Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
PERSONAL STATEMENT & CAREER OBJECTIVE
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Astino Feacher
12 Judith Lane, Maryland,
PA 11021 - Home (410) 951-2041 - Cell (410) 240-3343 – astino.f57@gmail.com
PERSONAL STATEMENT & CAREER OBJECTIVE
Throughout my telecommunications career my drive
and natural affinity for industry knowledge and continuous improvement have allowed
me to stay current with technology, continue to advance professionally and to
effectively work with both internal and field associates, vendors and
customers. I am a manager who truly
leads by example and believes in measuring performance by results. It is my goal to continue to continue to grow
professionally and personally in order to achieve my highest potential.
PROFESSIONAL
EXPERIENCE
FAIRPOINT
COMMUNICATIONS 2007 - Present
Network & Switch Specialist
Specially selected and recruited by FairPoint Communications to manage
the cutover process from Verizon to FairPoint including the launch of FairPoint’s
new software applications.
100% responsible for DMS100 and DMS200 supporting TIER I sector with
customers.
Lead Specialist supporting Switch/SS7/Transport, 911, and Power through
2009 until other specialists were brought into the Company. After this time I became the Lead Switch
Specialist.
From 2007 through 2009, I was the Network Operations NOC Center liaison
between Verizon and FairPoint, performing TIER II duties for the DMS Switch and
CS2K Soft Switch, leading meetings and conference bridges to accomplish company
goals and objectives.
TELECOMMUNICATIONS
CONSULTANT 2002 - 2007
After accepting a package from Verizon, kept current in the
telecommunications industry through continuous education, technical journals,
and professional networking with field operations and back office
associates. This knowledge, combined
with my professional work experience, let to my recruitment by FairPoint
Communications in 2007.
VERIZON 09/1997 – 11/2002
CE Supervisor/Network Operations 02/1999
- 11/2002
Based out of Nashua, NH, managed
Central Office Operations/TOLL Field Offices for all of Southern NH leading a
team from 12 to 24 CO Technicians. This
role also encompassed all field representatives overseeing all DMS and 5ESS
switches.
Specialist - Technical LNP Support Operations 07/1999 - 02/2000
Responsible for managing large scale operations of 7 high-level CO
Technicians and Administration of the New England Region Ticket Data Base for
at-location switches and throughout the network.
Produced the Local Number Portability (LNP) reports watching for
abnormalities and making corrections via appropriate departments as required.
Specialist Technical Support Operations 09/1997 - 07/1999
Technical support / TIER II support / DMS/5ESS providing analysis of
maintenance results. Worked on quality
assurance issues with Verizon’s key vendors:
Nortel, Lucent & AT&T.
Administrator of the Activity Report Database making team members aware
of weekly activities and results and the impact on the network.
Produced the monthly Network Reliability Report noting abnormalities and
providing corrections as needed.
NYNEX/BELL ATLANTIC
1992 - 1997
Operations Manager – Technical Support Operations 07/1996 - 09/1997
Technical support / TIER II Support / DMS
Administrator of the Activity Report Database providing an analysis of
maintenance results.
Worked closely with the Massachusetts Regulatory Agency and NYNEX Legal
Department regarding the affect on service.
NYNEX Manager of Technical Support Operations 08/1994 - 07/1996
(Network Reliability/SS7/Common Analysis)
Provided technical support/TIER II support. Tracked performance of DMS100/DMS/5ESS
switches: gathered and summarized
reliability and service data relative to open/closed tickets throughout the New
England Region in order to measure vendor performance (Northern Telecom and
Lucent), increase vendor support, improve switch reliability, and the impact on
customers. Results were reported to
second-level Field Managers and Directors.
Worked closely with the Massachusetts Regulatory Agency and NYNEX Legal
Department regarding the affect on service.
NYNEX Manager of Technical Support (ESAC) 03/1992 - 08/1994
Technical Support / Tier II Support / DMS100/DMS10 including conversion
support and providing continuity and synchronization to the support provided by
the Regional, Power Assistance, Nac and OS Management Groups.
Worked with TRG/Bellcore to enforce Supplier’s compliance to network
reliability and feature development concerns of NYNEX.
Managed the clerical work force and message center, along with
administration of the PC and Cellular pools.
Leadership and Committee Member:
Chairman of the Service Improvement Meeting (SIM) held monthly
Chairman and member of the Signaling System Group (SSG), on the Vendor
Report Card development team and sole publisher of the monthly Vendor Report
Card
Advisory Council Member to Northern Telecom’s National DMS Technical
Services Symposium (TSS)
Member of the STP NYNEX /Northern Telecom Focus Team
TECHNICAL
SKILLS, EDUCATION & PERSONAL INTERESTS
Extensive hands-on knowledge in network operations support systems and
services, switching, maintenance, and leadership/supervision.
CO Field 5E/DMS &TOLL combined with solid knowledge of LNP, Network
Switches (5ESS and DMS100).
Working knowledge of PC and minicomputer. DMS100, DMS10 and 5ESS/SS7/1E and 1A ESS along
with 5XBAR Equal Access.
Extensive knowledge/SME in Switching Technologies Technical Support.
Strong command of business and management principles combined with interpersonal,
communications, and leadership abilities.
Experienced in directing technical teams in complex problem resolution.
MS Office (Word, Excel, etc.) and Lotus Notes.
EDUCATION: Eastern Nazarene College – Quincy, MA 1994
Bachelor’s Degree in Business Administration -
Magna cum Laude Phi
Delta Lambda Member
PERSONAL
INTERESTS: Skiing, Boating, and
Exercising
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