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IT Manager Resume Creator in Word Format Free Download
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Albuquerque , NM
Albuquerque , NM
Albuquerque , NM
College of Santa Fe
Albuquerque , NM
Florence Darlington Technical
College
Florence , SC
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Kanley Henderson
3014 Argonne St. Jr. SA
California, KA 30441
Mobile: 412-350-7259
Email: kanley.h14@gmail.com
WORK EXPERIENCE
PNM Resources, Inc. 4/2007 - Present
Manager, IT
Supervisor of ten professional employees at
the PNM San Juan Generating Station power plant and remote offices in NM and
TX. Work focuses on delivering a complete range of IT services to address the business
computing needs of the corporation's largest revenue generating entity.
Responsibilities include managing a computing infrastructure that supports 500
employees, a budget of $750k, development and maintenance of a network of 35
servers, 350 desktops, 600 telephone lines and PBX, and the on-site electronic
security system. Conducts performance
and compensation reviews for direct reports, makes recommendations to senior
management for merit awards and promotions, fosters professional staff
development, and ensures personnel polices are followed.
PNM Resources, Inc. 1/2006 - 4/2007
Programmer, Systems Sr.
Provided application software analysis and
programming for the San Juan Generating Station power plant operations
including plant performance database and reporting system, server backup
software and hardware implementation, secure network design and configuration,
virtual machine technology, emissions monitoring systems, remote generating
plant control systems, website maintenance, desktop support, and network based
document scanning and faxing. Performed
systems administration duties on Windows and Linux servers including routine
maintenance, high level problem resolution, and hardware and software
migrations to newer platforms. Acted as Department Manager during my
supervisor’s absence to conduct meetings, staff performance planning and reviews,
and managed hardware/software support contracts.
Ultramain Systems, Inc. 11/2004 - 1/2005
IT Manager
Managed the IT/Software Configuration
Department to ensure that world class quality software developed on a network
of approximately ten Linux and Windows platforms was delivered to customers in
the US, UK, Australia, and China.
Sandia National Laboratories 6/2002 -
8/2003
Member of the Technical Staff
Systems Administrator: Supported DOE ASCI
Red (Accelerated Strategic Computing Initiative) and Cplant (Computational
Plant) on Linux and Solaris operating systems in classified environments to
promote advanced scientific research and testing of weapons simulation
codes.
Sandia National Laboratories 1/2002 -
5/2002
Member of the Technical Staff
Corporate Technology Retraining
Participant: Successfully completed a company sponsored five month IT training
program that focused on Linux administration. Achieved level 102 Linux
Professional Institute certification.
Sandia National Laboratories 11/1999 -
12/2001
Member of the Technical Staff
Facilities Software Specialist: Analyst on
Windows, UNIX, and Oracle applications. Maintained commercial software for
on-site IT systems. Negotiated and defined customer requirements and operating
standards. Supported a customer community of approximately 100 users, evaluated
system performance, and delivered new software solutions for improved business
productivity.
Sandia National Laboratories 9/1991 -
11/1999
Member of the Technical Staff
Security Systems Project leader for
software development, installation, and 24 hour support on VAX/VMS networks.
Work focused on multi-user alarm and access control systems. Enforced
Department of Energy (DOE) security orders, participated in annual government
audits, and provided long term maintenance for the protection of national
assets. Authored security plans for classified alarm systems. Provided
technical guidance to project teams outside my scope of responsibility.
Developed and taught training courses for support staff.
Sandia National Laboratories 8/1983 -
9/1991
Senior Technologist
Provided engineering, development, and
field testing support for nuclear transportation systems, access delay systems,
and personnel access control systems including VAX networks, GUI's, digital
communications, central alarm station design, and wireless communication
systems. Supported several large projects for DOE safeguards and security
programs including computer systems administration, RF networks, closed circuit
television (CCTV), electronic hardware design, and IDS data collection.
EDUCATION
Bachelor's Degree - 10/2001
Major: Computer Science
Minor: Math and Science
GPA: 4.0 out of 4.0
Honors: Cum Honore
Associate Degree - 8/1982
Major: Electronics Engineering
GPA: 3.85 out of 4.0
Keywords: IT Manager, IT Supervisor, Personnel,
IT Infrastructure, Windows Server, XP, Linux, VMware, ESX, EMC, SAN, NetBackup,
Power plant, Office, Microsoft, SQL Server, .NET/ASP, Access, Hyper-V, Quantum,
Overland, HP, Helpdesk, Remedy, HEAT, Passport, Track, NetDAHS, PBX, Phone,
LAN, NERC CIP, Compliance, Regulatory, DOE, Desktop, Active Directory,
Exchange, DNS, DHCP, TCP/IP, SEP, MaaS360, VMS, VAX.
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