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IT Leader Sample Resume Format in Word Free Download

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Michalle Thai
35 Lake View Dr.  •  Pittsburg, RA 70441  •  725-840-5140  •  michalle66@ymail.com 

 


SENIOR BUSINESS INTELLIGENCE APPLICATION DEVELOPMENT MANAGER
Accomplished senior IT business intelligence manager offering 13 years of verifiable success in designing, developing, and deploying high-performance, cost-efficient, flexible, and fully scalable technology solutions to meet diverse and complex business challenges. Expert in aligning technology to support and advance overall business strategies and objectives.  Qualifications include:
Business Intelligence Leader
5 Years Management Experience
Development Team Leadership
Multi-tier Application Delivery
Data Warehousing
Solution Architecture
Extensive Development Background
High Profile Project Responsibility
Large Scale & Complex Data
Lifecycle Software Development
Enterprise Systems
Relationship Building


Professional Experience


Wellpoint, Inc.  §  South Portland, ME                                                                                           2007 – Present
MGR TECHNOLOGY SR II – BUSINESS INTELLIGENCE SOLUTIONS
Member of Information Management IT leadership team accountable for execution of business intelligence application development and delivery in support of strategic enterprise initiatives.  Accountable for engaging business partners to understand needs and objectives and translate into technical requirements.  Responsible for all development activities within the business intelligence group as well as ensuring collaboration with other support areas involved in the SDLC process.  Currently manage a team of 12 internal developers & team leads and 50 external development resources.
Management Initiatives & Achievement Highlights
  • Work closely with IT leadership, business partners and project managers to ensure successful implementation of enterprise actuarial and service operations application development initiatives on schedule and within budget with a high level of quality.
  • Collaborate with associates on development plans and provide both technical and professional mentoring to associates to ensure alignment of goals with current and future project needs.
  • Develop and manage application specific staffing models that best position the department to meet delivery goals on time, within budget, and with a high level of quality meeting or exceeding business expectations.
  • Application owner of several key enterprise high profile IT projects that are critical to the company’s strategic direction and multi-year plan execution.
  • Achieved a 99% rating in both the associate engagement and manager effectiveness categories in the 2010 Wellpoint associate survey with 100% participation of direct reports.
Technology Solutions & Project Highlights
  • Provide technical direction and oversight throughout the project lifecycle on all aspects of application development from ETL through datamart design to frond-end delivery using Teradata, Informatica, SQL, Business Objects/SAS/Microsoft SSAS OLAP, etc.
  • Defined overall data sourcing strategy for strategic actuarial enterprise applications and worked closely with business stakeholders to ensure acceptance of approach.
  • Participate in business intelligence strategy discussions to develop consistent methodology across enterprise data warehouse and downstream applications.
  • Collaborate with lead architects on scalable solution design and work with development team to determine specific execution steps and evaluate technology options available to deliver the solution.
  • Actively engaged in technical tasks and planning in support of critical 2011 work to migrate key actuarial applications from legacy sources to new enterprise data warehouse.
  • Participated in various POC efforts to evaluate new technology such as database appliances, MS cloud (Azure), and SAS enterprise analysis and visualization tools some of which have been fully adopted and have been included in the BI tools reference architecture.
Michalle Thai
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Wellpoint, Inc.  §  South Portland, ME                                                                                               2001 – 2007
DATA WAREHOUSE CONSULTANT – INFORMATION MANAGEMENT
Information Management team member responsible for providing technical leadership and execution of development tasks in support of regional data warehouse creation and subsequent cost of care datamart and reporting application.  Coordinated development activities and leveraged advanced ETL, database, and front-end tool skills to deliver on critical strategic data structures and associated applications.
Technology Solutions & Project Highlights
  • Leveraged extensive ETL (Informatica PowerCenter), SQL (Teradata/Oracle/SQL Server), and front end tools (Business Objects & MS Analysis Services-OLAP) skills to design and develop solutions for complex client reporting and analysis needs.
  • Worked closely with project managers across various projects to identify synergies and help coordinate and synchronize related development efforts.
  • Leveraged strong relationships across business and IT teams to deliver innovative solutions to address business needs.
  • Redesigned regional application data mart and supporting production processes to prepare for increased volume due to regional integration efforts and ultimately enterprise wide data volume.
  • Participated in design, development and implementation of various data mart projects by actively participating in data model creation, database design, ETL mapping development and data validation.
  • Participated in ETL and database development efforts for the Anthem East Data Warehouse and provided both technical and business oriented end user support for clients of the system.
  • Identified opportunities to improve data warehouse performance and worked with all impacted IT areas to implement appropriate solutions to improve end-user experience.
  • Led cost of care project team in design of application datamart to be used to support MS SQL Server Analysis Services OLAP Cube. 
  • Responsible for production processes including: ongoing maintenance of ETL mappings, database administration and monthly load process. 
  • Coordinated Business Objects Universe & Report Suite development efforts to align with east region actuarial business user requirements.

Anthem Blue Cross Blue Shield  §  South Portland, ME                                                                         1998-2001
DATA ANALYST – DECISION SUPPORT SERVICES
Data analyst within the company’s decision support organization responsible for supporting corporate decision making process by accurately and efficiently providing information and supplemental analysis to various areas within the organization. 
Technology Solutions & Project Highlights
  • Involved in design and development of corporate analytic repository using Informatica PowerCenter software. 
  • Utilized SQL and report writing skills to develop a risk reporting system that allowed the department to expand our physician risk arrangement reporting capabilities and efficiency.
  • Designed, built and deployed Oracle database applications to meet the business needs of various internal customers.
Education & Professional Activities


Bachelor of Science in Business Administration: Finance, December 1996
University of Connecticut, Storrs, CT
School of Business GPA: 3.7/4.0; Overall GPA 3.0/4.0

Teradata Certified Master V2R3 – October 2003



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