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Arkansas
Arkansas
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Shetal
Grooms
6021 Baton Drive
Darien,NA 20215
Email: shetal.grooms99@yahoo.com
Phone Number: 610-209-5051
professional summary:
·
Around
7 years of IT work experience through the entire Software Development Life
Cycle, Analysis, Design, Development, Testing and Implementation of
Client-sever and Web applications.
·
6
years of Testing and 1 year of Java Development experience.
·
Expert
in the different types of testing that include System testing, Integration
testing, Functional testing, User Acceptance testing (UAT), Black Box Testing,
Stress/Load Testing, Manual and Regression testing with automated testing
tools. Experience in Writing Test plans, Use Cases, Test cases, and System
design & Requirement analysis.
·
Expertise
with Automated testing using Mercury Interactive Tools (Win Runner, Test
Director, Load Runner, Quick Test Pro, Quality Center).
·
Strong
in developing Test plans, Test cases,
Test data, Defect Tracking & Reporting, preparing test summary report, conducting status meeting.
·
Extensive
experience in Manual Testing like Database,
GUI testing, Functional, Regression, Load, Performance and User Acceptance
Testing.
·
Involved
extensively in Functional Testing, System Testing, Integration Testing and Regression Testing and
Content Testing, both manually
as well as using automated testing tools including Win Runner, Load Runner, Test Director and QTP.
·
Expertise
in Database testing with strong skills in SQL, PL/SQL and databases like
Oracle, SQL Server and DB2 using
MS Query, Win SQL.
·
Knowledge
in UNIX.
·
Experience
in writing and performing Data Driven Testing, User Defined functions, Windows
APIs, Win Runner compiled modules.
·
Extensive experience in Data Integrity and Data Validation Testing
of Visual Basic & Java interfaces
to DB2, Oracle9i/8i/7.x, MS Access2000/9x and SQL Server 2000.
·
Excellent
logical skills for understanding and developing system workflows, computing and
verifying Software Metrics and well suited for communicating with both
technical and non-technical professionals.
·
Knowledge
in Analysis of Defect severity, Defect Priority.
·
Knowledge
in Financial, Banking and Health
Care sectors.
·
Excellent
communication skills and logical
skills, leadership qualities, systematic approach and ability to work
effectively in a fast paced environment.
·
Experience with Service
Oriented Architecture (SOA), Web Services and XML.
·
Excellent
understanding and expertise in writing complex SQL (DDL, DML and DCL) queries
to perform back-end testing.
·
Experience
with programming technologies like EJB, J2EE,
Servlets, JSP, C++, JAVA, HTML,
and SQL & PL/SQL.
·
Strong
reporting skills in Crystal Report and Business Objects.
·
Good
analytical & communication skills, team player and highly self motivated.
·
Worked
in an environment interacting with user groups for system requirement study and
system design.
SKILLS/TOOLS:
Testing Tools: WinRunner, LoadRunner, Quick Test Professional (QTP),
Rational Robot
Tracking Tools: Quality Center
Languages/GUI
tools: C/C++, Java, SQL, J2EE, Visual Basic, PowerBuilder
Databases: Oracle,
SQL-Server , MS
Script Languages: VBScript, JavaScript, TSL
Web Servers: IIS, Web Logic, Web sphere, Java Web Server 2.0
Web
Browsers: Internet Explorer, Netscape
Internet/Intranet: HTML,
D
L, ASP, ASP.Net
Platforms: Windows95 / 98 / NT / 2K, UNIX
Configuration
Tools: VSS, MS Front Page
professional experience:
Blue
Cross Blue Shield of Florida, Jacksonville, FL
January
2011 to Current
Test
Automation Engineer
Developed QTP automation
script for Plan of Care capability of Care Management Alineo application and
Search Request Attachment Inventory Capabilty of PAIS application.
§ Developed Automation scripts
using Descriptive programming in QTP
§ Used Vb Script extensively to
develop the script
§ Involved in Functional testing of
application using Quick Test Pro.
§ Reviewed the Test cases from
Quality Center and executed the test cases in Quality center test lab tab
§ Used Global, Per Action object
repositories and descriptive programming extensively
§ Responsible for handling the
Object Repository
§ Created automated test scripts
for System testing and Regression testing
§ Created Data Driven Tests to validate the same scenario with different
test data.
§ Generating and
Running Automated Test Scripts Using QTP
§ Involved in Functional testing,
Regression, Unit, Integration and System
testing
§ Experienced with White Box
Testing and Black Box Testing
§ Documented the approach for Automated
Testing.
§ Manual testing was done for each
and every module’s functionalites
§ Extensively used Quick Test Pro
for generating the automated test scripts.
§ Involved in identifying the
common functionalities and written functions.
§ Participated in code reviews and
followed the BCBSF standards in generating the scripts
§ Used Environmental variables
extensively
§ Worked under pressures and met
the deadlines
§ Initially worked on Siebel 7 to
Siebel 8 migration before the tasks were assigned
Environment: Windows XP, Share point,
QTP Version 10, Quality Center 10
Citi
Cards, Jacksonville, FL
September 2010 to Dec 2010
Sr.
Automation Analyst
HR Operations
Developed automation script
in QTP (Quick Test Professional) for ERMS (E-Recruitment Management System).
ERMS has different modules like 0 - No product, 1-Staffing WebTop and 2-
Manager WebTop. Developed script to automate the process for Level 0 (for 0 -
No Product module) and Level 1 and Level 2 (for 2-Manager WebTop module).
Modified automation script for ARS (Approval Request system) for integrating
with ERMS system.
Each individual level has
different functionalities like
§ Creating new user account when no account found in search results
§ Recovering Deleted user account
§ Activating inactive user accounts
§ Processing Active user
accounts
Processed the requests from
ARS and managed approvals/denials and developed script for automating CES eI-9
application and integrated with ARS system.
§ Developed Automation scripts
using Descriptive programming in QTP
§ Lead the automation testing team
and worked as senior automation analyst
§ Used Ordinal identifiers, Regular
Expressions and Data Driven Automation Framework
§ Used Vb Script extensively to
develop the script
§ Used QTP in a non-traditional
fashion to develop the scripts for automating the process and to avoid manual
work.
§ Involved in Functional testing of
application using Quick Test Pro.
§ Involved in designing the
automation framework.
§ Prepared the Scenarios for the
Automation based on the requirements.
§ Created, executed and updated
automation test scripts using Quick Test Pro
§ Responsible for handling the
Object Repository
§ Designed the Automation Test
Scenarios
§ Created test scenarios for System
testing and Regression testing
§ Created Data Driven Tests to validate the same scenario with different
test data.
§ Generating and
Running Automated Test Scripts Using QTP
§ Involved in Functional testing,
Regression, Unit, Integration and System
testing
§ Experienced with White Box
Testing and Black Box Testing
§ Documented the approach for both
Manual and Automated Testing.
§ Manual testing was done for each
and every module’s functionalites
§ Extensively used Quick Test Pro
for generating the automated test scripts.
§ Involved in identifying the
common functionalities and written functions.
Environment: Windows Vista, Share point,
QTP Version 9.5
CollegeBoard,
Reston, VA
August 2008 to March 2010
Test
Engineer
The Institutional Ordering
Tool is an internally facing application that will allow Customer Service
Representatives (CSR) and Solutions Sales Representatives to enter and manage
orders for institutional customers. This
initial release of the application is aimed at handling K-12 orders. Publications, the institutional version of
the Official SAT Online Course and Springboard will be offered for sale through
the application.
The application will
provide the following order management functions:
·
Entering an order.
·
Saving an order.
·
Canceling an order.
·
Refunding an order.
·
Applying discounts (courtesy discounts,
promotions, discount campaigns).
·
Override of standard pricing in favor of
contract specific pricing.
·
Searching for orders.
·
Viewing order detail.
The
Institutional Ordering application will interface with EODB and Lawson in order
to retrieve customer information. The
Institutional Ordering application will rely on the current E-Commerce
interface to Lawson for invoicing.
§ Involved in Functional testing of
application using Quick Test Pro.
§ Developed test plan and
supporting test cases and scripts, using Quality Center
§ Involved in designing the
automation framework.
§ Prepared the Scenarios for the
Automation based on the requirements.
§ Created, executed and updated
automation test scripts using Quick Test Pro
§ Responsible for handling the
Object Repository
§ Designed the Automation Test
Scenarios
§ Created test scenarios for System
testing and Regression testing
§ Created Data Driven Tests to validate the same scenario with different
test data.
§ Generating and
Running Automated Test Scripts Using QTP
§ Performed Batch Execution of Test Scripts from Quality Center
§ Reviewed the Automated Test Scripts Developed by the Team
Members
§ Involved in Functional testing,
Regression and Performance testing
§ Experienced with White Box
Testing and Black Box Testing
§ Documented the Test Plans and
Test cases for both Manual and Automated Testing.
§ Manual Database testing was done
using SQL and PL/SQL
§ Extensively used Quick Test Pro
for generating the automated test scripts.
§ Involved in identifying the
common functionalities and written functions.
Environment: Windows XP, Oracle 9i/10g,
Rational Clear case, QTP, Quality
Center
Dept.
of Information Systems - Arkansas , Little Rock , AR
August
2007 to July 2008
QA Analyst
AWIS
is an Arkansas Work Force Investment System developed on J2EE platform. The
Arkansas Workforce Investment System (AWIS) will enable Arkansas
·
Creating Test Plans and test cases, Planning, organizing and
executing Test cases and test data to help in testing the application
·
Modified the existing test cases according to the Functional
Specifications
·
Participated in requirements gathering and design
sessions to develop test plans based on business processes, requirements and
system designs.
·
Performed Functional,
Integration testing and Regression testing
·
Designed the Automation Test Scenarios
·
Created test scenarios for System testing and Regression testing
·
Created
Data Driven Tests to validate
the same scenario with different test data.
·
Generating and Running Automated Test Scripts Using QTP
·
Responsible for handling the Object Repository
·
Performed Batch Execution
of Test Scripts from Quality
Center
·
Reviewing of Automated Test Scripts Developed by the Team Members
·
Weekly status meeting with Development and Testing Teams
·
Executed test scripts and analyzed the test results.
·
Interacted with developers regarding priority of bugs and update
the status once they are fixed
·
Used Quality
Center
·
Provided support for the application
Environment: Windows XP, Oracle, QTP, Quality Center
Dept.
of Information Systems - Arkansas , Little Rock , AR
September
2006 to August 2007
QA Analyst
ASCET
is an Arkansas Shared Component Engineering Technology developed on J2EE
platform. The main goal of the project is to bring all state agencies,
educational systems and other departments under a common architecture and
accessible through internet. It has three modules like Organization, Individual
and Relationship. The Organization represents any agency or department with all
demographic information. The Individual represents a person or an employee with
all required details. The Relationship represents the relation between Org to
Org or Individual to Individual. These components are used by other systems to
query about Organization, Individual or Relationship.
·
Reviewed
the Business Requirements document with the business and development team to
understand the architecture and functionality of the application.
·
Performed
Business functionality testing, which involved testing of all core functions of
the application.
·
Tested new Workflow rules. Tested new assignment policies to work
with workflow policies.
·
Written
automated test scripts for all the modules in the application.
·
Responsible for Integration testing,
Functional testing and Regression testing.
·
Designed,
developed and executed User Acceptance and Regression testing scripts for
periodic releases.
·
Integration
Testing was done for the entire System after unit testing by executing the
complete flow of the application system.
·
Wrote
SQL, PL/SQL queries to access the data from the database tables and crosscheck
the results.
·
Involved
in performance testing, stress testing and load testing by using Load Runner.
·
Responsible
for load and performance execution, coordinating appropriate performance
monitoring and database traces. Responsible for communicating results and
recommending performance improvements by using Load Runner.
·
Performed
QA Personnel Reporting and tracking
defects using Test Director 8.0.
·
Executed
the test scripts on different releases and validated the actual results against
the expected results.
·
Debugged
the Test Scripts, created Batch tests, verifying the Test results and reporting
the defects to Test Director.
·
Supported
the application after testing the application.
Environment: JDK1.2, EJB, Weblogic,
JDBC, Visual Cafe, SQLServer 2000, Windows XP, QTP, Test Director, Load Runner,
Java, JSP, EJB
Northrop
Grumman/American Red Cross, Falls
Church , VA
July 2005 to July 2006
Test
Engineer
Project:
National Biomedical Computer Systems (NBCS)
The National Biomedical Computer
System (NBCS) is
d of two major modules: DMIS and CDIS. The Donor
Management Information System (DMIS) and the Components and Distribution
Information System (CDIS) provide donor management and product (component)
manufacturing, distribution, and inventory functions.
·
Performed
system tests of new products, functionality tests of specific enhancements,
usability testing to satisfy all the requirements of the users, and operational
tests of performance and service level achievement and execution of Test
Scenarios using Manual and Automation testing tools under CMMI Level 5
standards and reporting the same to senior management.
·
As
an Environment Tester resolved the environment issues of NBCS such as testing
NBCS environment in UNIX background.
·
Analyzed
systems design specifications, requirements and detailed design and formulated
test plan for the functional testing of the application.
·
Developed
TAM (Test Approach Memo), Test Plans, Test Cases and TSR (Test Summary Report)
to cover overall quality assurance testing using Test Director
·
Created
Test Data for QA Database environment.
·
Execution
of test scenarios, analyzing the actual results against the expected results
and creation of test data.
·
Verification
of test results with the Requirement Specifications & report mismatches to
developers.
·
Executed
functional test cases and evaluated the results.
·
Conducted
automation regression analysis of the above-mentioned module for several internal
releases using Win Runner.
·
Worked
closely with developers to resolve identified problems in new and existing
applications.
·
Performed
data integrity testing by executing SQL and PL/SQL statements.
·
Used
bug-tracking system to log defects, make defects reproducible and verify bug
fixes.
·
Used
Call tracking System to send Clarify cases to production support and deal with
the Issues.
Environment:
Test
Director 8.0, Win Runner 7.6, Windows NT, UNIX, Oracle 9i, VB.NET
Verizon
Communications, Falls Church ,
VA
October 2004 to May 2005
Project:
Retail COFEE
QA
Analyst
Retail COFEE is a high
performance, Windows-based system used for installing, changing, and moving or
disconnecting telephone service. Additionally, Retail COFEE Ordering can be
used for billing inquiry, payment arrangement and billing adjustment. Verizon
Network Services (ILEC) Retail Operations' sales associates use Retail COFEE ordering
at locations like Customer Contact Centers ,
Business Sales
Centers , Branch
Contact Centers ,
Offline Centers
The features of Retail
COFEE Ordering include:
- COFEE Search - Search
for a customer's account information based on the billing telephone number
and/or customer name.
- COFEE Today - View
billing history, current status and account profile information for a
specific account number.
- Install Order - Create
an install order for a new or existing customer. The order begins with
Install Wizard and then uses the Main Data Gathering Form.
- Change Order - Create
a change order for an existing customer account to add/remove products or
make other changes to their account.
- Move Order - Create an
order to move a customer from one address to another.
- Disconnect Order -
Create a disconnect order for a customer account to remove their telephone
service.
- Participated in all
the phases of SDLC, starting from requirement, design, development,
testing and implementation phase.
- Analyzed requirements
and detailed design and formulated test plan for the functional testing of
the application.
- Executed functional
test cases and evaluated the results.
- Responsible for
automating VB interface of using Win Runner along with VB add-in.
- Wrote reusable
functions in TSL and Created a Library of Compiled Modules in WR to test
the online quotes, margins and cross rates
- Conducted automation
regression analysis of the above-mentioned module for several internal
releases
- Automated the test
scripts for the GUI, Functional, Data Driven and Regression testing using
WinRunner and also developed test harness.
- Creating and
Configuring GUI maps for the standard and custom objects
- Setting up the startup
files for loading the libraries and configuration.
- Creating reliable and
maintainable scripts that would work on different machines, platforms and
different environments.
- Extensively worked on
handling the application response for Positive and Negative sets of data
using Data Driven Testing.
- Used customized and
built-in Exception Handlers to make sure the scripts work in unattended
mode.
- Verified the
application functionality by inserting GUI, Bitmap and Synchronization checkpoints.
Environment: VB6, Oracle 8.1.7.4,
Windows 2000, COM, Win Runner 7.0
ING
Vysya Bank, India
June
2003 to April 2004
Application Developer
ING
Vysya Bank is entrepreneurial integrated Financial Services Institution where innovation
and transformation as the way of life. ING Vysya Bank has to maintain two
financial management systems (FMS). One in INDIA corporate office, which
follows all the Indian banking rules, INDIA Chart of Account (IND-CoA) and one
in ING, Amsterdam which follows the different banking rules and ING
Chart of Account (ING-CoA).
· Implemented an XML solution for the data
transfer module.
· Created Use cases, Sequence diagrams, and
Class diagrams with Rational Rose and algorithms.
· Developed User interface using JSP, Servlets,
Applets, Html, and JavaScript.
· Developed the entire Exception Handling
Framework, to effectively deal with Application and Environment Errors.
Environment: Java, J2EE, JSP, Servlets,
WebLogic, UML, Rational Rose, Oracle, XML, JDBC, HTML, JavaScript, Windows NT,
Sun Solaris
Education/TRAINING:
Masters
in Computer Applications, India
SAS
– Statistical Analysis Software (August 2010 – September 2010)
Oracle
Database Administrator (March 2010 – July 2010)
Work authorization:
US
Citizen
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