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Derek King

10411 Triple Crown Lane

Hamilton, SA 60114

724-360-2201 mobile

Derek.king03@gmail.com

Career Goal

Seasoned business professional with fifteen plus years of experience focusing on the analysis, design, implementation, enhancement and support of ERP systems.  I intend to leverage my ERP background, SDLC (i.e. system development life cycle) methodology expertise and leadership experience to obtain a project/program manager or similar-level position.   

Company/Client Highlights

·          Expedia, Inc.

·          Robert Half International, Inc.

·          The National Football League, Inc.

·          California Public Employees’ Retirement System

·          U.S. Department of the Interior

·          PeopleSoft, Inc.

Work Experience

July 2011 – Present:

Client: Expedia, Inc., Bellevue, WA

PeopleTech Group, Inc.

Program Manager

·          Managed successful on-time delivery of large-scale TripAdvisor finance spin-off project.

·          Managing PeopleSoft Financials database server upgrade project.

·          Program manager skill set includes – staffing, project scope definition, management of project deliverables, management/leadership of multiple teams, compilation and maintenance of project schedule (i.e. using Microsoft Project 2010), risk management, prioritization/resolution of issues and tasks, driving program-level decisions with key stakeholders, facilitation of weekly status meetings with project team, assist with management of financial system production support onshore and offshore teams.

November 2007 – May 2011:

Expedia, Inc., Bellevue, WA

Finance Systems Manager/Project Manager

·          Project manager on a multi-phase PeopleSoft bank reconciliation/cash management implementation of automated bank reconciliation, bank statement accounting and treasury workstation integration.

·          Project manager on an implementation of an automated PeopleSoft billing solution.

·          Project manager on a variety of PeopleSoft Order-to Cash implementations for Expedia subsidiaries including: Venere, Trip Advisor, Media Solutions, Expedia Local Expert, Egencia.

·          Project manager/lead in the facilitation of various business process improvements for PeopleSoft Accounts Receivable (AR) and Billing, which includes centralization and automation of Billing invoicing, standardization and refinement of outbound correspondence (invoices and customer statements), optimization of collection procedures, etc.

·          Provide ongoing production support of the PeopleSoft Finance system, which includes General Leger (GL), Accounts Payable (AP), Accounts Receivable (AR), Billing, Banking, Cash Reconciliation and Cash Management.

May 2007 – November 2007:     

Client: Robert Half International, Inc., Pleasanton, CA

Independent Consultant

PeopleSoft AR/Billing Senior Business Systems Analyst & Project Lead, v7.02, v8.4 & v9.0

·          Provided AR/Billing production support to back-office and field accounting financial systems including configuration, fixes, enhancements and special projects in versions 7.02 (highly customized for specific line of business) and 8.4.

·          Attended ongoing fit/gap meetings regarding the reimplementation of AR/Billing customized functionality in version 9.0 and provided best practice recommendations with regard to business process redesign.

·          Facilitated meetings regarding the upgrade of existing bank lockbox functionality as well as the reimplementation of customized check imaging functionality in version 9.0.

March 2007 – April 2007:

Client:  State of Washington Courts, Seattle, WA

Independent Consultant

PeopleSoft AR/Billing Senior Analyst on Integration Project, v9.0

·          Prepared AR/Billing requirements document deliverable for proof-of-concept software integration demonstration.

·          Compiled AR/Billing interface functional design specification deliverable.

·          Assisted technical team with building inbound and outbound AR/Billing interfaces.

January 2007 – March 2007:

Client:  State of New Mexico, Santa Fe, NM

Independent Consultant

PeopleSoft Financials Production Support, v8.8

·          Built AR/Billing queries to aid in month-end transactional reconciliation.

·          Provided support for cash reconciliation and G/L payroll cleanup efforts.

August 2005 – August 2006: 

Client:  California Public Employees’ Retirement System, Sacramento, CA

Independent Consultant

PeopleSoft Team Lead/Project Manager, v8.8

·         Led PeopleSoft team of functional and technical consultants in the implementation of an enterprise wide PeopleSoft Billing and Accounts Receivable (AR) system, which involved the integration of approximately seven legacy transaction systems, SeeBeyond middleware and PeopleSoft.  In addition, this system incorporated collections functionality and a custom-built Long Term Receivables application into their existing AR functionality.

·          Provided resource management support, which included staff fulfillment, staff oversight and project plan maintenance.

·          Facilitated PeopleSoft unit testing, integration testing, system testing, performance testing, and user acceptance testing (UAT) efforts.

·          Led requirements gathering sessions and system design sessions with division coordinators and subject matter expert client staff.

·          Facilitated detail integration design sessions, which involved the collaboration of the following project staff: Interface team, middleware team, business implementation team (i.e. BPR activities) and PeopleSoft team.

·         Compiled the following project deliverables: Requirements Document, Functional Design Document, Test Scripts and Detailed PeopleSoft Use Case Documents.

·         Oversaw the compilation of training documentation.

·         Facilitated code walkthrough sessions with client IT production support staff.

October 2004 – May 2005:

Client:  The National Football League, New York, NY

Independent Consultant

PeopleSoft Billing and Accounts Receivable Team Lead, v8.8

·          Led the implementation of the PeopleSoft Billing and AR modules through a full life cycle rollout of a large-scale PeopleSoft Financials v8.8 system.  This included the analysis, design, build, test, train, knowledge transfer and production support phases of the project.

·          Directed a dedicated functional and technical Billing/AR staff of approximately six people.

·          Provided resource management support, which included staff fulfillment, staff oversight and project plan maintenance.

·          Conducted Fit/Gap analysis sessions with users to determine what online customizations would be necessary.

·          Provided best practice recommendations with regard to existing Billing/AR business procedures to enable the Billing/AR department to work more efficiently. 

·          Facilitated in-depth design sessions pertaining to the integration of five external billing systems into the PeopleSoft Billing and Accounts Receivable modules.  This included customer as well as AR/Billing interfaces for each source system, and involved the collaboration of numerous parties both internal and external.

·          Designed the customer and accounts receivable conversion programs for each of these source systems.

·          Compiled design deliverable documentation for each of the above-mentioned interface/conversion programs as well as for customized reports and online enhancements.  Worked as liaison between IT and finance staff to ensure that everything was designed and built appropriately.

·          Led the configuration, unit testing, system testing, integration testing and user acceptance testing efforts. 

·          Facilitated end user training and user acceptance testing sessions for approximately ten people.

·          Compiled test scripts and end user procedure documentation.

·          Performed production support after system deployment.  This included troubleshooting system issues in addition to assisting users with knowledge transfer.

·          Made recommendations for future AR/Billing enhancements.

June 2004 – September 2004:

Client:  Countrywide Financial, Malibu Hills, CA

Independent Consultant

PeopleSoft Billing and Accounts Receivable Senior Business Analyst, v8.8

·          Compiled detail design documents as well as data flow diagrams for the Billing and AR modules.

·          Performed data mapping and compiled design specifications for the PeopleSoft Billing Interface.

·          Performed data mapping and compiled design specifications for the Customer Master Interface.

·          Facilitated Fit/Gap requirement gathering sessions to ensure that delivered functionality meets business needs.

·          Facilitated meetings regarding customer master hierarchy in PeopleSoft for complex corporate structures, which resulted in client sign-off for the proposed structure.

·          Facilitated meetings regarding the configuration of the Billing and AR modules.

·          Gathered requirements for data conversion of customer and AR transaction data.

·          Conducted prototype testing in a development environment to ensure that new and existing functionality works.

October 2002 – May 2003:

Client:  U.S. Department of the Interior, Denver, CO

Independent Consultant

PeopleSoft Functional & Technical Lead for Payment Predictor/Accounts Receivable Enhancements, v7.61

·          Conducted business-requirements gathering sessions with end users to ensure that new customizations best optimized Payment Predictor (PeopleSoft’s Automated Cash Application Process) functionality.

·          Compiled the following deliverable documentation: Requirements Documents, Functional Design Documents, High-level Technical Design Documents, Detail Technical Design Documents.

·          Performed a multitude of customizations to Payment Predictor/Application Engine in the areas of performance-tuning enhancements as well as business-requirement enhancements.

·          Compiled a variety of miscellaneous documentation for knowledge transfer purposes.

·          Conducted knowledge transfer sessions with other consultants during rolloff/transition phase.

·          Performed analysis of the Accounts Receivable/Payment Predictor functionality in version 8.4 to ensure that my customizations would make good business sense in an upcoming upgrade from 7.52 to 8.4.

·          Performed up front analysis of new Security features in version 8.4.

August 2001 – October 2002:

Client:  California Public Employees’ Retirement System, Sacramento, CA

Independent Consultant

PeopleSoft AR Production Support Analyst, v7.62 and research of v8.4

·          Provided ongoing functional/technical production support for the PeopleSoft financial system.

·          Provided support during the initial analysis of the PeopleSoft 8.4 financial system upgrade- assisted in analysis of current/future technical architecture, researched new functionality of the 8.4 financial modules to determine how to better utilize the software to meet business requirements, analyzed current customizations in the PeopleSoft Accounts Receivable (AR) module to determine the feasibility of keeping or phasing out existing customized code.

·          Provided functional and technical support for a PeopleSoft 7.5 Service Pack 2 Upgrade: conducted upgrade fit/gap sessions with management and end users, retrofitted customizations in the AR module, determined some customizations as obsolete.

·          Provided PeopleSoft AR support during the initial implementation of a new retirement software system, mainly dealing with new interfaces that load AR data between PeopleSoft and the new retirement system (P4P2 Implementation).

·          Made various enhancements to existing interfaces, customized reports, panels, menus, PeopleCode. 

·          Developed new interfaces, reports, code, etc. to meet new business requirements.

·          Provided lead technical support for the implementation of Accounts Receivable data archiving in 7.5x.

March 2001 – July 2001:

Client:  Pepsi Americas, Inc., Chicago, IL

PeopleSoft USA, PeopleSoft Financials Senior Consultant – Financials/Distribution Implementation

PeopleSoft Functional Billing Lead, v7.53

·          Conducted Billing Fit/Gap Analysis to determine how Pepsi’s business processes fit into PeopleSoft’s delivered functionality.

·          Compiled detail project plan for Billing module.

·          Performed data mapping from Pepsi’s legacy mainframe to the Billing Interface table.

·          Prepared Billing Business Design document deliverable.

·          Documented functional and technical specifications for customizations and interfaces.

·          Analyzed version 8.x Billing functionality to determine whether it made good business sense to implement the new PeopleSoft billing system in version 7.53 or 8.x.

January 2001 – March 2001:

Client: Comergent, Inc., Redwood City, CA

PeopleSoft USA, PeopleSoft Financials Senior Consultant – Financials Implementation

PeopleSoft Billing and AR Lead, v8.12

·          Conducted Receivables and Billing functional workshops (fit/gap sessions) with client to understand current business processes and to determine configuration setup. 

·          Facilitated sessions with client managers and end users regarding new features in version 8.x.

·          Prepared the Receivables and Billing portion of the Conceptual Solutions Document (CSD).

·          Performed configuration setup of Receivables and Billing based on business requirements.

·          Prepared Receivables and Billing test scripts and conducted training sessions with client staff.

·          Performed unit and end-to-end testing – specifically with how Receivables and Billing interface with each other as well as with General Ledger, Contracts and Projects.

·          Supported Receivables and Billing client staff onsite during Deploy phase.

·          Performed ongoing knowledge transfer during all phases of the implementation.

November 2000 – January 2001:

Client: ePIT, Inc., San Francisco, CA

PeopleSoft USA, PeopleSoft Financials Senior Consultant – Financials/Human Resources Implementation

PeopleSoft Billing and AR Lead, v8.10

·          Performed up-front research and analysis of newly released version 8.x in order to meet client’s business requirements.

·          Conducted Receivables and Billing functional workshops with client to understand current business processes and to determine configuration setup. 

·          Prepared the Receivables and Billing portion of the Conceptual Solutions Document (CSD).

·          Performed configuration setup of Receivables and Billing based on business requirements.

·          Prepared Receivables and Billing test scripts and conducted training sessions with client staff.

·          Performed unit and end-to-end testing – specifically with how Receivables and Billing interface with each other as well as with General Ledger.

·          Supported Receivables and Billing client staff onsite during Deploy phase.

·          Performed ongoing knowledge transfer during all phases of the implementation.

April 2000 – November 2000:

Client: Adatom.com, Inc., Mountain View, CA

PeopleSoft USA, PeopleSoft Financials Senior Consultant – Financials/Distribution Implementation

PeopleSoft Billing and AR Lead, v7.53

 

·          Conducted Receivables and Billing functional workshops with client to understand current business processes and to determine configuration setup. 

·          Prepared the Receivables and Billing portion of the Conceptual Solutions Document (CSD).

·          Performed configuration setup of Receivables and Billing based on business requirements. 

·          Compiled data mapping documentation and functional specs for automated customer data conversion; assisted in loading data via Import Manager and fully tested converted data.

·          Complied data mapping documentation and functional specs for manual receivables data conversion; assisted client in entering the converted receivables data through online panels.

·          Made valuable enhancements to Payment Predictor to meet the client’s business processes.

·          Worked with client’s technical staff to use PeopleSoft’s Lockbox Interface to automatically load credit card payment data; assisted in the preparation of their flat file and fully tested the data in their flat file.

·          Prepared test scripts for both modules and conducted training sessions with client staff.

·          Performed unit and end-to-end testing – specifically with how Receivables and Billing interface with each other as well as with General Ledger and Order Management.

·          Created numerous Queries per client request.

·          Supported Receivables and Billing client staff onsite during Deploy phase.

·          Significantly contributed to the project plan based on prior PeopleSoft project experience.

·          Worked with PeopleSoft’s eCenter (ISP) to prepare for version 8.x implementations; prepared documentation.

February 2000-April 2000:

Client: Petopia.com, Inc., San Francisco, CA

PeopleSoft USA, PeopleSoft Financials Senior Consultant – Financials/Distribution Implementation

PeopleSoft Receivables Functional Analyst, v7.52

·          Validated and tested prior configuration of the Receivables module.

·          Compiled test scripts for system and unit testing tailored to Petopia’s business practices.

·          Prepared customized training documentation to be used during end user training.

·         Conducted end user training session.

May 1999 – January 2000:

Client: California Public Employees’ Retirement System, Sacramento, CA

Complete Business Solutions, Inc., PeopleSoft Financials Consultant

PeopleSoft Receivables Functional Analyst, v7.01

 

·          Established configuration setup in the Development database.

·          Performed quality assurance of configuration setup in the Test and Production databases.

·          Assisted in final configuration of the Production database.

·          Organized and prioritized reporting requirements; performed FIT/GAP analysis with end users to determine exactly how their legacy reports will be developed in PeopleSoft.

·          Documented functional/technical specifications for customized reports; worked as a liaison between end users and programmers during the development of the reports. 

·          Made valuable changes to the customized reports to meet the client’s needs. 

·          Prepared test scripts for user acceptance testing and provided support during all user acceptance test sessions.

·          Prepared training materials and conducted end-user training prior to going live.

·          Assisted in reconciliation of the Receivables conversion load into PeopleSoft from various legacy systems.

·          Provided ongoing production support.

August 1998 – April 1999

Client:  Comsys, Inc., Rockville, MD

Metamor Industry Solutions, Inc., PeopleSoft Financials Consultant

PeopleSoft Billing and AR Functional Analyst, v7.51

·          Provided support during the Planning Phase to determine implementation strategy, training strategy, staffing requirements, etc.

·          Compiled Analysis Phase documentation, Future State Model, for both modules, which was used as a benchmark for the configuration.

·          Created functional/technical specs for customized reports; also created functional/technical specs for the Receivables data conversion.

·          Assisted in conversion of customer information from legacy system into PeopleSoft.

·          Developed/tested customized Payment Predictor methods to meet client business practices.

·          Performed configuration setup for both modules; also tested the configuration setup.

·          Made PeopleTools modifications and enhancements to the Receivables module to meet client requirements.

·          Executed system and unit testing of the Receivables and Billing processes in the Development database.

May 1998 – July 1998:

Choice Hotels International, Silver Spring, MD

PeopleSoft Receivables Production Support Functional Analyst, v6.0

·          Assisted in the final reconciliation of the Receivables data conversion.

·          Provided PeopleSoft production support during the first three months of implementation which included: identifying and correcting posting errors, showing users how to prevent future posting errors and performing various PeopleTools modifications and enhancements.

·          Provided ongoing end user training and support.

May 1997 – April 1998:

Sylvan Learning Systems, Inc., Baltimore, MD

PeopleSoft Billing and AR Subject Matter Expert, v6.0

·          Appointed Receivables/Billing Subject Matter Expert for PeopleSoft requirements gathering, system design and customizations validation.

·          Coordinated PeopleSoft implementation efforts for the Receivables and Billing modules including but not limited to Software Selection, User Acceptance Testing and User Training.

·         Received PeopleSoft training in Receivables, Billing, and Query/Crystal Reporting.

May 1996 – April 1998:

Sylvan Learning Systems, Inc., Baltimore, MD, Senior Receivables and Billing Analyst

April 1994 – April 1996:

Williams Telecommunications, Inc., Columbia, MD, Branch Credit Manager

           

May 1991 – March 1994:

Unicell America, Inc., Columbia, MD, Credit & Collections Manager

Education

Towson University, Bachelor of Science, Towson, Maryland

Business Administration/Finance, 3.4 GPA

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