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9 Oak Spring Way (350)
720-7244
Reston, HA 30244 olivia.gunj88@ymail.com
Olivia Gunj
Objective: To
obtain a position that will incorporate my experience in sales and customer service.
Education: Bachelor’s Degree 5/2010
Business
Administration
Southern New
Hampshire University, Manchester, NH
Experience: AgaMatrix,
Salem NH 8/2010
– Present
Inside Sales
Representative
·
Maintained and built relationships with diabetes
educators, nurses, pharmacy technicians, and pharmacy owners to grow existing
business.
·
Generated new business by making cold calls to
clinics, hospitals and pharmacies.
·
Tracked free meters that were given to an account
and compared them with boxes of test strips they purchased to ensure accounts
were profitable.
Southern New Hampshire University, Manchester, NH 2/2009
– 5/2010
·
Returned to school and successfully completed
degree.
Nora Systems Inc., Lawrence, MA 10/2007
– 2/2009
Account Executive
Assistant
·
Supported two account executives and assisted in
generating over 5 million dollars in revenue.
·
Exceeded annual sales quota by 1.5 million dollars.
·
Provided price quotes to architects, engineers, and
general contractors associated with commercial flooring projects.
·
Prospecting for new business.
o Set up
appointments for account executives with decision makers.
o Communicated with
outside sales regarding leads or upcoming projects.
Fidelity Investments, Merrimack, NH 3/2004
– 10/2007
eCommunications
Associate 2/2007 – 10/2007
·
Supported 30-40 of Fidelity’s clients in regards to
health and welfare, payroll and HR questions via email.
·
Research and problem solved over 50 employee
inquiries per day.
Customer
Service Associate III Benefits (Health and Welfare / Payroll) 2/2005 – 2/2007
·
Educated customers on corporate procedural and
policy information on payroll practices.
·
Mentored new hires by facilitating small group
coaching activities in training class.
Customer Service
Associate I (Health and Welfare) 3/2004 – 2/2005
·
Helped in the role of senior point of contact for
the team.
·
Coached new hires by listening to live calls and
providing feedback.
Infineon Technologies Inc., Westford, MA 5/2002
– 6/2003
Sales
Support Representative
·
Managed two representative
offices.
·
Generated monthly regional
sales forecast.
·
Constructed and distributed
monthly sample order reports to all of our sales representatives.
·
Worked closely with marketing,
sales, and logistics.
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