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ANSHIKA SHARMA                                               

Mobile: + 91 9876543210                                                                  
E-mail: anshika@gmail.com

HR & ADMINISTRATION PROFESSIONAL

* Human Resource Management               * Performance Management
* Recruitment                                                * Administration

PROFESSIONAL SYNOPSIS

 v  A HR professional with relevant experience of 27+ years in Real Estate, BPO and Telecom industry, developing HR policies & personnel procedures, planning & implementing effective control measures for smooth HR & Admin operations. 
v  Domain expertise in core HR function viz, manpower planning & budgeting, recruitments, performance management, compensation & benefits, strategic planning, advancement planning, disciplinary issues, etc.
v  Updated with Corporate HR trends, practices to achieve business excellence
v  Communicator with the ability to relate to people across all hierarchical levels in the organization and motivating them towards the achievement of organizational objectives.  Maintains professional relations with staff across all levels in the organization on day to day matters through initiating counseling’s, and enabling employees to voice their opinions / grievances on a common platform.
v  Experience in statutory compliance - Liaison with PF/ESI/Labour Departments, overseeing monthly PF/ESI returns, ESI No. Card related activities etc.

Work Experience:  

(January 2011 to March 2013)          General Manager – HR

Raheja Developers Ltd.
New Delhi

(Raheja Developers Ltd. is one of the leading real estate developer based in NCR having its Residential, Commercial, SEZ, Hospitality, Town, City, projects in Delhi and Gurgaon. Some of the prestigious project is ‘Revanta’ (Tallest tower in Gurgaon) is being construction in joint venture with ArabTec LLC of Dubai (Constructor of Burj Khalifa, tallest tower in the world) Raheja Phoneix, tallest tower in Delhi.) 

Key Deliverables

§  Manpower planning, strategizing recruitment and selection plans. Establishing recruitment process. Handling recruitments to cover various types of vacancies – new business manning, start up ventures or special projects, etc  by making effective use of various recruiting, interviewing and selection tools.
§  Developing benefits and compensation packages policy and establishing for the companies.
§  Reviewing and evaluating a company’s HR policies and procedures, process flows and work instructions as well as ensuring their updation, control and implementation.
§  Identifying training needs across levels (Management & Employees) through mapping of skills required for particular positions and analysis of existing level of competencies.
§  Quarterly / Yearly performance review, developing benefits and compensation packages including yearly salary review, performance appraisals, etc.
§  Conducting Employees Satisfaction Surveys & Compensation Surveys. Handling cultural issues, devising & implementing HR policies and procedure.
§  Overseeing preparation of HR MIS. Developing HR and Administration and Training budgets. Steering effective budget controls as well as implementing cost cutting measures.
§  Initiatives for employee welfare, recreational and extracurricular activities. Organizing employees get-togethers and parties to celebrate the special occasions regularly
§  Grievances Handling: Set up the system to ensure that employees understand and have confidence in dealing with their concerns and grievances. Monitoring the concerns and grievances are dealt with promptly and impartially, justly and confidentially. Ensuring the follow-up and outcome of the resolution is achieved. Ensuring people who raise concerns and grievances are not victimized
§  Supervision and analysis of exit interviews to identify the gaps in expectations of the employees

PREVIOUS ASSIGNMENTS 

From Jan. 2009 to Dec. 2011            Advisor  

Paramount Alliance,
New Delhi
 
(Paramount Alliance is New Delhi based company engaged in various activities such as Trading of industrial equipment, financial services and manpower consultancy and training)
 

From Jan. 1996 to Dec. 2009            Head - HR

Triton Corp Ltd.

                                                            New Delhi

(Triton Corp Ltd. a public ltd. Company, was providing IT and IT enabled services globally. It operates BPO / Call centre in NCR region under the brand names: Saffron Global (1000 seats) at Gurgaon and Maple (200 seats) at Noida.)

From Apr. 1993 to Dec. 1995            Resident Representative - Liaison

Trade Link

New Delhi

(Trade Link was US based import / export company. Was responsible for liaison and sourcing activities related to export of Tea, Handicraft, Marble & Granite, Textile etc to Russia, USA & Japan)

From Oct. 1988 to Mar. 1993            Officer Administration

Oki Electric Industries Company Ltd.

                                                            New Delhi Liaison Office
                                                            New Delhi

(Oki Electric Industry co., Ltd. is a Fortune 500 Japanese Company was having Liaison Office in New Delhi to support its two collaboration in India with Tata Telecom Ltd (Tata Group) and Northern Digital Exchange Ltd. (A Thapar Group) for manufacturing EPABX and telecom systems. Was responsible for all the liaison & administration activities of Indian operations)

From Aug.’ 1986 to Sept.’ 1988        Branch Executive

IBEL Machines Ltd.

                                                            New Delhi

(IBEL Machines Ltd. was manufacturer of  photocopier machine in collaboration with MONROE – USA. Was responsible for all accounts, administrative and commercial activities of the New Delhi Branch)

From Jan. 1984 to Jul. 1986              Commercial Executive

Modi Xerox Ltd.

                                                            New Delhi
                                                           
(Modi Xerox Ltd. was manufacturer of photocopier machine in collaboration with Rank Xerox – UK. Was responsible for administrative and commercial activities of one of the branch)



ACCOMPLISHMENTS

§  Effectively implemented KRA based 360 degree Performance Management Systems.
§  Implemented Organizational Development activities like team building, standard working norms, and proper communication flow and initiating employee satisfaction surveys.
§  Responsible for recommending various HR Policies to Management and got implemented, resulting in the higher employee satisfaction and motivation. (e.g. 2 Saturday off, Scholarship policy, Employee Referral Policy, performance linked incentives Policy etc.).
§  Overseeing preparation of HR manuals, Induction manuals and started exit interview process.
§  Initiated Rewards & Recognition schemes in order to increase the employee satisfaction level and controlled attrition.

ACADEMIA

¨      Graduated in Commerce (B.Com.) from Rajasthan University – Jaipur in 1982

¨      Master of Business Administration ( MBA )  from Amity University – NOIDA with Specialization in HR – in 2007

¨      Pursuing LLB form CCS University, Meerut ( UP )


PERSONAL DETAILS

Address                                   :           
14, Sundar Apartments,
Mayur Vihar Phase
Delhi – 963258

 Fathers’ Name                         :           Sh. N.L.Sharma

Date of Birth                             :           July 011, 1990


Place:  New Delhi                                                                                                                                                                                          (Anshika Sharma)


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