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Karyn Grier

32441 PR 19th Street Apt: 9-521 Estury, DA  70442 Cell: (520)950-4415 Email: karyn.grier15@gmail.com

Technical business professional, focused on creating business solutions via real-time data support for project based analysis, with 7+ years of experience in multi-team environments, customized software applications, and engineering test application development.

 

¨       Developed SAP end user applications/processes, integrate, and maintain automated business solutions using custom applications (SharePoint, SAP, BW, MSExcel).

¨       Create business processes, facilitate data collection, and design and develop e-forms for multi-team collaboration as well departmental report generation.

¨       Provide high-level and Mid-level of business intelligence reporting, including Project data mining, Project analysis and management, Project Dashboards, and Department Budgeting.

TECHNICAL SKILLS

Application Development: 5+ years of LabView 6.x and 7.1, ASP.NET.

Systems: SAP (PLM, MM), MATRIX, eMATRIX, BW (Business Warehouse), AS400.

Software: VB script, MS SharePoint, MS InfoPath, ASP.NET, LabView 6.x and 7.1, MS OFFICE suite (Word,

Excel, Access) 97 thru 2007, MS Access.  9+ years of MS Suite product customization, 3+ years of VB script, 1 year of ASP.NET, 1 year of Adobe Flash experience, 2+ years of LabView application design and development.

Project Management: 5+ years conducting data gathering across multiple engineering disciplines to ensure stake holder requirements were delivered.  5+ years of Project tracking and reporting duties within a complete ERP system solution.

Other: 10+ years creating data analysis spreadsheets, 10+ years creating reports and presentations, 10+ years of problem solving kills across multi-departmental areas, test engineering methodology, 5+ years database data collecting and MACRO writing, 3+ years of pivot table experience.

PROFESSIONAL EXPERIENCE

Microsoft -XBOX 360 Division, Accessories Group                                                                                    April 2010 - Present

Hardware Test Engineering (Failure Analysis focus)                                                                         April 2010 - Present

·        Field Return Failure Analysis Engineer - used .Net, Adobe Flash, MS SharePoint, MS Excel, and Visio - created technical and higher-level office/business software solutions to report and analyze project, and budget KPI and metrics information collected from SAP. Presented data findings to senior management; created paperless business processes and forms; created web-based solutions within corporate software guidelines; created and researched new technology for business tools, business metrics, and business reporting; defined technical information/data to non-technical project team members and stakeholders.

·        Hardware Test Engineer - used .Net, Adobe Flash, MS SharePoint, MS Excel, and Visio - created technical and higher-level office/business software solutions to report and analyze project, and budget KPI and metrics information collected from SAP. Presented data findings to senior management; created paperless business processes and forms; created web-based solutions within corporate software guidelines; created and researched new technology for business tools, business metrics, and business reporting; defined technical information/data to non-technical project team members and stakeholders.

                                                                                                                                                                                                                               

Consulting Work                                                                                                                                           Feb 2009 – April 2010

 Professional Job Seeker                                                                                                                            Feb 2009 – April 2010

·        Online Webpage Management - used .Net, Adobe Flash, MS SharePoint, MS Excel, and Visio - created technical and higher-level office/business software solutions to report and analyze project, and budget KPI and metrics information collected from SAP. Presented data findings to senior management; created paperless business processes and forms; created web-based solutions within corporate software guidelines; created and researched new technology for business tools, business metrics, and business reporting; defined technical information/data to non-technical project team members and stakeholders.

·        Professional Networking - used .Net, Adobe Flash, MS SharePoint, MS Excel, and Visio - created technical and higher-level office/business software solutions to report and analyze project, and budget KPI and metrics information collected from SAP. Presented data findings to senior management; created paperless business processes and forms; created web-based solutions within corporate software guidelines; created and researched new technology for business tools, business metrics, and business reporting; defined technical information/data to non-technical project team members and stakeholders.

·        Job Market Research and Analysis – used internet, MS Excel – gathering job market research from online sources to conduct

·        PC Customer Service Representative – used MS Outlook, MS Office – performing home office support duties which involved providing information to the public and possible education of new technologies, data management, addressing customer complaints, repairing and maintaining personal records and performing other duties as required.

International Game Technology                                                                                                                     June 1998 – Feb 2009

SENIOR PROJECT ANALYST/MANAGER                                                                                                 May 2006 – Feb 2009

A multi-role position that incorporated the following responsibilities:

·        Business Intelligence Analyst: (used .Net, Adobe Flash, MS SharePoint, MS Excel, and Visio) created technical and higher-level office/business software solutions to report and analyze project, and budget KPI and metrics information collected from SAP. Presented data findings to senior management; created paperless business processes and forms; created web-based solutions within corporate software guidelines; created and researched new technology for business tools, business metrics, and business reporting; defined technical information/data to non-technical project team members and stakeholders.

·        SAP SAFE Admin/Management: adding/changing user roles, submitting transaction user request.

·        SAP Project Admin/Management: (used SharePoint and MS Project) adding/changing networks, adding/changing work-center assignments, collecting project costs, collecting project hours, monitoring/reporting all project KPI information, collect/create project estimates, verifying procurement expense allocations, create resource loading reports, verifying project schedule.

·        SAP Work Center Admin/Management: added new work-centers, configured SAP work-centers, verify work-center time allocations to assigned projects.

·        SAP Procurement management: created SAP purchase requisitions, verified SAP purchase order status and expense allocations, maintained department G/L reconciliation/ reports, submitted vendor request, worked with third party vendors collecting work-estimates and scope of work documentation. 

·        Process/Workflow management/creation: (used MS Visio) created and document workflows, conducted team interviews to strengths and weaknesses for process improvement, created departmental processes, created use cases, verified stakeholders approval, and accordance of the process, authored a cross-functional departmental project hand-off process.

·        SharePoint Admin/Management: adding/changed sub-sites (project sites), added/changed user permissions, researched web-parts and tools for sites, researched and informed user of best practices for effective use, created a departmental document repository, authored departmental site standards.

·        Machine/Asset management: (used MS Access) managed asset inventory records, updated machine inventory records, published monthly reports to verify inventory, verified inventory monthly to ensure audit regulations of Nevada State Gaming Board.

·        Matrix Project Coordinator/Analyst: verified BOM structure, created new engineering part numbers, verified object attributes/ properties, followed the project structure lifecycle to release; verified matrix information was transferred to SAP for a inclusive system sync of project data, Engineering Change Order (ECO)/Engineering Change Request (ECR) tracking/management.

·        Engineering Support Technician: conducted thermal studies and thermally profiled assemblies, brought prototype products online and trouble-shooting building issues, built prototype PCB circuits, and fixed, repaired, and modified PCB products, Supported WiFi (ZigBee protocol) project, Supported ServerBased project, Supported enhanced WiFi SB project, Supported GKPlus model of GMLD, G20 Upright, and G20 Bartop development and research.

HARDWARE ENGINEERING TEST TECHNICIAN III                                                                                Jan 2002- May 2006

·         Created product test procedures and design specification documents for unit under test (UUT).

·         Project Analyst/Management: (used MS Project) provided supervisors updated project status reports, and project risk analysis, gathered engineering test requirements.

·         Tested and verified electrical PCB designs with maximum/minimum condition testing prior to product release: used LabView to verify products met all design specifications and requirements, create test reports and presented findings, and used findings for product release information.

·         Test Software Writing: used LabView 6.1 and 7.1, NI-DAQ, GPIB, USB, created product test software for engineering, production, and third party vendor use, authored departmental thermal testing software standard.

·         Thermal Test Analysis: used LabView, Flir Thermal Camera, Multi-channel Data Acquisition Unit, J-Type thermocouples, created thermal product profiles to provide effective analysis of thermal solutions for complete and sub-assemblies, collected data and presented findings to engineering project team and influenced possible more effective project thermal solutions with design engineers, presented input on future product line releases within International Game Technology.

·         Established communications with Third party vendors: established production requirements to allow production verification testing at vendor site.

·         Created Test Fixtures: created test fixtures for engineering-use and production-use, for third party vendors, and created technical support documentation.

·         Created/Developed Proposal New Department Workflow: created eMatrix department workflow, with project lifecycles, roles, and enhanced BOM structure for file check-in, completed engineering duties, as file check-in, verify BOM structure, established HW Test engineering a vital role within project design lifecycle.

ELECTRICAL ENGINEERING TECHNICIAN I to III                                                                                  June 1998 – Jan 2002

·         Created product test reports (used MS Access, and MS Word).

·         Created test procedures for departmental technicians (used MS Excel, and MS Word).

·         Tested and verified Product Compliance Testing (used Misc. leakage test fixtures, 3-Meter Anechoic Chamber, Keytek 2000 (ESD Gun), verify products were compliant with ESD, EMI (Electromagnetic Interference), and RFE (RF Emissions) regulations (CISPR 22, and FCC part 15)).

·         Tested and verified Marginal Testing (used Misc. leakage test fixtures, 3-Meter Anechoic Chamber, Keytek 2000 (ESD Gun), to verify marginal limits for power characteristics testing, Power Line Anomalies (PLA), safety power and mains (SPM), power line characteristics (PLC).

·         Provided Product Technical support: provided failure analysis to project design team, provide long-term and short-term testing solutions that for product release.

·         Thermal Test Testing (used, J-Type thermocouples, Thermocouple chart recorder, FLIR Thermal camera), created thermal product profiles for design engineering team and influence enclosure airflow enhancements.

·         Created Prototypes (used Wire-Wrap, prototype board, hot glue, 30AWG wire, thru-hole and SMT Parts).

·         Conducted SMT re-working on Printed Circuit Board (PCB’s).

EDUCATION & TRAINING

Microsoft ASP. NET Training (Microsoft Sponsored)                                                         2007.  Seattle, Washington

Systems and Software (Project Matrix Measurement) Consortium Certified                     2007.  Reno, Nevada

SAP PLM Certified Training (SAP Sponsored)                                                                                2006.  Chicago, Illinois

DeVRY Institute of Technology                                                                                                 May 1998. Phoenix, Arizona

Associates of Applied Sciences – Electronics

Course Emphasis: Digital Electronics, Analog Communications, Microprocessors, Control Systems, Electronic Devices and Applications, Technical Math, Communication Skills, and Technical Writing.

Glenn Hare Occupational Center                                                                                                1997 -1998.  Reno, Nevada

Received hands on experience with Auto CADD R12 in Mechanical and Architectural drafting.

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