          :           132-B, Parshwanath Nagar,Behind Annpurna Mandir,
Indore-452009 (MP)
·        Declaration

I hereby declare that all the information furnished by me is true & correct to the best of my knowledge and belief.

Place   :     Pune                                                                                                                              
Date    :    05-06-2013

Rahul Rathore


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