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GOURAV KUMAR CHOURASIA                  
Mobile: +919993005086 ~ E-Mail: gouravnishu@gmail.com                                              

Aspiring for opportunities in the domain of Business Development/ Marketing/ Operations /Human Resource with a reputed organisation preferably in IT industry


CARE


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þ Competent MBA (Finance) professional.
þ Knowledge of account management. Adept in handling day-to-day activities and team handling for smooth business operations.
þ Skilled at designing systems & procedures, improving financial performance, heightening productivity and enhancing internal controls.
þ Exposure in collating & interpreting financial data for determining financial performance the organisation; studying various financials including balance sheet, income statement and statement of changes in net assets, of investments, cash flow statement, shareholder’s interest, financial highlights and notes to financial statements.
þ Exceptional communicator with strong negotiation, coordination and client need assessment aptitude.

Text Box: CAREER CONTOUR 

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Sachin saxena & Associates.        Working as a Trainee in undar to C.A.      01 Jan 13 till yet

Key Accountabilities:

o    Working as a Accountant & Auditor. (Recently Compleet Statutory Audit in Central Bank & NBS Bhopal)

First Source Solution Ltd.              Tech.Cust. Service Associate                 26Aug09 to 18 Sep2012

Key Accountabilities:

o    Handling Customer issues for internet broadband & troubleshooting online.
o    Handling Escalation of customer & following up the issues.
o    Floor Support, feedback & Coaching to associates to achieve their individual & team targets.
o    Real Time Adherence Management.
o    Briefing & Shrinkage SPOC for the Team to ensure low shrinkage & High Product Knowledge.

Surevin Call Centre                             Executive                                                   One Year

Renuka Agency (ICICI)                       Recovery  Executive                                   One Year

Key Accountabilities:

o    Interacting with the customers to gather their feedback regarding the services, identifying & implementing communication strategies, promotional activities to attract new businesses & improving existing services.
o    Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
o    Attending to clients’ concerns & complaints and undertaking essential steps for effectively resolving the same.
Text Box: SCHOLASTICS 


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 o    MBA (Finance) from SIKKIM MANIPAL University in 2011. Secured 71% marks.
o    BCA from Barkatullah University Bhopal in 2008. Secured 52% marks.
o    XII from Model Hr.Sec School M.P Board Bhopal in 2004. Secured 57.55% marks.
o    X from Saraswati Shishu Mandir M.P Board Bhopal in 2002. Secured 58% marks.

                 IT Skills
o    Well versed with all latest versions of Windows, OS, MS-DOS, MS Office (Word, Excel & PowerPoint) and Tally ERP(9.0

Text Box: BEYOND CURRICULUM 



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o    Participate in National Level Gymnastics Competitions.
o    Medalist in National Yoga Competition in Gujarat.
o    Medalist in State Level Gymnastics Competitions in M.P.
o    Participate in various Social, Cultural and Environmental activities in School and College Level.
o    Sports Captain in School.
o    Member of the Prosperity drives (Help age India) program in school.
o    Worked in NASCANT Networking NGO.
                                                                     
Text Box: PERSONAL VITAE 


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Date of Birth:                             23 October 1986
Permanent Address:                   G – 9/18 North T.T. Nagar Jawahar Chowk Bhopal (M.P) 462003
Languages Known:                     English and Hindi


gourav kumar  chourasia
 
DATE :   

PLACE : Bhopal

Text Box: CAREER ABSTRACT

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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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