System Engineer Sample Resume Format in Word Free Download

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Mosibar Grove

20441 Glass Window Rd.  ¨  Denver, TA  77144¨  (735) 750-9021 ¨mosibar.grove@gmail.com

Summary Statement

For over 15 years, I have worked all aspects of IT including Database/Server Administration, Monitoring, Networking, Programming, Technical Support and Training, E-commerce, Technical Internet Marketing, Quality Assurance, and Product/Web Design. While working at these positions I utilized personal skills in the following areas: Communication, Interpersonal, Teamwork, Mentoring, Analytical, Creativity, Quick Learning, Flexibility, Self-Motivation, and Problem Solving Abilities. My superiors and teammates can always count on me to get the job done with efficiency, calmness, positive attitude, cooperativeness and expertise.

Skills Summary

Systems and Networking: Windows (95-Win7/Server NT-2008),Hyper-V, F5 (Big-IP),Mac, UNIX, Linux, Cisco, MS-DOS, VPN, TCP/IP, DNS, RAID, routers, switches, firewalls, security

Software:Internet Information Services(IIS), SharePoint, System Center Operations Manager (SCOM), System Center Virtual Machine Manager (SCVMM), Active Directory, ISA, WSUS, Exchange, Commerce Server,MetraTech,InfoPath, Visual Studio, Tivoli, EXI Halo, Hirsch, MS Office, Dreamweaver, Photoshop, Illustrator, Maya, Premiere, Sonar, in-house Admin tools, and numerous Healthcare related applications

Languages and Scripting:Batch, PowerShell, 

L, ASP, JavaScript, Visual Basic, XML

Databases: SQL Server,Access, MySQL, FileMaker Pro

Education:Computer Science, College of Marin   - Kentfield, CA1988; Audio Engineer, College for the Recording Arts - San Francisco, CA 1986

Experience: 15+ years ITtech, 7+ years entrepreneurial, lifetime of technical enthusiasm

Interests:Technology, Photography, 3D, film, graphic design, music

Industry Experience

4/10-Present      System Engineer III – BPOS

                        Microsoft Corporation, Redmond, WA (contract)

Senior System Engineer/Service Management on the Billing team for Office 365 – Microsoft’s cloud-based suite of productivity applications serving millions of customers

Lead on major new datacenter deployment of the billing system (MetraTech) which included infrastructure - physical, Hyper-V host and VM servers - and code for both the live production site and disaster recovery site.

Managed the SQL backend including administration, optimization, code deployment, analysis, maintenance, and disaster recovery log shipping

Daily code deployments, analysis, and forensics in Production and Test environments for frontend (IIS) and backend (SQL) systems

Developed Powershell and Batch scripts to automate and improve productivity

Code review and infrastructure analysis for Billing’s developer team

Provide application, network, and monitoring infrastructure support for existing and newly on-boarded properties

Perform Life Cycle Management of all service requests

Task and best practice documentation

Ad-hoc project work

9/08-9/09           System Analyst III – MSCOM

                        Microsoft Corporation, Redmond, WA (contract)

Administrator for multiple MSCOM front end web properties (1,000+ server environment)

Plan, coordinate and implement new MSCOM front end properties (learning.microsoft.com;beta.snackbox.com) including setup of IIS 6.0

Deployed standard images for Hyper-V for IIS 7.0 Snackbox property

Installed SharePoint Central Administration MOSS 2007 on SharePoint Farm

Scripted and automated processes for front and back end properties utilizing Batch, PowerShell

Created automated export tool using PowerShell and Log Parser to pull event-logs off servers for SDETsto work with from various properties

Responsible for deployment of new code releases

Support MSCOM Production and Test environments within the Redmond and Phoenix Domains

Troubleshoot and resolve application, operating systems, and hardware issues in both front end (IIS) andback end (SQL) systems

Work with development, test, and project managers to implement release of property upgrades into allenvironments/domains

Plan, coordinate and implement patches and hot fixes into all environments/domains

Plan, coordinate and implement certificate updates in all environments/domains

Plan, coordinate and implement domain account and service account password resets in allenvironments/domains

Collaborate with third party vendors on upgrades and implementation of properties

5/07-5/08           Support Analyst/Systems Engineer III – BGCOE Product Activation

                        Microsoft Corporation, Redmond, WA (contract)

Support Microsoft Product Activation development, test, and production environments, within the

Redmond, Partners, and Parttest Domains

Troubleshoot and resolve application, operating systems, and hardware issues in all three environments/domains

Troubleshoot and resolve issues with the Microsoft Product Activation Services, including IIS, SQL 2000and 2005, and custom applications

Deployed SQL Server 2005. Performed minor querying for pre-production tables in T-SQL for beta/UATenvironment

Work with development, test, and program/project managers to implement release of applicationupgrades into all three environments/domains

Plan, coordinate and implement patches and hot fixes into all three environments/domains

Plan, coordinate and implement domain account and service account password resets in all threeenvironments/domains

Collaborate with the Microsoft Global community in India, UK, Ireland, Redmond to work critical problemsthrough

12/06-5/07         Hardware/Software QA Technician

                        Intel Corporation, Hllsboro, OR (contract)

Responsible for testing Intel motherboards, processors, and wireless solutions to ensure compliance

with Intel’s Brand Verification Tools and specifications. Maintained test logs documenting test results and

reported results to the Brand Verification Team.

Responsible for writing test case plans for hardware compliance on Window and Linux operating systems

in accordance with Intel brand specification guidelines.

Maintained defect database using PVCS Tracker.

6/06-12/06         Hardware/Software QA Technician

Welch Allyn, Beaverton, OR (contract)

Essential part of a QA team to test and report on the Acuity Central Monitoring Station. A complex software/hardware solution designed to provide alarm and vital sign oversight for small up to very large teaching hospitals.

Helped to write and run test cases on Acuity that had to meet rigorous standards for potential FDA audit.

Relied heavily on interpersonal skills to facilitate cooperation between QA, Engineering, and Marketing departments.

Reason for leaving: Contract Ended

5/05-5/06           Hardware/Software QA Technician

                        Intel Corporation, Hllsboro, OR (contract)

Responsible for testing Intel motherboards and processors to ensure compliance with Microsoft Windows XP and Media Center Edition (MCE) operating systems.  Maintained test logs documenting test results and reported results to Microsoft.

Responsible for writing test case plans for software compliance with Microsoft Media Center Edition (MCE) in accordance with Intel and Microsoft specification guidelines.

Maintained defect database using PVCS Tracker.

Reason for leaving: Contract Ended

1/04–12/04        Micro Computer Tech II

University of Colorado Hospital, Denver, CO

Essential part of a team to setup computer hardware in the new Anschutz Inpatient Pavilion at Fitzsimmons.

Rapid troubleshooting of hardware, software, and network related issues

Supported over 150 applications

Skills utilized: Windows (98/NT/2K/XP), Mac OS(9,X), MSOffice (2000,XP,2003), Access, network virus protection, terminal emulation troubleshooting, strong interpersonal and communication skills, self-motivation and teamwork, backups, user accounts permission/maintenance, troubleshooting network connectivity issues, project management, instruction and mentoring, rapid problem solving, creativity, flexibility, networking and hardware knowledge, organization, new technology ‘on the fly’, solutions for many non-IT issues

Reason for leaving: Relocation

2/03–10/03        Systems Administrator

Beacon Communications, Denver, CO

Administered all aspects of server, workstation and network operations/optimization/backup

Managed workstation and network hardware/software purchasing

System analysis of workflow and implemented efficiency changes

Supervised installations of Educational and Healthcare hardware and software related products

Skills utilized: Windows (98/ME/NT/2K/Server), Exchange 2000, Active Directory, SQL, SQL Server, Access, MSOffice (2000,XP), EXI Halo, Trend Micro Client/Server/Messaging Suite, Veritas Backup Exec, MAS90, PCAnywhere, backups, user accounts permission/maintenance, network virus protection, troubleshooting connectivity issues for LAN/WAN, network monitoring/optimization, project management, communication, instruction and mentoring, problem solving, creativity, flexibility, networking and hardware knowledge, self-motivation, organization

Reason for leaving: Lack of work; seasonal

1/95–1/03          Internet Marketing/E-commerce Specialist

Phos Internet (owner), Portland, OR

Designed, developed and maintained e-commerce web sites for various companies

Managed design and technical contractors on projects

Responsible for all Internet aspects, including programming, marketing, search engine optimization and sales for clients

Developed customized e-commerce/database package able to handle a large-scale flexible automated customer/client/accounting operation

Doubled sales for most clients

Skills utilized: Windows (95/98/NT/2K), Linux, UNIX, Dreamweaver, Fireworks, Flash, Coldfusion, Photoshop, Illustrator, SQL, SQL Server, Access, ASP, Javascript, Perl, XML, MSOffice, digital photography, project management, communication, e-commerce design, layout/design principles, marketing ingenuity, instruction, problem solving, creativity, flexibility, networking and hardware knowledge, self-motivation, organization, new technology ‘on the fly’, writing ability/content creation, photography, copy editing, installation of software and operating systems

11/99–3/00        Product Designer

ExpoAccess, Seattle, WA

Key designer of a one of a kind online exposition product for a newly incorporated high-tech venture

Created Macromedia Director demo of beta product for angel investor

Developed core technical concepts and interface

Skills utilized: Win (98/NT), Director, Photoshop, Illustrator, MSOffice, instruction/demo ability, digital photography, product development, communication, problem solving, ingenuity, creativity, flexibility, self-motivation, organization, photography, layout/design principles

4/97–1/99          Webmaster

Strategix Consulting, Sausalito, CA

Key member of a highly motivated entrepreneurial web marketing team

Designed and implemented several large corporate web sites, including: Careers@Sybase, Sony Signatures, Shannahan& Company, Wyse Technology

Skills utilized: Win, HTML, Photoshop, Illustrator, MSOffice, project management, communication, teamwork, problem solving, ingenuity, creativity, flexibility, self-motivation, layout/design principles

3/95–9/95          MIS Coordinator (contract)

LucasArts Entertainment, San Rafael, CA

Migrated computer systems to new offices

Configured new network and upgraded antiquated email system

Skills utilized: Win, Mac, Unix, proprietary software, networking, software and hardware knowledge, installation of software and operating systems, instruction, problem solving, communication (verbal and written), teamwork, ingenuity, new technology ‘on the fly’, data recovery

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