Technology Support Technician Sample Resume Format in Word Free Download -->

Technology Support Technician Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Objective

To obtain a position in which I will continue to expand my technical expertise and knowledge and to pursue my passion in technology.


Skills

Desktop Hardware Installation and Troubleshooting || Windows XP – Windows 7 Installation and Troubleshooting || Microsoft Office Suite || Home Networking || Cisco VPN Client || HP Jetdirect Enabled LaserJet Multi-Function Printers || Altiris Client Management || Graphics Designer || Fire Fighting || EMT



Professional Technical Experience

04/2011 – 10/2011
Woodforest National Bank
Woodlands, TX

 

Technology Support Technician I

Responsible for support of all users within the organization by phone, email and on site.


·         Maintained and repaired computer hardware, ATM systems and local/networked printers within the organization.
·         Performed troubleshooting of all end user application issues and perform remote resolution over the phone.
o   Utilized Altiris Client Management along with Remote Assistance and Remote Desktop.
·         Performed troubleshooting of all hardware related issues and relayed to our field services team for repair when necessary.
·         Documented all calls and troubleshooting steps taken and escalated issues to other departments when necessary.
o   Acted as intermediate between escalated departments and end user.
·         Performed new user system additions and access maintenance to all internal banking systems.



12/2011 – Present
Memorial Herman Hospital
Woodlands, TX

 

PC Refresh Specialist – Desktop Support - Contract Position

Responsible for support of all users within the organization.


·         Maintain and Repair all PC.
·         Build and install all new Desktop Computers and laptops, Printers and Scanners and Remove all older Computers and EOL them.
·         Install and update software and Operating systems.
·         Update all installs and paperwork in ITSM ticketing and remedy system.
·         Setup Network on Hospital Floors on a DCHP and dynamic network.


01/2009 – 10/2011
Needham Fire & Rescue
Conroe, TX

Fire Fighter – ECA
Respond to the needs of the community in the event of fire or medical emergencies; maintained desktop and server systems for Needham Fire & Rescue.

·         Maintained and repaired desktops, server and printers for Needham Fire Station.
·         Obtained Intermediate Firefighter and EMT Certification.



Additional Experience

10/2010 – 12/2011
Macy’s
The Woodlands, TX

Commercial Truck Driver

·         Responsible for transportation of goods between Macy’s locations and storage within the North Houston Area.
o   Responsible for loading, unloading and inventory verification of goods.

08/2010 – 05/2011
Signs Now
The Woodlands, TX

Graphics Designer


·         Design graphics and advertisements based on customers’ requests.
o   Utilized Computer Aid and Design systems to create custom graphics and advertisements.
·         Manufacture and deliver signs to customers.

03/2010 – 07/2010
Foot Print Services
Magnolia, TX

Sign Installer


·         Traveled to customer sites to perform installation and delivery of signs and advertisements.


Education

08/2002 – 05/2006
Oak Ridge High School
Conroe, TX

·         Graduate

09/2010 – 12/2010
MCHD EMS School
Conroe, TX

·         EMT Certification


References

Available upon request


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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