Degree & Institution
|
Board/
University
|
Year of passing
|
Marks (%)
|
A.C.S Executive Programme
|
2011
|
||
B.com
|
2009
|
80 with
distinction
|
|
XII Standard
St.Johns Matriculation Higher Secondary School. Villivakkam.
|
State board
|
2006
|
91
|
X Standard
St.Johns Matriculation Higher Secondary School. Villivakkam.
|
Matriculation
|
2004
|
80
|
Nature of Jobs handled:
- A
single point of contact for Supplier Delivery Performance Group Disputes/
Technical Issues and will liaise with the responsible departments within
Ford.
- Analyze and action the dispute
raised by the supplier for Ford Customer Service Division Europe.
- Monitoring the Supplier
Delivery Performance Rating of suppliers – Ford Customer Service Division
Europe.
- Resolve disputes through e-mail
- Handle customer calls and
responsible for resolving the customer queries
- Resolving EDI issues for
suppliers across the globe
- Supplier Relationship
Management team.
- Conducting capacity studies
with the suppliers to ensure they support Ford production demand with out
issues.
- Handling supplier calls
effectively and educating them about requirements
- Responsible for preparing
metrics and report presentations about the supplier issues in supporting
Ford requirements.
- Launched the End Item Volume
Update Process for Powertrain Operations.
- Responsible for organizing
status meeting with customers to discuss the present status and future
steps for
- Capacity studies follow-up and
Vehicle part volume issues.
- Updating and managing process
desk procedures as per ISO standards.
Date: Pratima.M
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