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Technical Solutions Consultant Sample Resume Format in Word Free Download
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Tanuja Siddhapore
(410) 735-5102
Tanuja.siddhapore77@gmail.com
Objective: Seeking
a challenging position as Performance Tester/Consultant using LoadRunner.
Education:
June 96 M.S. in Computer Science, California
State University
Hayward .
May 91 M.S. in Applied Mathematics, University of Iowa , Iowa
City.
Professional Certification:
Passed
the Oracle Certification Professional (OCP)
Examination for Database Administrators in Oracle 9i in January 2004.
Passed
ITIL Foundation Certified in September 2006.
Passed
LoadRunner paper 1 (on Controller and
Analysis) in October 2009 and Paper 2 (on Virtual User Generator) in October
2011.
Work Experience:
Hewlett Packard, Cupertino ,
CA
Jan 08- Present
Technical
Solutions Consultant III
§ Responsibe
for Level 2 technical support of HP’s Performance
Center products such as LoadRunner, Performance Center , Diagnostics, and Service Test.
§ Wrote
Knowledge Base articles pertaining to case resolution and is a KCS II
§ Wrote
scripts and ran load test scenarios to reproduce errors, failures, etc. and for
troubleshooting.
BMC Software,
Sunnyvale , CA
Senior Technical Support Analyst July 06 – Mar 07
Staff Technical Support Analyst
Aug 00- July 06
Technical Support Analyst
Jan 99 –July 00
·
Responsible
for Level 2 technical support of BMC’s
SQL-BackTrack for Oracle product. Interacted with customers to solve
complex and varied database backup and recovery problems at all levels of
severity.
·
Analyzed and
solved cases involving Oracle 7.3.x, 8, 8i, 9i, and 10g databases on
HP UX, AIX, Sun Solaris, Linux and
Windows platforms.
·
Created Oracle
databases and tested different case scenarios to reproduce errors and failures
in SQL-BackTrack for Oracle and OBSI (Open Backup Stream Interface) for disk,
tape, Veritas NetBackup, and Tivoli Storage Manager.
·
Wrote and
reviewed resolutions for error, failures, etc. suggesting workarounds.
·
Trained and
mentored team members on Oracle, SQL-BackTrack for Oracle, SQL-BackTrack for
Veritas NetBackup, and SQL-BackTrack for IBM Tivoli Storage Manager.
·
Participated
in team management in projects such as document review and product
testing.
Pacific Bell , San
Ramon. , CA
Software Analyst
Aug 96 - June 98
·
Responsible
for data modeling and database administration tasks
during the development phase of the Advanced Communication
Network (ACN) project.
·
Analyzed and
frequently reorganized a complex Oracle 7.2/7.3.x database (500+
tables) on HP Unix for a variety of processing environments. Maintained
different versions of the database on Clearcase.
·
Wrote several
PL/SQL procedures to encapsulate business and processing rules.
·
Wrote C
programs and shell scripts to speed up database loading and unloading. Eventually this resulted in a 50% reduction
in loading and unloading times.
·
Performed
impact analysis for proposed database changes.
·
Participated
in defining project life cycle requirements as they related to the
database.
TRW Enterprise
Solutions, Oakland , CA
Development Software Engineer
Feb 96 - Jul 96
·
Worked on the
Archive Control System (ACS) project involving
Informix databases. In
particular, worked on the Magnetic Storage Unit (MSU) module, a specialized,
proprietary high speed network file server for reading and writing images.
·
Maintained and
fixed bugs in the 1.0 version
of MSU. This version was used by large
clients such as Bank of America.
·
Documented the
architecture and algorithms of 1.0 MSU by working backwards from its C codebase
(as no design documents were available).
Computer Skills:
HP
Products: LoadRunner, Performance Center , Diagnostics, Service Test.
Languages: Java, C, C++, Unix, Korn Shell, SAS
Databases: Oracle.
Platforms: Unix (Sun Solaris, HP UX, AIX) and Shell programming, Linux,
Windows 2003, Windows XP, Windows 2000, Windows NT
Personal : U.S. citizen.
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