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Program Manager Resume Format For Job Application in Word Free Download

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Jagadish Jana    Cell: 735-810-7025             Email:  jagadish.jana88@gmail.com

Personal Strengths:
ü  Business & Solution Focused
ü  Proactive, Independent &  Adaptable Leader
ü  Accountable
ü  Multiple System Development Life Cycle (SDLC (Waterfall, Agile, etc.))
ü  Detailed Oriented with Customer Focus
ü  Exceeds managements’ performance measurements
ü  Highly flexible to stakeholders’ & teams’ needs
ü  Fosters Synergy & Collaboration

Experienced results-driven Sr. IT Project Manager with proven IT skills delivering products on-time, under budget ensuring customer and stakeholder satisfaction. Excellent mentoring, training, problem solving and interpersonal skills. Recognized for the ability to build rapport and credibility quickly with stakeholders, management and team members. Demonstrated ability in quick turn-around of difficult teams. Manage projects using Earned Value Management (EVM) & Estimate To Complete (ETC).

Professional Experience:
Dell in Round Rock, TX                                                                                                                          2010-Till Date
Sr. Program Manager – Managed Rapid Application Development (RAD (High Output)) Teams on 7 simultaneous projects, on the internal Pricing Program. Custom developed Vendavo/SalesFoce.com (SFDC) solution for world-wide planning of pricing applications. Responsibilities included managing scope, schedule and budget with teams consisting of Business Systems Analysts (BSA), Developers, Testers, Architects, vendor Subject Matter Experts (SME), & Project Managers (from other interlock teams). Deployed incremental upgrades (including code defect fixes & enhancements) based on Return On Investment (ROI) value (1st project delivered ~ $750K of business value, 2nd ~ $700K, 3rd ~ $725K).  Managed projects using Waterfall and Agile Hybrid to maximize delivery. Honed teams’ activities by defining/confirming Responsibility Assignment Matrix (RACI) document (with assignments). Developed/confirmed issue escalation & response procedure. 
Technisource/Spherion in San Antonio, TX                                                                                                                      2006-2009
Sr. Project Manager (PM) - for (client) CPS Energy – Acquired troubled IT projects (dysfunctional teams, over budget, late delivery, etc.) and quickly transformed them into productive teams, delivering products and satisfying stakeholders. Met with the project’s sponsor to determine the reason for the delays. The HRIS project; was replacing one new job application systems with another. With the sponsor’s approval, negotiated, defined & confirmed Roles & Responsibility Role definition & RACI, and included these documents into the Project Management Plan. Since the impact to the business (procedurally) was extensive, developed a business transformation plan (including quick reference guide, glossary of new product terms, intranet links to other resources, workshops, wallet-size quick help, information session). Tracked and reported project progress using Earned Value Controls 1st project (Business Intelligence (BI) / data warehouse (DW)) was 7% under budget. Used MS Project, CA Clarity as primary tools to manage the budget, critical path & schedule, and resources (personnel, equipment, etc.).
Sr. Project Manager - for (client) USAA – Acquired troubled IT projects (dysfunctional teams, over budget, late delivery, etc.) and quickly transformed them into productive teams. Completed IT development & Infrastructure projects in excess of $ 2M with a 60+ team members in bank fraud reduction program. For app dev., managed both Waterfall and Agile (Scrum/Lean) projects. In addition to the tasks above; managed projects to a 6 mo (or less) ROI. Acquired the nickname of “the closer” due to consistently acquiring stagnant project that I either closed or revamped and delivered expected results.
Theoris, Inc in Indianapolis, IN                                                                                                               2005-2006
Sr. Project Manager/Resource Manager/Validation Lead – for (clients) Eli Lilly and Roche Diagnostics - Consulting company specialized in performing computer systems validation (CSV) and developing/executing Validation Master Planning (VAMP) for FDA compliance companies. In FDA environment for the Life Science division, implemented Healthcare IT systems; including clinical trials data (GCP) and genomics medicine data. Developed/controlled IT Validation Master Planning development (CFR21 Part 11 compliance) programs. Supervised 5 direct reports. Used MS Project as primary tools for managing the budget, critical path & schedule, and resources (personnel, equipment, etc.). Honed teams’ activities by defining/confirming Responsibility Assignment Matrix (RACI) document (with assignments).
Developed and implemented Project Management Office (PMO) methodology for the Life Science division.  Authored white papers, successfully solicited senior management funding to implement methodology, supporting project & portfolio management (MS Project Server tool. Customized MS Project Server tool to match methodology.
UDIG in Richmond, VA                                                                                                                                                                   2003-2004
Project Manager for (client) Capital One - Managed IT project budgets for assigned banking projects.


Skills:
  • Business (including scope/requirements definition/validation, business control plans, business process (rules) workflows (as-is & to-be states), business process modeling, business process improvements, Cost-Benefit Analysis (CBA/ROI (tangible and intangible)), business key performance indicators (KPI), Global Business Implementations & teams)
  • Project Management (including Business Case/Project Charter/Project Management Plan , EVM/ETC  communication plans, change management plans, quality assurance/control, gap analysis, audits, supervisory, mentoring/coaching & team building,  (PMI/PMBOK), resource and vendor management, negotiation, conflict resolution, risk management, problem solving, quality assurance/control, Request for Proposal (RFP) Contract Development/control, Vendor management, Global Business Implementations & teams)
  • Test Plans development & execution (including test strategy, test cases, unit, integration, regression, performance (both system load and stress) tests)
  • Enterprise Content Management (including Web Content Management, Records Management, Enterprise 2.0 / Social Computing, Document / Image Management, Collaboration, Workflow/Business Process Management, Knowledge Management, Governance, and Enterprise Search)
  • Life Science/Healthcare (including FDA Validation Master Plan development /cGMP planning process, Computer Systems Validation (CSV))
  • High-Availability (HA/DR) Systems Implehttps://docs.google.com/uc?id=1_sbZJ0wxIcPtk1HqSMt3_8W-Vplcz9of&export=downloadmentations (including fault-tolerant network switches, Fiber Channel, SANS/NAS, Wintel, Sun Servers)
Enterprise Wide Solutions’ integration, B2B, Data Mining/Data Warehouse, Six Sigma, CMMI, Sarbanes Oxley, (SOX), IT Infrastructure Library (ITIL), Data Center Management, Business Continuity Planning / Disaster Recovery Planning (BCP/DRP), HRIS, service oriented architecture (SOA), SDLC (Waterfall/Agile/Scrum/Lean), Supply Chain, Security consolidation, Identity Management.

Products:
Vendavo, Remedy (ITIL compliant), MS Team Foundation Server (TFS), SAP Business  Intelligence / Business Objects (BI/BOBJ), Xcelsius, Web Intelligence (WEBI), HP Quality Center, Load Runner, HP Business Technology Optimization (BTO- (IM/KM/PM)), MS Office, SAP (FICO/ CRM), MS Project, MS Project Server, BEN, EPMS, Clarity, Primavera, Oracle, Taleo,  MS SQL, ClearCase, ClearQuest, Teradata, BIGIP/F5, Network Appliance F740 Filer (NAS/SAN), Compaq, Sun, Tivoli TSM, Nortel,  Forest & Trees, Crystal Reports, GEAC, Solaris, AIX, Novell, , LAN/WAN/VPN, NES, Apache, Windows 7, MS Exchange, Active Directory (AD), LDAP, IPSEC/3Dez/RADIUS, Digital Certificates/ssl/https, Real A/V Server, ListServ, SMS/Ghost, C/C++, Delphi.

Education:
Purdue University, West Lafayette, Indiana                                                                                                        1985
                        Bachelor of Science in Management Information Systems

 

── Available for TraveL ──





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