Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Career Accomplishments
Professional Experience
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Pittson Nathon
1104 Seneca Drive, Nework 30012
(720)329-3051 pittson.nathon81@gmail.com
Technical
Account Manager
Program Management ~ Lead Developer ~ Client
Development
Accomplished
Technical Account Manager combining technical
expertise, leadership attributes and interpersonal skills to manage successful
application development initiatives. Fosters account growth and client
satisfaction through a creative problem solving approach paired with business
acumen and extensive knowledge of full software development lifecycle. Supports
various Microsoft development platform products at high-profile software companies.
Additional Qualifications:
¨ Strategic IT
Planning ¨ Leadership Skills ¨ Improvement Focused
¨ Technical Liaison ¨ Application Architecture ¨ Creative Problem
Solving ¨ Excellent Communication ¨ Business Acumen ¨ Full Lifecycle
Development
Career Accomplishments
· Grew key
account revenue and billable service hours 40% by further developing client
relationships.
· Orchestrated
successful product integration with designs and formulas from four teams over
Windows, Web and Palm platforms negotiating product platform changes reducing
project timeline by 6 months and yielding $1 million in development cost
savings.
· Recipient
of Microsoft Corporation’s MVP Award
in 2010 and Great People, Great
Performance Award in 2008.
Professional Experience
Microsoft
Corporation Issaquah,
Washington
Technical Account
Manager, Premier Services 2004 to
Present
· Manage
technical support of Microsoft development platform products for external
software development initiatives at key clients including EMC, Citrix and
Epicor.
· Advise
Microsoft's Premier Support customers on operations and optimization of software
applications through Service Delivery Management.
· Act as technical
liaison to Microsoft SMEs providing support and resolving critical software and
technical issues at high-profile client sites.
· Perform extensive
requirements gathering and follow up focusing on client satisfaction through operational
improvement efforts.
· Forge long
term business relationships with clients by creating detailed Service Delivery
Plans ensuring operational success with Microsoft products.
· Administer
contract consumption, customer satisfaction and services plans.
· Work in
collaboration with all levels of customer’s technical staff, from executives to
developers, to align development roadmaps and plan future technical needs.
· Arrange
training workshops and onsite proactive service engagements, plan performance
labs and manage escalation of support cases.
· Coordinate
cross-functional client efforts with internal Microsoft technical support, application
development and sales departments.
· Integrate
current and pre-released Microsoft systems and products using best practice
methods of support delivery.
· Utilize Silverlight,
C#, .NET, ASP.NET, SQL Server and Windows Phone.
Saltmine
Inc. Seattle,
Washington
Department
of Water & Power Los
Angeles, California
Technical Project
Manager, Independent Consultant 2001 to
2004
· Developed
client-server and web applications using cutting edge development technologies.
· Managed
complete lifecycle of all projects, determined client specific requirements and
wrote technical and functional specifications.
· Managed
the project schedule and budget.
· Coordinated
QA testing handling version & change control and risk analysis.
· Conducted technical
training and designed training materials.
· Met all development
timelines and deliverables adhering to client design specifications and budgets.
· Led
development for Saltmine Inc.’s large scale, team based web application and managed
product and partner marketplace for Windows Embedded Partner program using C#,
.NET and SQL Server.
· Developed
large web enabled ASP.NET applications using C#, VB.NET and SQL Server for LA
Department of Water & Power migrating legacy DOS based data and new data
collection functions.
HealtheTech
Seattle,
Washington
Project Manager 2000 to
2001
· Managed the
design and development of Delphi and InterBase applications for the Healthcare
Industry utilizing MS Project.
· Built
design object models and object layers while researching and writing design
documents, technical specifications and use cases.
· Determined
and monitored project schedules and conducted weekly product meetings.
· Reconciled
application defects ensuring adherence to FDA requirements.
· Built
organizational hierarchy hiring developers, graphic artists and technical
writers.
E.I.M.S.
Gig
Harbor, Washington
Lead
Developer 1999 to
2000
· Architected
market ready software product managing offsite beta testing.
· Documented
and ensured cross-application compatibility with total product suite.
· Conducted
market research and feasibility and developed the go-to-market strategy.
Generation
Systems Inc.
Issaquah,
Washington
IT
Consultant 2001
Project Manager 1992 to
1999 1992
to 1999
· Used
Delphi, VB and Access to develop client-server Windows applications for large
manufacturing plants and oil companies.
· Designed,
organized and taught customer training courses.
Sunmar
Shipping
Seattle,
Washington
IT Manager & Lead
Developer 1991
to 1992
· Managed
corporate wide IT Department for an international shipping firm.
· Led
Application Development and Network Administration teams.
Michiels
International, Inc. Seattle,
Washington
IT Manager & Lead
Developer 1989
to 1991
· Architected
an accounting, materials management and inventory control application using
Advanced Revelation and Delphi.
· Administered
corporate wide Novell network and PC hardware.
Education
University of Washington, Seattle, Washington
Bachelor of Music, 1986
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