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Doung Ingram


3021 Brockto Rd.                                                                                             325-276-3022 home
Helena, SE  38099-2210                                                                                  325-502-7024 cell

Summary
Senior Business Analyst with experience in several project management methodologies.  Expert in requirements gathering, functional and technical design, and all phases of the project lifecycle. Teaching and training experience, with strong multi-media presentation skills. Provide technical solutions on time, under budget, with all required functionality.

Professional experience
Sundial Software Corporation – Madison, WI                             2011 - present
Consultant.
Consultant developer for Weir Minerals in Madison, WI. Code changes to convert two major manufacturing systems from VB6 to VB.NET and to provide automatic update capabilities for both in either Widows XP or Windows 7. Ongoing changes to Weir Minerals intranet site using Java, JSPs, HTML, and Eclipse development environment.    

RathGibson, LLC – Janesville, WI                                     2007 - 2011
Senior Business Analyst
Provide project management, business analysis, design, and implementation for a variety of major ERP, manufacturing, financial, reporting, internet, Windows, and Client/Server systems development projects, including:
1.     Designed and developed a VB.NET interface with our ERP system to send information to Regions Bank  for sending ACH payments to vendors. Worked with bank I.T. to develop and test the required data interface and with RG Accounting to provide email notification to key personnel at the vendors.
2.     Project manager and lead in-house developer for a customer relationship management application purchased from a third party vendor. Developed SQL Queries and VB.NET applications to send required information from our ERP system to the vendor system nightly.
3.     Designed and developed enhancements to RG Certification processing for customer orders. Designed SQL Server database enhancements, developed updates to RG in-house web application for required data entry and document printing, while working closely with both Q. A. and Engineering department managers.
·       Environment:  Windows XP, Windows Server 2003, Infor Visual ERP, Visual Studio.NET 2007, ASP.NET, Crystal Reports 10.0, MS Office 2007, MS SQL Server 2003, SQL Queries, ODBC, Tomcat, Struts, HTML, MyEclipse IDE, Java, JavaScript

KH Computer Systems Consulting, LLC – Madison, WI                2004 - 2007
Owner of independent consulting firm specializing in professional computer services contracts for custom systems analysis, design, development, support, and training.

1.  Consultant business analyst/developer for Lands’ End in Dodgeville, WI. Designed and developed a content management application for marketing to use in maintenance of their customer order entry website. 
·       Environment:  Java, Eclipse IDE, Oracle 10g, SQL Queries, ODBC, Tomcat, JavaScript, Servlets & JSP

2.  Consultant developer for Electronic Data Systems Corporation in Madison, WI on their State of Wisconsin Department of Health and Family Services account. Developed and maintained tools for automatic generation of test data files used for verification of enhancements to the online system. Developed and maintained online medical services data collection and repository database. 
·       Environment:  MS Access 2003 with Access Visual Basic, Oracle 10g, PL/SQL, Toad, SQL Queries, XML, Java, IBM WebSphere Studio and Server

3. Consultant business analyst/developer for Highline Products in Boston, MA. Designed, coded, and maintained an Access Quote database with VB.NET front end for a small manufacturing company. Interfaced with third party ERP system to include all customer, part, and shipping information required to provide accurate quotes on customer orders. Provided contract customer firm with a quick, easy, and reliable method to quote orders for their customers.
·       Environment:  Windows NT, Windows XP, Visual Basic.NET, ASP.NET, Crystal Reports 10.0, MS Access 2003, SQL, SQL Queries, ODBC, XML, 
L, JavaScript

Appleton Papers Incorporated – Appleton, WI                             1989 - 2004
Provided project management, business analysis, design, development, and implementation for a variety of major mainframe, JDE OneWorld (AS/400) and Client/Server systems development projects. Specialized in eBusiness, EDI, website, transportation, and procurement systems that were consistently delivered with high user satisfaction. 

1.  Project manager for design, development, and support of an EDI interface for customers using their own PC inventory and payment systems. Built professional partnerships with software vendors and customer's Inventory, Receiving, and I.T. staff.
Provided "free" EDI capability to customers. Direct EDI translator interfaced directly with commercial software packages or customer internal systems. Provided installation, training, and 24/7 support. Set up customers on Value Added Network. Annual orders accounted for 5% of annual sales.
·       Environment:  Windows NT, Windows XP, EDI, Visual Basic 6.0, PC Anywhere 10.0, Gentran EDI Mainframe, IBM Mainframe, IBM Advantis, Gentran Integration Suite AS/400, IBM Business Exchange Services, IBM AS/400, Microsoft Visual Source Safe, MS Access 2000, SQL, SQL Queries, CA IDMS/ADSO, COBOL, JCL, JDE OneWorld, RPG, CL scripts

2.  Designed, coded, and maintained an Internet order entry system utilizing EDI transactions to send orders to a corporate database. Interfaced with order tracking and documentation on company web site.
Provided customers with a quick, easy, and reliable method to place orders using seller or customer part numbers. Replaced a dial-up (modem) system many customers had used for order entry with more real time internet information.  Annual orders placed accounted for 17% of annual sales.
·       Environment:  IBM WebSphere Server, Windows 2000 Server, Gentran EDI Mainframe, IBM Mainframe, IBM Advantis, Gentran Integration Suite AS/400, IBM Business Exchange Services, IBM AS/400, Cyclone Activator, Oracle 9.2, Web Trends, Microsoft Visual Source Safe, Macromedia Homesite, HTML, Java, JavaScript, SQL, SQL Queries, CA IDMS/ADSO, COBOL, JCL, JDE OneWorld, RPG, CL scripts

3.  Project manager for a fully integrated client/server transportation planning system, including interface with mainframe database. Included software package evaluation and selection, building a professional partnership with the software vendor, installation, testing, and production support on LAN.
Provided flexible planning assistance tools and "what-if" analysis capabilities, reduced the annual freight costs by over $1.7 million. Provided planning capability for delivery based on customer requested dates. Actual miles and carrier rates were used in their freight consolidation/optimization package.
·       Environment:  Windows NT Server, Gentran EDI Mainframe, IBM Mainframe, IBM Advantis, CA IDMS/ADSO, COBOL, VSAM, JCL
                 
4.  Project manager for consignment inventory program with several vendors.  EDI transactions used for ordering, shipment, inventory movement, usage, invoices, and payment.  Worked closely with vendor I.T. staffs to implement and test all EDI transactions.
Annual savings of $2.5 million in inventory holding costs by paying when used, not when received. Allowed  "just in time" payment without the potential for late or missed deliveries, product readily available.
·       Environment:  Gentran EDI Mainframe, IBM Mainframe, IBM Advantis, Gentran Integration Suite AS/400, IBM Business Exchange Services, IBM AS/400, SQL, SQL Queries, CA IDMS/ADSO, COBOL, VSAM, JCL, JDE OneWorld, RPG, CL scripts
                 
5.  Project manager for freight audit and payment third party vendor service project. Included vendor evaluation and selection, building a professional partnership with selected vendor, installation, testing, and production support of Internet based EDI information sharing.
Annual savings of $1.4 million in freight costs and $250,000 in EDI transaction fees. Online access to delivery status information for customer inquiries. Provided better tools for management of carrier costs and delivery service levels. Faster and more accurate payment of freight carriers.
·       Environment:  IBM WebSphere Server, Windows 2000 Server, Gentran EDI Mainframe, IBM Mainframe, IBM Advantis, Gentran Integration Suite AS/400, IBM Business Exchange Services, IBM AS/400, Oracle 9.2, Web Trends, Microsoft Visual Source Safe, Macromedia Homesite, HTML, Java, JavaScript, SQL, SQL Queries, CA IDMS/ADSO, COBOL, VSAM, JCL, JDE OneWorld, RPG, CL scripts
Kimberly-Clark Corporation – Neenah, WI                                   1984 - 1989
Designed, implemented, and maintained a variety of mainframe computerized systems. Lead analyst and programmer for an online manufacturing materials control system, with perpetual inventory, production reporting, cost allocation, and bill of materials capabilities. Provided primary systems support after installation. Allowed
Production Planning department to reduce inventory costs by controlling interplant allocation of raw material, work in process, and finished goods resources. Perpetual inventory balances were used for monthly reporting by all corporate accounting systems.
·       Environment:  IBM Mainframe, COBOL, PL/I, CICS, MVS, VSAM, TSO, ISPF, JCL

American Family Insurance Group Madison, WI                      1981 - 1983
Mainframe computer operator. Worked 2nd shift while attending graduate school full time.

Professional activities and memberships
Lakeland College – Lifelong Learning Sheboygan, WI             1988 - 1997
Associate instructor. Taught a variety of undergraduate evening classes in intermediate and advanced mathematics adult education courses at a local college. Well developed multi-media presentation skills. Experienced in development and administration of academic and professional training courses. Able to present complex ideas in clear, concise, and understandable terms.
·       Environment:  classroom teaching and training; course design and development; exam design, proctoring, and correcting; grade administration; multi-media presentations, MS Power Point, Excel, and Word
American Production and Inventory Control Society
Certified in Production and Inventory Management, 1986.
Board of Directors, Fox Valley Chapter, 1987 - 1988.

Education
University of Wisconsin MadisonMadison, WI             
Master of Science in Business, May 1984
          Double major in Quantitative Analysis and Information Systems.
          Area of concentration:  Operations Research
Bachelor of Business Administration, December 1982.
          Major in Information Systems.  Graduated with Distinction
Special Skills
Strong project management, organizational, planning, analytical, and mathematical abilities. Excellent understanding of functional business requirements. Able to provide technical information in a clear, concise manner for a non-technical audience. Creative problem solver, self motivated, quick learner, responsive to challenges in a dynamic business environment. Enjoy new learning opportunities.


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