Simple QA Analyst Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

PROFESSIONAL SUMMARY

·         5 Year of Software Testing and 20+ years of IT experience Mainframe and PC.

·         Testing for all EXOTRAC navigation software on consumer electronic mobile devices, transportation/logistics software, proficient in Client/Server and Web based applications.

·         Hand on experience of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) in Requirement gathering, Analysis, Design, Development, Implementation and Testing Methods like Waterfall & Agile/Scrum.

·         Experience in various domains like Logistics, Financial, Insurance, E-commerce and Banking industries.

·         Expert in Manual and Automated Testing using tools like Quality Center, Quick Test Professional.

·         Involved in preparing Test Plans, Test Scenarios, and Test Cases by reviewing Business Requirements, Software Requirement specifications. 

·         Experience in Test Designing, Planning, Scheduling, Defect reporting and tracking and Test result analysis.

·         Experience in designing Automation Framework, Hybrid Framework using QTP.

·         Expertise in Sprint Planning, Sprint Review, Daily Scrum and Retrospective Meetings.

·         Developed the Test case Repository that contained the pool of Regression Test cases of the business critical components for building the Automated Regression Test suites.

·         Preparation of Test Data for positive and negative scenarios.

·         Experienced in logging defects and provided verifications on fixes in multiple environments, and communicating fix success, failures, status updates as appropriate using Bug tracking Tools like Quality Center.

·         Managed and coordinated QA review meetings.

·         Excellent documentation skills and problem solving skills with a strong technical background.

·         Quick learner and excellent team player, ability to meet tight deadlines and work under pressure.

TECHNICAL SKILLS:

QA Methodologies	Agile, Waterfall
QA tools	QC 10, QTP 10 and Load Runner
HARDWARE	Routers, Bridges, Gateways, Repeaters, LAN switches, Hubs, Fiber Concentrators, Ethernet,  Token Ring, Cabling, Wiring, PC’s, NIC cards, Filters, transceivers, adopters, File Servers, Printers, Modems, Multiplexes, Data Analyzers, FRAME-RELAY Switches, Communications Servers, Circuits, Patch Panels etc.
SOFTWARE	DOS/windows, TCPIP, PROCOMM, Net Ware, NT, IP addressing, IP - sub netting, FRAME-RELAY, IP-tunneling, IPX, Software Drivers; SUN O.S., CISCO Work, MS Office, QuickBooks. MS Visio, MS Office applications, Label Matrix, and Bar Tender
Programming Languages	C, C++, Java, VB Script, Assembler IBM & VAXII, Basic, Pascal, COBOL, FORTRAN, DBIII+, VP Planner, Harvard Graphics, Word, Tex, Microsoft Word, EXCEL, FOX PRO, MIRUS, PRO-MAIL, Postal Soft
Operating System	Microsoft Windows: Vista, XP, 2000, 2003, 2007, 2010, NT, 98 and UNIX
Technologies	Flash, HTML
Databases	SQL, Microsoft: MS Access
Front End Tools	MS Project, MS Visio, MS Outlook, MS Office
Communication	Provide Technical Support over phone, e-mail, and live online chat. I am Able to work as a team with other employees. I am able to providing quick responses to customer’s problems over the phone or during live chats. I am able to read/ write fluent in Hindi, Gujarati, and Marathi.

PROFESSIONAL EXPERIENCE:

T I Logistics (EXOTRAC) 9 South Hackensack Ave, Kearney NJ 07032               April 2011 – Sept 2011

QA Analyst for Exotrac System

This is a Web-based application for logistics Trace Management and Lot Management system. QA Tester is responsible for executing the test procedure and ensuring that all pre-test and operational test steps are executed in the planned order. The TESTER ensures that any test anomaly or failure is documented on the Test Log Sheet and that changes to procedural steps are documented and incorporated for final revision and document control. The TESTER Test Report will include the Test Log Sheets and Problem Reports that fully document any anomaly or failure that occurred. The TESTER ensures that all test issues and concerns before, during, and after test execution are communicated to the TD for disposition and visibility.

Responsibilities:

·         Test all EXOTRAC logistics tracking software and Administrator for all accounts

·         Technical Support to engineering teams. Expert level diagnostic investigation of customer-impacting network issue and provides technical leadership / guidance and advice to other engineers who are diagnosing, troubleshooting and repairing complex computer systems.

·         Develops and implements technical training programs as needed. Create manuals for system.

·         Analyzes, design, reliability and maintenance problems to vendor organizations and provides design improvement recommendations to improve the customer experience or ease of operation long-term

• Participating in the product development life-cycle, from inception into production
• Conducting quality assurance activities in projects, including developing test plans/cases, performing manual functional tests, organizing test automation and coverage, and working with other teams in Europe and the US on test execution.
• Contributing to and capitalizing on best practices and methods for improving the efficiency and productivity of project test activities.
• Communicating to the Test Manager about any organizational, quality, technology risks, or any other issues that might have an impact on the ability of the testing team to perform testing activities in an appropriate way.
• Keeping the Test Manager aware of the status of ongoing tests and scope that has been verified.
• Delivering testing capability improvements that have been agreed upon within the team, in a timely manner, and with the highest quality of execution.
• Working with Support staff to address product issues and product documentation enhancements.
  
  

Environment:  Ms Office, System Architect, .Net, Java

COMWEB Technology Group, Inc.  409 Minnisink Road, Totowa NJ 07512-1846              June 2006 – Dec 2010

QA Testing and Technical Support:

Knowledge web base System on Videoconference software that supports schools and University to monitor student’s activity and productivity from your firm’s compliance department and assists them in providing solutions for managing users.

Responsibilities:

• Responsible for interpreting functional requirements and creating/maintaining test scenarios and scripts in QC, along with data preparation and System and Product Test execution; responsible for development of stress and performance test plans, requiring analysis of non-functional requirements and gathering of relevant data for results reporting; ability to execute Performance Tests and analyze and report on results. Knowledge of a defect management tool

·         COMWEB Software Testing, proficient in Client/Server and Web based applications

·         Technical lead on the supported systems and platforms

·         Provide day-to-day support for escalated voice and data network related issues. And facilitate the restoration of normal operational services with minimal impact on the Customer within agreed service levels and business priorities.

·         Identifying problem accurately & when necessary escalate internally if resolution is not within timeframe & update Service desk for progress on incident

·         Coordinate with external vendors, customer IT team & users for problem resolution, service & change request.

·         Should provide consistent, reliable, friendly & honest service to customer

Environment:  MS Office, COMWEB System                                                                               

VONAGE 23 Main St, Holmdel, NJ 07733                                                                                        Nov 2005 – June 2006

Technical Support (Tier 2):

The broadband Phone Company VoIP 

Responsibilities:

·         Helped solve customer’s networking problems using telephone, e-mail, and/or online live chat.

·         Provided hands on customer care initiatives including provisioning, installation, online billing, tech support, and detailed account management.

·         Basic Computer Hardware Installations.

·         Followed Basic UNIX Commands to debug computers.

Environment:  UNIX, Windows NT/XP/2000

EDS / MCI / WorldCom / FISERV 250 Jonson Road, Morris Plains, NJ 07950                           Oct 1998 – July 2004

Sr. Network Technician

Monitor Network and support ATM machine all over USA. Technical support for all networks.

Responsibilities:

·         Provided intelligence of communications equipments, systems, and network to representatives

·         Used advanced diagnostic techniques and tools to detect and correct network level issues.

·          Operated advanced communication equipment such as Motorola FRADs, Cisco Routers and more.

·         Worked as a team to interact with different vendors and customers.

Environment: Internet Explorer, Windows XP, Microsoft Word 2003

LCS Industries/Client Logic  120 Brighton Road, Clifton NJ 07012                                          Sept 1986 – Oct 1998

Senior Computer Operator and Programmer:

This is Finances is one of the top credit card issuers in the US. The company has nearly 50 million customer accounts and provides mortgage services, auto financing, and credit insurance. The company offers credit cards with a variety of annual percentage rates, credit limits, finance charges and fees. Products range from platinum and gold cards for preferred customers to secured and unsecured cards for customers with poor orhttps://docs.google.com/uc?id=13R9oHxm5fQfrluDVSRBYQBa6x1B8O6pD&export=download limited credit histories. 

Responsibilities:

·         Mainframe Computer Operator and Programmer 

·         Maintenance and Operation Duties

Environment: Windows 98, HTML, MSOffice.

Tata Consultancy Services  Bombay, India                                                                    March 1979 – Sept 1986

Operation Manager:

TCS is a big stock market and Software development on mainframe AS/400.

Responsibilities:

·         Managing 20 people (24/7)

Environment: DOS/VSE

Education:

MINT     Jersey City, New Jersey                                                                                                                      1997-1998                 

                                Basic Networking Certification

New Jersey Institute of Technology, Newark, New Jersey                                                                           1990-1993                 

                                Master of Science, Computer Science (Anticipated Graduation date not planned)

Victoria Jubilee Technical Institute, Bombay, India                                                                                    1975-1979

                                Bachelor of Science, Electrical Engineering

Certification/ Achievement:

 Performance Award (Employee of the Month). Tata Consultancy Service for Outstanding Ability

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