Project Manager Curriculum Vitae Format in English in Word Free Download

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^{Sr. Program / Project Manager, PMP}                                       

Business Intelligence / IT Planning & Development / Systems Design & Integration / Profit & Loss Management / CRM & EDW / Disaster Recovery & Business Continuity Plans / Six Sigma Expert Certification / SCRUM Master

·         Successful Global project leader with extensive knowledge of Project Management Methodologies, Applications Development, IT Infrastructures, including seamless integration of emerging technologies in large Inter-national user communities.

·         Leader of Business Intelligence & Strategic Planning Teams, Global eCommerce, Operations, business, and design teams through all phases of large-scale/ERP technology rollouts including cost analysis, planning, vendor evaluation, selection and acquisition.

·         Multi-talented professional successful in the design, development and deployment of Program/Project Management Office (PMO) Governance, and policy.

·         Outstanding record of achievement implementing new business concepts, delivering innovative Global business solutions, and facilitating transitioning operations with a high level of ethics and risk management alternatives. 

PROFESSIONAL EXPERIENCE

  

06/2009 – Present         Simple Solution Technologies, Inc.

                                    Sr. Consultant & Project Manager

Gaming Industry – Successfully Led multi-vendor team (SAS, Teradata, Qualex, HCL, Perficient), Business & Marketing teams designing and building a new Enterprise Data Warehouse for a global Gaming/Entertainment/Lodging corporation based in Las Vegas, NV. On a Teradata platform and using SAS for ETL, BI, CRM, Campaign Management & Automation, Agilysys Lodging Management System (LMS), coordinating &  interfacing with IBM Main Frame (AS 400 upgrading to Power 7 for multiple properties), Bally ACSC v10.4 to 11 coordination.

eCommerce/Retail Industry – Data Warehouse Migration: Successfully led project teams through full SDLC designing & implementing enterprise DW migration from Oracle/Cognos to Teradata/Micro Strategy environment for global retailer.

Successfully led project teams through full SDLC designing & implementing enterprise interim financial reporting in Cognos (8.2 to 8.4 conversions)/Oracle Retail environment to support new store openings in China for global retailer. Implemented custom in house software performing global multi-line inventory analysis and lost revenue (sales) calculations.

Entertainment Industry - Led multiple global teams through full in depth corporate IT SOX audit to ensure Enterprise alignment of all departments and compliance with established regulations. Implemented Enterprise intranet & extranet SharePoint Security, SalesForce.com customizations, and BI/DW projects through full SDLC via Web services, EAI, SAP FI/CO/IPM, and Object Oriented analysis, design, development and implementation utilizing AGILE/SCRUM methodologies.

Mortgage Industry - Partnered with Managed Services, Operations, IT, and the Executive team to identify KPI’s, process flows, reporting frequency and mechanisms, processes, resource and operational plans, training aids, job aids, to successfully implement ITIL processes while simultaneously transitioning to a Software as a Service (SaaS) operational model.

10/2007 – 03/2009         Microsoft Inc.

                                    Sr. Program Manager - Consultant

Business Intelligence PM of multiple web based programs in various stages of SDLC from inception to sustaining/maintenance, SharePoint Enterprise Financial Scorecards, SharePoint Vendor Financial Portal, Judicial Compliance, Automated Contract Creation, sales Order Configurations, Data Warehousing, and SharePoint electronic signature capture supporting Executive program financial performance, new customers and product launches, (New Program setup and creation), Market to Contract (Forecasting, Contract Management, Partner Management) and Quote to Invoice (Quoting, Ordering, Booking, Revenue Recognition, Invoicing) functional areas Vendor portals, web Portal creation, Application Servers, Microsoft Project Server, Data Warehouse, Data Modeling, Database design and ETL via Webservices, EAI, SAP FI/CO & TR, integration development, quality assurance, and applications integration/deployment using SCCM for domestic and  international users.

·         Led project teams comprised of Sales, Marketing, Business, and IT on multiple eCommerce projects across the Microsoft enterprise. (full SDLC & DPLC) in a highly technical (VM & Hyper V), fast paced environment. New national and international Product Roll-out projects with in Buyer Experience, POS (Point of Sale), Supply Chain Management, Upgraded UI’s, UML & Object Oriented (OO) design & frameworks, integration development and processing & Information Technology Infrastructure Library (ITIL) while ensuring enterprise security and SOX 302, 404, & 409 compliance.

·         Led and interfaced with BI teams Business’s, SharePoint developers, Vendors, and end users identifying Scope, gathering requirements, training needs, schedule, communications materials, estimates and analysis. Collaborated with the technical team to ensure user and project requirements are captured, translated, and successfully implemented utilizing SCRUM.

·         Proto-typed DealPoint Mobile applications, GUI’s, and POS processing.

01/2006– 10/2007          HMSA, Hawaii Medical Service Association (Blue Cross/Blue Shield)

                                    Sr. PMO PM - Consultant

Successfully partnered with sales, marketing, and new product team to lead multi-disciplined project teams, vendors, and subsidiary partners to roll out technology supporting new Consumer Driven Health Plans, Electronic Medical Records (EMR), Open Enrollment, Rewards Programs, and Consumer Information & Membership portals utilizing SCRUM, RAD, JAD, AGILE, and PMBOK methodologies. Communicated with Executives, business units and project teams to gather application/infrastructure/Identity & Security requirements and define scope of project. Developed and maintained all necessary project & Test documentation in Planview. Responsible for ongoing project Earned Value performance management and ensuring SAS 70, HIPAA compliance.

·         Primary Leader for Oracle HRMS implementation and Liaison between Executive Management, Customer (Individual, Small Group, Large Group, National, Life/Underwriting, Grievance & Appeals, & Specialty Membership & Clams), Project Managers, Technical Staff, Architecture and Operations Groups, Vendors, Data Managers, and Customer. Cross Functional Team Leadership driving project to successful completion. Developed and executed all necessary project strategies and documentation to ensure project success.

·         Managed (full SDLC & DPLC) UML & Object Oriented design and frameworks for new Product Roll-out project with in Claims, Membership Enrollment, Plan Benefits, Appeals, Call center operations/support including KPI’s, & Blue Cross Blue Shield integration development and processing via SCCM & Web services.

·         Successfully deployed B2C membership portal following full SDLC, creative, UI (User Interface), Technical, strategy, design and testing and coding based upon multiple personas to ensure easy and effective usability while delivering efficient business functionality. Fraud and Compliance, Database connectivity, Data Analytics, ACH Transactions, Risk Management, Data Mining, Merchant Monitoring, Accounting, Card Association Rules, and Online Payment Processing.

06/2005 – 12/2005         WellPoint Inc. (Blue Cross/Blue Shield)

                                    Sr. PMO Program Manager - Consultant

Led and Mentored Project Managers leading multi-disciplined development teams utilizing RAD, SCRUM, and PMBOK Methodologies, managed vendor deliverables, successfully implemented multiple Infrastructure and Application development projects in a Web environment. Communicated with business units and project teams to gather infrastructure (ITIL) & Security requirements and define scope of project. Coordinated necessary Global resources, developed and executed all necessary project strategies and documentation in Planview to ensure project success and enhance customer performance in the market place. Responsible for ongoing project Earned Value performance management in a SOX, HIPAA environment.

·         Managed (full SDLC) New Product Roll-out project within Claims processing and Membership Enrollment, UML & Object Oriented design and frameworks for Blue Cross Blue Shield EMR, Electronic Data Interface (EDI) & WebSphere integration development and processing, COLD, data conversions, & Teamcenter.

·         Primary Leader and Liaison between Management, Customer (Individual, Small Group, Large Group, National, Life/Underwriting, Grievance & Appeals, & Specialty Membership & Clams), Project Managers, Technical Staff, Architecture and Operations Groups, Vendors, Data Managers, and Customer. Cross Functional Team Leadership driving project to successful completion.

·         Ensured SOX 302, 404, 409, & HIPAA compliance leading teams with deliverables including the development of documentation narratives, control matrices, flow diagrams, test plans, conducting testing and remediation.

02/2004 - 04/2005          Northrop Grumman Information Services

                                    Sr. PMO Project Manager – Consultant

Leader of multi-disciplined Global project teams utilizing PMBOK, SCRUM, AGILE, RAD, DPLC, and JAD methodologies. Negotiated & managed vendor deliverables, successfully implemented Enterprise SAP Service & Asset Management modules, multiple Application development and Global Infrastructure projects in a Web environment. Successfully improved processes following Six Sigma Expert methodologies (DMAIC & DMADV). Responsible for ongoing project Earned Value performance management in a SOX, CMMI Level 3 environment.

·         Successfully implemented Custom Vendor Portal (B2B) and Web applications, WebSphere, EAI, Informatica development projects. Lead design team through extensive full UI (User Interface) design and testing and coding based upon multiple personas to ensure easy and effective usability while delivering efficient business functionality.

·         Led team in the development and implementation of Oracle (Siebel) CRM applications supporting international sales executives and teams. Primary Leader and Liaison between Executive Management, Technical Staff, Architecture and Operations Groups, Vendors, Data Managers, and Customer. Cross Functional Team Leadership driving project to successful completion. Developed and executed all necessary project strategies and documentation to ensure project success.

·         COTS implementation Documentum eRoom v7.2.x Enterprise Content Management (ECM) & collaborations tool suites on their advanced architecture with 100% mirroring for Disaster recovery over a fiber network for 200 terabytes of dynamic data while simultaneously integrating applications and data warehouses.

·         Ensured SOX 302, 404, & 409 compliance leading teams with deliverables including the development of documentation narratives, control matrices, flow diagrams, test plans, conducting testing and remediation.

02/2003 - 02/2004          Toyota Financial Services, Inc.

                                    Sr. PMO Consultant

Evaluated and re-designed the PMO strategies, processes, tools, and governance to improve effectiveness and functionality. Successfully improved processes following Six Sigma (DMAIC & DMADV) methodologies resulting in first year 10.6% increased project success rate. Communicated with executive team and all levels of local and global management to ensure buy in of processes, implementation strategy, financial reporting, project tracking and coordination, and process improvement.

·         Managed six Insurance products, Financial Online Customer Service Systems -FOCUS), new integration components with an existing Data Warehouse for data enrichment, integration with existing portfolio management system (Portia) projects for full SDLC meeting and/or exceeding project deliverable fiduciary and time constraints.

·         Led multi-disciplined Global and domestic resources, Developed and maintained Statement of Work (SOW), Work Breakdown Structure (WBS) and project plans, and client interaction to enhance customer performance in the market place.

·         Led Enterprise teams in the customization and implementation of Oracle GRC (Governance, Risk, & Compliance) applications development projects (full SDLC) utilizing ERP methodologies. Outlined and created all pertinent documentation including Scope, Project Plans, Communications, Quality Plans, End User testing, and Policy/Procedure & Training Manuals.

10/1999-12/2002                        Superior Court of California, Los Angeles

                                    Director Project Management Office

Proactively assisted Executive and Senior Management in identifying national Project implementation and support plans/methodology, to realize the organizations strategic goals. Developed 3 & 5-year Business Plans defining strategies & success criteria, projecting PMO ROI for the nations largest court system. Provided overall coordination and alignment of court, vendor and partner resources to maximize successful seamless implementation resulting in savings in excess of 22.4% of the $280 million IT budget.

·         Defined and established standard Project Management processes and Implementation Strategies based on RUP & PMBOK methodologies. Proactively ensured proper alignment of appropriate internal and partner resources throughout all phases of Lifecycle by building strategic partnerships with Division Offices, Executive Management and end users.

·         Proactively worked to reduce risk and meet budget objectives by working with internal managers to resolve obstacles. Provided performance metrics to measure against success criteria as defined in the Project/Program Plans.

·         Performed in-depth project analysis, redefining strategic direction with relations to requirements for new projects to be developed and implemented by division offices in various geographic locations. Identified gaps and barriers, projected financial impact in terms of $MM vs. current expenditures.

04/1996-10/1999                        The Boeing Company

                                    Sr. Project Manager Consultant

Partnered with strategic planning teams, business unit managers, and project teams to gather application development & infrastructure requirements to define scope for Oracle Manufacturing Block roll out, event driven Project schedules, user documentation, and training requirements for the products in a Main Frame, Client Server, UNIX, Web, Win NT, 95/98 environments utilizing PMBOK, Waterfall, & AGILE methodologies and Oriented design and frameworks languages. Projected ROI in terms of MM of dollars vs. current expenditures related to inefficiencies, and schedule impact. Developed and maintained Statement of Work (SOW) & project plans, schedules, critical path and commitments to multiple global, local, and internal customers. Successfully improved processes following Six Sigma Expert(DMAIC & DMADV), TQM, and Kaizen/Lean methodologies. Phase one implementation resulted in savings in excess $36.4 million.

·         Successfully implemented Oracle/People Soft MFG Blocks, supporting JIT/Lean manufacturing, maintained constant open communications with Senior, Global, and Local management, Customers, Partners, and Vendors during full lifecycle to address issues, risks, resources, and/or gaps and barriers.

·         Recruited, managed, and mentored BPR team developing, deploying and implementing standardized applications and functional specifications for international and local domestic operations. Coordinated with Pacific Rim vendors to ensure smooth transition/change management through out all phases.

·         Ensured on time/on budget successful completion of committed project deliverables on a local & global scale as outlined by Program Plans strategies, success criteria, customer requirements and new opportunities.

02/1990-12/1995                        PricewaterhouseCoopers

                                    Engagement Manager

Cross Functional Team Leadership driving to successful completion of Infrastructure & Application development projects in a UNIX, Win 95, and Win 3X environments. Communicated with business units and project teams to gather infrastructure requirements and define scope of project. Coordinated necessary resources, Developed and maintained Statement of Work (SOW), Work Breakdown Structure (WBS) and project plans, and client interaction to enhance customer performance in the market place. Responsible for ongoing quarterly budget approval of total budget in excess of $17 MM while exceeding sales requirements to ensure continued PWC financial growth.

·         Primary Liaison between Senior Executives, Technical Staff, Architecture and Operations Groups, Vendor and Customer Relations, and IS Data Managers.

·         Proactively managed custom research projects for clients and conveyed project status reporting on recommended solutions for businesses to meet strategic goals, Backup Procedures and Disaster Recovery Plans.

·         Led 150+ Contractors selected and appointed group managers. Built strong work relationships in a team environment, coordinated multi-disciplined groups to obtain expedient and quality results, meet aggressive deadlines and successfully drive the projects (cradle to grave) for complete SDLC.

TECHNICAL SUMMARY

Performance Point Services (PPS), PBMCli (Perfhttps://docs.google.com/uc?id=1XdTl_QHt6d0_yDbMqtF_JKQBKIx4JGMV&export=downloadormance Point Business Modeler Client), PPLSrv (Performance Point Planning Server), PPLXCli (Performance Point Planning Excel Client), PSCSrv (Performance Point Monitoring Server), Oracle Retail, SAS, Teradata, ACSC, Agilysys Lodging Management System (LMS),PC & MAC, PMI, SEI CMM, RUP, AMA, PMB

, SDLC, RAD, JAD, SCRUM, RSA Archer, eGRC, GRC, J2EE, .NET, JavaScript, WebSphere, Informatics, EAI, Microsoft Project Server, BWISE, COBIT, Sarbanes Oxley (SOX), Share Point, Hyperion, LiveLink, PMBOK, MS Project, Office, Power Point, Word, Excel, Access, Publisher, Outlook, Visio,  Adobe PhotoShop & Illustrator, Corel, Quark, Dream Weaver, Fireworks, Lotus Notes, FrontPage, Planview, Clarity, Niku Tool Suite, Clarity, Canvas, Oracle, ASP, VB, ERP, CRM, SAP, UNIX, SQL, C, C++, Java, DHTML, XHTML, FTP, UML, Object Oriented, DOS, OCTAL, COBOL, AS400, FileNET, Client Server, Citrix, WebSphere, EAI, Sun, Solaris, LAN/WAN, RF (HF, VHF, MICROWAVE, WIRELESS Communications), CDMA, TDMA, GSM, Optical Networking, Ethernet, Token Ring, SOW, RFP, TQM, Six Sigma, ISO 9000, LEAN, JIT, TPS, KAN BAN, KAIZEN, BALANCE SCORECARD, COTS.

EDUCATION & TRAINING	PROFESSIONAL & COMMUNITY AFFILIATIONS
University of California, Santa Barbara - BA Business PMP / PMI Certification 1995 Six Sigma Expert Certification Various Professional/Personal Training Seminars Authored and published New Business Processes, Disaster Recovery Processes, Project Management Standards, PMO Charters	Healthcare IT Executives American Management Association Royal Aeronautical Society International Assoc. of Business & IT Executives Navy Helicopter Association Smartcard Alliance Time Person of the Year 2006

 

 

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